Great location- close to restaurants - don't bother with breakfast or any food in the hotel - free breakfast is three slices of cold toast and tea or coffee, if you order other food you are waiting so long that You lose your apetite.
The main problem with this place is that it does not appear to be managed in any shape or form, there is no boss/manager to welcome you -we arrived at about 3 am there was no welcome at all, just a grunt.
We had a deluxe room - which means a fridge and an easy chair, not worth the extra. Room and bathroom very tired and dated, room service unfathomable, some days it was cleaned, other times we went 2 days without a clean?
Ignore the photos which show a long pool - it is tiny and not cleaned at all from what I could see, the pool area is not big enough for more than half a dozen sun loungers. is a shame as there is a long strip of garden which could be utilised by guests - but for some reason it is not.
In summary I would say it is great if you can get a fortnight here with flight for under £700 you are doing okay- any more than that and you will disappointed. There are much better run hotels with much fresher and more user friendly facilities than here and for less money too.
The damage of no management is not irreversible, just needs a sensible staff training programme and a refurb, could be made good, but somehow I doubt that it will happen.
Ignore anything on hotel's website that says it has broadband in rooms, that is just a plain fib, it is in the reception area only and very sporadic.
If you want a laugh, go for breakfast at 8 am, it comes as a massive shock to the staff that anyone has arrived wanting tea and toast, the first 15 minutes of service is just sheer panic by the staff bumping into each other and looking very stressed, as long as you are not in a hurry it does have themes of Manuel from Fawlty Towers!
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- Also Known As:
- Silver Sands Holiday Village Hotel Candolim
- Silver Sands Holiday Village Candolim
- Silver Sands Holiday Village Goa/Candolim