We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel in Candolim”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Acacia Hotel & Spa Goa
Ranked #33 of 65 Hotels in Candolim
Bangalore
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Best hotel in Candolim”
Reviewed April 6, 2014

Acacia Hotel, located at Candolim is the best at its locality. Not only price wise, but also the amenities. It is a very new hotel, with courteous staff. Not only compact, but it is the best for looking around the downtown around Candolim.
The beach is very close by. The spa, free wireless internet access and swimming pool with multi-cuisine restaurants are the main facilities.
The rooms are made to modern tastes and are fairly spacious!
Overall, we had a very good experience.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Varthur_Lake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

452 reviews from our community

Traveler rating
    235
    125
    46
    18
    28
See reviews for
126
159
15
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bangalore
Level 4 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 4, 2014

I stayed at Acacia, Goa recently. It is indeed a spanking new property and is very well maintained. Hence adds on to the feel-good-factor.

Hotel: It is not a very big property but is very well designed. Really good, well-maintained and clean pool. Excellent, cosy room with 5 star standards. Room balcony / sit-out is also very good. Smiling and helpful staff all around. They serve Biotique products/toiletries which are very good.

Wi-Fi: We had a front Road facing room on 1st floor and Wi-Fi signal was very good everywhere in the room. Internet speed was fast too.

Location: Awesome. Only 5 minutes’ walk from Candolim beach (some excellent shacks to check out nearby). Market area is close with lots of shops and eateries.

Food: I tried the buffet breakfast which is excellent - Very good taste and enough variety – continental as well as Indian. I must complement the chef for choosing such good variety of food and changing it daily basis. Truly Amazing.

They have a spa which was operational. I did not try but it looked good. They will soon be coming up with a rooftop grill and a nightclub in basement.

The rooms are not sound proof. At times, some sounds from outside gallery / nearby temple chants do come in – though not much of a trouble.

One more thing I would like to mention here, though the hotel is not to be blamed completely for this: There is a taxi stand right outside hotel and the local taxi-drivers flock around as soon as one steps out of the hotel which is very annoying. At times, they walk up to the porch too asking for requirement of a taxi. Hotel authorities do not seem to be doing much about this (may be they cannot). Some of the hotel staff (waiters/guards) seemed to be friends with those local taxi-stand guys to let them know when there is a guest check-in / check-out. I also heard from nearby people that if one wants to hire a non-cab car in Goa (it is kind of a norm there), these taxi-stand drivers complain to the authorities and do not let that happen easily.

But, all in all, a very good stay. I definitely recommend and will stay again here.

Note: An excellent cab service in Goa to take service from is - http://www.goantaxiservice.com/ Very reasonable prices and good quality cars without any haggling / hassle. I Googled for a taxi service in Goa and luckily found it.

Room Tip: Choose a front road facing room on higher floor.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vinamraagrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 2, 2014

good relaxing holidays at Candolim beach
Acacia is a OK type hotel, the problem was too noisy sometimes as the roof is covered…
not value for money….
stayed there with family for 5 nights can say it was OK.

Room Tip: noisy rooms as its OPEN on top
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jbr002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

The hotel made our stay even more memorable. Excellent value for money Hotel
It was a brand new hotel so the cleanliness was very good. Staff is courteous and helpful, and the facilities and amenities were good. The beach is a 3 minute walking distance.They have a spa and gym too but did not seem operational at the time. Guess they will be soon.
We had free wifi also which is was really exceptional as well. Around the hotel there are many good eating joints.
The only small disapointment was th breakfast menu. Though they have a good spread of continental breakfast, I would 've liked them to have some more options for indian items as well.
Would recommend everyone to stay here.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhavin_shah23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheAcaciaHotel, Guest Relations Manager at The Acacia Hotel & Spa Goa, responded to this review, May 23, 2017
Dear Guest.

Greetings!!

Thank you for taking out time and sharing your feedback with us . Its good to hear that your stay with us was a comfortable one .

Your feedback has been shared with the concerned department and we look forward to welcoming you as you visit Goa again in near future .

Please feel free to be in touch at grm@theacaciahotels.com as you plan to visit again and I will be happy to handle the arrangements personally.

Thanking you

Regards

Jaya Kohli
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed March 28, 2014

I stayed at this hotel from 22 - 27 March. We arrived at this hotel with high expectations but when we saw this property its not as grand as shown in this photos. This hotel just opened this January and they need to sort out few things before it truly becomes a 4 star property which i am sure they will do in future. Let me list the pros and cons.

Pros :
The hotel is located at a very nice location. Beach is just a 5 mins walk. Just outside the hotel you can find many restaurants also.

2) The food at the hotel I must confess is truly amazing. This was the best part of the stay.We had all the dinners and most of the lunches at the hotel. The food was so good that we did not give a thought to eat outside. Try their chicken tandoor items and sea food , its really tasty and good. We were travelling with our infant and the Veg Kichdi they prepared keeping in mind the infant taste as being less spicy and less ghee was truly amazing . Thanks for such wonderful chefs. Also i want to thank Kedarnath and Asim for their outstanding service to us when we had food. Its greatly appreciated. Its people like you who add value to our holiday with your service.

3) The pool is really good and well maintained.

4) The reception at the hotel is also good. They listened to our problems patiently. I would like to mention Baburao here who listened to my suggestions given to him and told that they would definetely improve on it in future.

Now the Cons.

1) The greatest let down was the housekeeping which almost spoiled our holiday. I had read earlier reviews about how the guests were charged for the linen. When i entered the room i saw that the room was not at all maintained. The floor was not cleaned and it was sandy . The bed linen had a huge stain on it and there were oil stains on the pillow covers.When i reported the issue , The housekeeping immediately replaced them and apologised for it. There were 2 AC ducts and one of them was not working. The bathroom had no case for keeping soap and this made it very unconfortable to have bath . Also they have a door to the balcony which we had issue with. Our infant who could easily open it and run to the balcony and there was danger he could trip over , so we requested for the key to lock the balcony door but to my amazement the key was not available. One guy came in with lots of keys and tried all of them but could not get the right key. In the end he gave up. Imagine to face all such issues at check in . It took almost 1.5 hours and only the bedsheets and pillow covers were changed and floor wiped.Rest of the other issues were never addressed during our stay.

2) Second issue came when on 3rd day we asked the housekeeping to change our bedsheet and pillow covers. They showed us some stains and said you spoiled them. I pointed to them that all these stains are from colours that are sprayed during Holi and not by us. The housekeeping realised this and apologised.This is certainly you dont expect and i thank for the earlier reviews that really helped me here otherwise i would have been charged. This has left a very bad taste and thats why i am giving this hotel a 3 star.

At last some suggestions.
1) Get a doormat for every room since the room can get sandy after a beach visit. The guest can atleast shrug off the sand before entering the room.

2)Provide guest with key for balcony door as it can be easily opened from outside too and someone can easily jump the fence get in the balcony and enter the rooms.

3) Complimentary Breakfast and the Indian desserts in the masala art restaurant menu need to be improved both in taste and quality.

4) Ensure housekeeping pull up their socks and ensure guests are not put off.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellermihir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed March 25, 2014

We spent 3 nights at the Acacia (well worth it!). After 2 weeks travelling Rajasthan now to Goa was a grand trip. We were greeted warmly and professionally by the staff and given a welcome drink. Rooms were clean. We ate at two of the restaurants and were speechless by the level of service and quality (and quantity!) of the food.

The breakfast was INCREDIBLE!!!
with too many choices & nicely presented. Every day there were different dishes to lured your palate like: idly, paratha, puri, bhaji, poha, chhole, bhature, wada etc in indian counter & foreigner counter - sausages, bacon, baked bean, veg quiche, Roast potato, pancakes, French toast etc. the other side were Juices, fruits, cereals, breads & so many small small items to collect don’t remember all, oh - omelette & dosa counter on live as well! What else I need to eat more? Truly amazing & tasty food.

Nice and small swimming pool.The hotel is beautiful as it is brand new and there is beach just 5 min walks from the hotel.

Highly recommended & will definitely come back.

Room Tip: Rooms on the left side
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajesh488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 23, 2014 via mobile

I spent 5D 4N vacation at Goa with family in this hotel. We read extremely good reviews for this hotel on tripadvisor, but I must say, we were disappointed.

Pros-
The only pros I would think about this hotel is its brand new, so you get a feel good factor for what you paid for.

Locality is a little advantage, you get good restaurants, shops just outside across the street.

Cons-
- just an average property, you actually don't get a 4 star feeling, for the money you paid, especially when you talk about hospitality and facilities.

- breakfast exactly same during those 4 days. They didn't even bother to replace poori with paratha, poha etc.

- no bathrobe, hair dryer, carpet in room, which you get almost in every hotel of this level.

- toiletries never refilled during those 4 nights of stay. At the end we explicitly had to ask for it.

- my wife got a temporary tattoo and left few minor stains on the linen. They didn't even bother to try this out for cleaning and straightaway charged 2400/- on us. We were ready to pay the laundry charges but were given no option but to pay full amount. We brought the linen back home and guess what, the stains went away just with couple of home washes.

- absolutely no view, so people seeking views, go somewhere else.

- WiFi free but signal so weak that you can't even open google homepage. I had to use my 3G during my entire stay.

- no shower or changing rooms near the swimming pool. There is an open shower and a temporary curtain placed as a changing room. Who will dare to use such a changing room, that too just in front of the restaurant.


- even though the window glasses are claimed to be soundproof, this hotel is on the main road and we were hearing traffic noise almost during entire stay.

I would given them a good rating, but because of the money that they are charging, I am not all satisfied with my stay at this hotel, that too when it belongs to a good group.

Stayed March 2014, traveled with family
Helpful?
12 Thank 142kumars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Candolim hotels
1.2 mi away
Hyatt Place Goa Candolim
Hyatt Place Goa Candolim
#12 of 65 in Candolim
470 reviews
0.3 mi away
Country Inn & Suites By Carlson
0.2 mi away
Fortune Acron Regina
Fortune Acron Regina
#4 of 65 in Candolim
1,540 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Radisson Goa Candolim
Radisson Goa Candolim
#20 of 65 in Candolim
563 reviews
0.1 mi away
Lemon Tree Amarante Beach Resort, Goa
0.3 mi away
De Alturas Resort
De Alturas Resort
#19 of 65 in Candolim
429 reviews
Show Prices
Show Prices
Show Prices

Been to The Acacia Hotel & Spa Goa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Acacia Hotel & Spa Goa

Property: The Acacia Hotel & Spa Goa
Address: Fort Aguada Rd | Sequeira Vaddo, Candolim, Bardez 403515, India
Location: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Candolim
#14 Luxury Hotel in Candolim
#16 On the Beach Hotel in Candolim
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Acacia Hotel & Spa Goa 4*
Number of rooms: 54
Official Description (provided by the hotel):
Located just 500 meters from the Candolim beach, The Acacia Hotel & Spa Goa is a luxury hotel located in North Goa on the main Candolim road, featuring 54 rooms and suites plus other facilities for guests to enjoy including three restaurants, a lounge bar, sunken bar and a spa. With first of its kind retractable sliding roof in India, Acacia lets its guests enjoy use of the swimming pool in all weather conditions. Modern air-conditioned rooms here will provide you with a flat-screen cable TV, desk and safety deposit box. Featuring a shower, private bathrooms also come with free toiletries. At The Acacia Hotel & Spa Goa you will find a 24-hour front desk and concierge desk. Other facilities offered include meeting facilities, a tour desk and luggage storage. A car can be rented for exploring the nearby areas. The property offers free parking. The hotel is 18 km from the example of baroque architecture, Church of St. Anne and 19 km from the UNESCO World Heritage Site of Basilica of Bom Jesus. The famous Fort Aguada is 3 km. The Madgaon Railway Station and the Goa International Airport are within 45 minutes drive away. Dining options include Eat Any Time Coffee Shop that is multi-cuisine, Masala Art that is an exclusive Indian restaurant and Izgara is a rooftop restaurant that serves grilled food and Turkish cuisine open from 1800 hours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Hotels.com, Priceline, TripOnline SA, Cheap Tickets, Hotwire and HotelQuickly so you can book your The Acacia Hotel & Spa Goa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Acacia Hotel & Spa Goa Candolim

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing