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All reviews candolim beach restaurant staff nice stay swimming pool is poolside supermarket goan beaches
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Reviewed April 5, 2018

This looks like an old property with a lot of rooms spread out in different blocks with little gardens and green corners. But the alleys are poorly maintained, seems to have never been upgraded and nooks and corners dirty.

The rooms are large but, again, never seem to have been upgraded and have smallish doors. The mattresses creaked and it seemed a spring was broken. Another member of our group had even worse experience - there were insects/bugs in their bed. The Indian items in breakfast buffet were consistently cold.

The pool is large and has an excellent kids section. Probably the highlight of the property.

The reason for such a sorry state of affairs in such a (potentially excellent) property is the low quality service (apart from virtually absent upkeep and maintenance). A few examples would be:-
1. if you call someone, they would point back at you asking to call someone else
2. if you ask for stronger coffee, they'd say no
3. Rooms are cleaned but towels are not changed and when you ask for them while returning in the evening, they would say, they would provide them but next morning.
4. Seemingly just one person to ferry luggage at check in/out (even when we had 4 rooms booked for our group) which means it takes him a lot of time to transfer the luggage.

It seems no one cares...

Room tip: We could say about 5 rooms - they all were equally bad.
Date of stay: March 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank burfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2018

We have been from 30th march to 1st of April. Overall good expereince.most of the time we spent in beaches and swimming pools so we got little of time to spent in rooms. i can suggest of friends to visit if they have plan in living in Candolim.

Room tip: not sure but we have booked i think 246 B wing it was good
Date of stay: March 2018
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank MalikR158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2018 via mobile

We have stayed for 3 nights and 4 days, even if we arrived at mid night the hotel receptions were very friendly and helpful.

The good thing is the hotel is not at the side of the main road so that... Calm and no noise. The rooms are very big which gives you some kind of comfort.

Beside the hotel is very near to the candolim beach, one of the biggest beach in Goa. You can also find different good restaurants, a big supermarket //Delfion's High Mart// just in front of the hotel  And of course it has fair price. Regarding budget.

One bad thing we had experienced by the time was the wifi was not working around our rooms. So that we are obliged to go and use at the lobby.

In general we had a nice stay at this hotel.

Date of stay: July 2017
Trip type: Traveled with friends
Thank Natishu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2018 via mobile

Booked a room... but when we came there was no room . Very crowdy, i am actually glad there was no room.
At the swimmingpool it was really crowdy. And the staff did nothing to help is. Booking confirmed, i could show them. But they didnt care .

Date of stay: February 2018
Trip type: Traveled as a couple
Thank Q3719DCdeborahd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2018 via mobile

I'll be honest, I didn't select this hotel myself. I stayed here as part of a gadventures group. I know standards are different in India and I made allowances for that.

The good points: this hotel is in a fantastic location. It's 5 minutes from the beach and set back from the main road so you have the convenience of everything without the noise. The rooms are huge and there's lots of space. They're also very cool.

The bad points. The rooms don't seem to make any sense. We were in what I assume is some sort of staff block as there were apartments below us. There was a door in my room that clearly led through to someone else's lounge and was just padlocked shut. We had a huge kitchen/laundry room just off our bedroom which was handy, just a bit confusing.

The sheets were dirty when we arrived. They were changed and replaced with another set of dirty sheets. The hot water wasn't working despite having switched it on in the bathroom and waited half an hour. After calling someone from reception it turned out to actually turn it on we needed to get a stick and poke a small button at the back of the heater each time.

Check out was incredibly unorganised. We were told to wait five minutes while our room was checked, but no one ever came back to let us know if it was ok. We asked to clarify if one girl in our party was booked in for that night (she'd booked through an external company) and were told 'no' immediately before anyone had checked. When we asked them to check we were again told no, but offered the option to book our same room for the night. Whilst waiting to get in touch with the company we tried to book the room offered directly with the hotel figuring we'd sort out refunds later and were told there were no rooms for the night. When we queried this, having just been offered that room, we spoke to the manager who confirmed my friend was booked in and always had been.

All in all, it's a mediocre hotel that is really let down by unfriendly and unhelpful staff.

Date of stay: March 2018
Trip type: Traveled with friends
Thank Nina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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