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“Style with substance”
Review of Alila Diwa Goa

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Alila Diwa Goa
Ranked #2 of 38 Hotels in Salcette
Certificate of Excellence
Mumbai
Level Contributor
84 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Style with substance”
Reviewed November 25, 2012

The Alila Diwa in Goa near the Majorda beach is a very stylish hotel. Despite using elements of traditional Indian architecture like Mangalore tiles and columns, the place has a very formal look about it - it does not look like a let-your-hair-down kind of place but it is gorgeous. The hotel website makes people fall head over heels over it, and it is 90 per cent as it looks on the web. So you should ideally not be disappointed.

I visited this resort in November this year along with my wife and six-year old son. The experience starts the moment you land at the airport and the Toyota Innova draws up to take you to the hotel - no minibus, mind you, but a well-maintained personal vehicle. There is an iPad you can play with till the 20 minutes dash to the hotel gets over. And the driver helpfully passes some locally made cookies around too in beautiful glass jars. I am impressed already.

The porch is beautiful, dominated by a large banyan tree. The lobby area is also pretty, and it looks beautiful and traditional. Check-in is efficiently done - sip on a chilled drink while they finish their formalities. Coincidentally, Sunita at the desk was someone who had checked us in at the Holiday Inn in South Goa at the same time last year! So she took care to show us the property and explain it to us before taking us to our rooms.

We had a lovely ground floor Terrace room and we didn't bother staying in the more expensive Diwa rooms. The walk through the corridors is in itself beautiful, as on one side is the pretty Spice Studio restaurant with gurgling water around and on the other is a large courtyard dominated by more lovely trees. The room was decent, not exceptional. The bathroom area had sliding wooden doors which you can keep shut or open - which makes it rather unique. There is a bathtub and a shower cubicle while the potty is tucked away in a corner.

Since we were on the ground floor, we had a terrace leading to the lawns in front, with access to the pool to our right. The terrace had two settees to lounge around and each one of them has a tree growing in the corner as well. Very pretty, very peaceful, you could just sit here all day either sipping beer or coffee and reading a book. But there's more to the Alila Diwa.

There is an activity area for the kids and a massive kiddie pool too. The infinity swimming pool as well as the kiddie pool are fantastic, as spread out in front are green fields and flocks of white birds. It's extremely picturesque. There is also a play area for kids in the lawns.

The Vivo all-day restaurant is also beautiful - in fact you can sit outside and have your meals. Vivo is something else - the spread is lavish and there are live counters as well. The food tends to be slightly bland so as to keep foreign tourists happy as well. But the choice is staggering and it is tasty too.

We had taken a modified American plan which suited us very well - breakfast and one meal in a day. That way it was flexible for us and we could just hop across to the famous Martins Corner restaurant which is a hop, skip and a jump away.

So far, so good, right? There is only one weakness to the Alila Diwa, and that is access to the beach. It's not bang on the water. There are shuttles that ferry you to the beach (barely a few minutes' drive), but there is no waiting area near the beach to ferry you back to the hotel. And I usually called the hotel from the beach to ask the shuttle to come and fetch us. It is not a long walk, provided the weather is cool. If it's evening, it is a pleasant walk through the countryside. Conversely there are no beach chairs or umbrellas organised by the hotel - you have to pay to the others who run them. Barring this, the Alila Diwa is really a fantastic hotel.

The costs are a little above other hotels but you do stay in a property that really looks the part. It is gorgeous, the staff is friendly, helpful and genuinely warm. The facilities are all there and you will enjoy it for sure. I would love to go back there again.

Room Tip: Ask for ground floor Terrace rooms. Of course, the Diwa wing is more indulgent
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank srinik69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 27, 2012
Dear Guest,
Thank you for taking time to write about your experience at Alila Diwa Goa. Good to know that you enjoyed all the facilities and the ambiance of the resort. In connection with your feedback on the beach access, unfortunately this year licenses have not been granted to operators that do not have legal shacks on the beach. We are still hopeful that eventually this will happen so our beach services will resume to normalcy. Meanwhile we do inform our guests to call our hosts as soon as they are ready to return back to the resort.
Hope to welcome you back again soon.
Best wishes,
Alasdair
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 25, 2012 via mobile

One of the very best resorts I have stayed in. Excellent rooms, very minutely designed, good food, helpful staff, children and adults have lot of activities and games options and finally the most amazing part of the resort "the Alila wing swimming pool". The beach is a little far from the resort... Say about 10 mins walk but it's ok.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sumalya007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 27, 2012
Dear Guest,
Thank you for taking time out to write about your experience at Alila Diwa Goa. Glad to know that you enjoyed your stay at the resort. Regarding your comment on the transportation to the beach, we do offer a shuttle service at regular intervals from the Leisure Concierge hub on site. Our guests simply have to call our Alila Hosts when they're ready to leave and return back to the resort. Apologies if you were not aware of the same.
Hope you managed to experience our Spa and other facilities on offer.
Best wishes,
Alasdair
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 25, 2012

The Alila Diwa is, without a doubt, an excellent hotel and the experience of staying there is nothing short of first class. There are several restaurants all serving a blend of local and pan-Indian food and there is a cocktail bar akin to those that you might find in a European city.

We chose to upgrade our room to one in the Diwa wing. This gives you access to a "Bistro" restaurant and an additional swimming pool. Whilst the 'basic' level of accommodation and services seemed to be excellent, I feel that the additional benefits of the Diwa wing are more than worth it.

The level of cleanliness of the hotel is excellent, and the atmosphere is friendly and comfortable. Whilst I can only vouch for the Diwa wing rooms, the standard of equipment and facilities within the room are second to none, with two sinks, bath, two spacious wardrobes, very large shower cubicle, and so on. Very impressive and luxurious!

To be honest, it is hard to find criticism, but if I were pressed, then I would say that large parties can swamp the services of the Diwa wing. Whilst we were there, there was a wedding party from the Middle East, and a group of friends and relatives of the management (There for Diwali, I believe). This meant that during that short period, the pool and restaurant at the Diwa wing were overrun by extremely noisy parties.

If there is one thing which makes the Alila Diwa stand out, it has to be the staff. Without exception, they were all kind, courteous and made the whole experience that much better thank it already was. It's tempting to mention each and every one by name, such was the impact of their level of service, but they were all so kind and hospitable. The level of cleanliness of the rooms themselves was pretty much perfect. Pandaranga and Stephen did a first rate job of looking after things in that department (well done, guys!) Sheehan and Rohit especially stood out in the Diwa concierge department (special thanks to Rohit for the Hindi lessons and being a peerless ambassador of the hotel). The Bistro Bar serves excellent food, and will tailor meals to suit (Thanks Chef!) and the guys serving in there are so polite and courteous (Srinivas, Areston, Jhon, Casey, Suraj and all the guys there - Thanks very much indeed!).

In short, it really is hard to find fault with the whole Alila Diwa experience. My advice to you would be to go for the room upgrade if possible (though this isn't essential at all), don't go full board (local restaurants are cheap and excellent though you won't want to eat there every night - Hotel restaurants are wonderful) and enjoy a great holiday.

Room Tip: Rooms in the the Diwa wing are available at extra cost, but give you access to additional services...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 27, 2012
Dear Guest,
Thank you for your positive review. We are delighted to note that you enjoyed the ambiance of The Diwa Club and all the little touches on offer. We apologize for the inconvenience you may have faced due to other events during your stay. This being the holiday season, we do try and endeavour that all our guests have an enjoyable time. I will also mention your positive comments on service to all team members you have highlighted. I hope we can welcome you back to Alila Diwa Goa soon.
Best wishes,
Alasdair
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 23, 2012

Luxerious resort & the rooms. Best food! Nice, helping staff.
We really enjoyed our stay at Alila Diwa for 1 week in the Monsoon. We got a good deal as it was off season.
Very good swimming pool and well maintained greenary around.
Thanks so much Alila Diwa for wonderful memories!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank RashmiAdwait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 27, 2012
Dear Guest,
Happy to hear that you had an enjoyable stay at Alila Diwa Goa. The monsoons are truly a refreshing experience in Goa as the greenery just comes alive. Hope you managed to catch some sights and sounds of Goa and were not too restricted by the weather. We look forward to welcoming you back again.
Best wishes,
Alasdair
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 22, 2012

Great hotel...excellent lighting, neat interiors, clean pool and good restaurant. Bathrooms are amazing...except that you can hear what the next room inmates are talking. It is not a beach resort...but they have their own vehicle arrangements to be dropped and picked up before 7 pm. Situated in South goa, a bit far from the happening north Goa (around 100 kms).

Room Tip: Choose the paddy field facing rooms in top floors. Ground floor is good...and easy access to swimmin...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank Vani J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 27, 2012
Dear Guest,
Thank you for your valuable feedback on Trip Advisor. We are delighted to note that you enjoyed your stay with us. Alila Diwa Goa has a number of experiences on offer for honeymooners and I sincerely hope you were able to enjoy some of them.
Look forward to welcoming you back for a future anniversary.
Best wishes,
Alasdair
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2012

Great Resort and Excellent Service,

Alila Diwa goa is fantastic resort . They have very nice rooms and good bathrooms. The pool is amazing. breakfast at bistro was superb thanks to Diptesh for a wonderful service. The staff is extremely courteous & makes sure that all your needs are taken care off especially Vasudev at the front desk, Overall my stay was fantastic and planning to come back soon....

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaish128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 28, 2012
Dear Guest,
Thank you for your positive feedback, glad to know that you enjoyed your stay at Alila Diwa Goa. Will definitely pass on your appreciative feedback to Vasu and the other team members at The Diwa Club. Look forward to welcoming you back again soon.
Best wishes,
Alasdair
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 19, 2012

It was a great stay at the diwa wing.the pool beside the bistro restaurant and food also is mouth watering .The staff are very friendly and caring.The housekeeping are well trained like vidyadar,abhinvo and most special one that is stephen for towel art in the room

Room Tip: rooms at the diwa wing are beauitful
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abhabrawala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlasdairDavidson, Executive Assistant Manager at Alila Diwa Goa, responded to this review, November 30, 2012
Dear Guest,
Thank you for your feedback, we are delighted to note that you enjoyed the ambiance and facilities of The Diwa Club. Will pass on your feedback to all team members you have highlighted. We hope to welcome you back again soon.
Best wishes,
Alasdair
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alila Diwa Goa

Property: Alila Diwa Goa
Address: 48/10 Adao Wado | Majorda, 403713, India
Location: India > Goa > South Goa District > Salcette
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Salcette
#2 Romantic Hotel in Salcette
#2 Spa Hotel in Salcette
#2 Luxury Hotel in Salcette
#3 Family Hotel in Salcette
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Alila Diwa Goa 5*
Number of rooms: 153
Official Description (provided by the hotel):
Alila Diwa Goa is situated in South Goa along the coast of the beautiful Majorda Beach with panoramic views of vast verdant paddy fields leading out to the Arabian Sea. The resort is also perfectly located just 20 minutes from Goa’s Dabolim International Airport. Alila Diwa Goa blends contemporary Goan architecture with the magic of Goa’s cultural richness to create a stylish and relaxing environment that remains true to the destination. At the heart of the resort is an endless infinity pool that extends out into the paddy terraces. Its 153 rooms and suites are designed for quiet indulgence with an amazing bath experience, luxury bedding and a private terrace to take in the picturesque setting. The resort is complemented by a family entertainment zone that includes a theatre and children’s activity centre, and a comprehensive event centre that can accommodate your need for a versatile and ‘surprisingly different’ venue equipped with a ballroom, meeting rooms and a large outdoor lawn that can accommodate up to 300 persons. ... more   less 
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Also Known As:
Alila Diwa Goa Hotel Salcette
Alila Diwa Goa India

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