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“VERY BAD -- ALOR GARND RESORTS - CANDOLIM” 1 of 5 bubbles
Review of Alor Grande Holiday Resort

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Alor Grande Holiday Resort
Ranked #53 of 64 Hotels in Candolim
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“VERY BAD -- ALOR GARND RESORTS - CANDOLIM”
1 of 5 bubbles Reviewed July 16, 2014

I stayed Alor Grand Rsorts candolim on 12th and 13th July 2014 -- It was very very bad experience from the reception lady (Fat One) whi dont know hot to behave with the guest and very arrogant to talk with the guest -- she is thinking she is the owner of the hotel and guest are beggar who come and stay this resort !!!!!!!!!!!!!!!!

I request to the top management people where ever u appoint the staff for the reception pls tech them 1st manners and how to behave with guest !!!!

2> Morning when we went for a breakfast there was a juice counter and there are mant misquotes around that -- not a single person is responsible for this -- when we done complaint all are saying to others but lastly there was no result....

this is humble request dont stay this resorts as I got a high fever when I come back to my home !!!!

That Lady has misbehaving with me in front of my guest !!!!!!!!!!!!!!!!!!!

I say this is very ridicules resorts -- don't stay -- don't stay -- don't stay !!!!!!!!!!!!!!

you will find many other good resorts in the same price !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed July 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank rock25832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Helsinki
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed July 2, 2014

The resort seems to be OK by Indian standards, but there are some glaring problems with this place, which is charmingly located.
Normally, when I read that someone on Tripadvisor has gotten bad service, I assume that they haven't gotten their Dry Martini at the exactly right temperature. However, with this place the quality of service definitely left something to be desired. For example, the hotel staff sent me to get an airport taxi from the street instead of getting me one. The response after asking for one was: "You can get one yourself." The most heinous and unimaginable thing however was the fact that they played music at poolside from 9 from morning to 10 o'clock at night! And as if that wasn't enough (All rooms next to the pool can clearly hear this very loud and extremely monotonous and repetitive disco stuff.) they for some reason played the same Indian (I assume current) hits over and over. The same song might come four or five times during the hour 20 to 21. It was RIDICULOUS. That awful racket is something I will never forget. And not in the good way.
Also the other guests were quite noisy, shouting outside basically the whole night. I don't really mind the normal noises of living, but this was clearly something that the hotel should have done something about.
One stray observation: People filming the pool and taking pictures of other hotel guests in and outside the pool. Coming from Europe I find this very strange. I didn't mind, but I should think that most people would. I can't see why it wasn't banned.
All in all, if you want to save a few rupees and are deaf, by all means check this place out. Otherwise you might find that there are a bit more relaxing places nearby.

Room Tip: The pool area is flooded with noise, avoid having a room by it if you can.
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Toni K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Candolim hotels

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 15, 2014

We had a very lucky chance of staying in this property due to cheap rates as compared to other properties. Me and my friend had booked it one month prior to our arrival date of 12th Jun. As we were at the reception counter, we could see other room guests arguing with the manager for some reason or the other. But the attitude of the staff was really bad. It seemed like they were doing a favour on the guests. When it came to our check in around 1500 hours, the toilet was stinking with the room not cleant and bedlinen not changed. We asked for a change in the room which resulted in a delay of approx. 1/2 hour as there were no rooms available. But when I called and checked with one Mr. Vikram, 02 rooms were available. Meanwhile, the housekeeping staff went and sprayed room freshner in the entire room making it more unbearable inspite we telling the staff not to spray but to clean the toilet with phenyl. He refused to understand. However, we were given another room which was better but leakage from the fridge was inevitable. Breakfast not upto the mark with the egg item remaining the same for 03 days. Tea/coffee was served with a condition that the kettle needs to be taken back immediately as there was shortage of same. The check in staff, on any given days were rude to the guests which was quite surprising. A negative attitude is what they possessed.
What we noticed that this hotel attracts a lot of groups which is why no attention is catered to individuals or families.
Hotel good for groups only...recommend no familes or inidividuals to stay here.

Regards....

  • Stayed June 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Suren0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

I stayed here January 2013, my friend has had an apartment here for 26 years, and she helped me find a one bedroom apartment to rent for 2 months, I was on the ground floor overlooking the pool, if you are renting privately, you get no help at all from the HITLER that is the pool life guard, as far as he is concerned, you are only entitled to a sun bed and umbrella, if you are a guest of the hotel, unless of course you are willing to give him 250 rps, for a bed umbrella and towel, he seemed to make a fortune, saving beds for people that left their towels on the beds all day, whilst he watched the. It was the same this year 2014, when I visited my friend in the hotel he was again doing the same.

Other than that it is a very well run hotel, the food is excellent at very good prices, steak night, which is usually on a Tuesday, the fillet steak was big enough to fill the plate, plus chips or jacket potatoes with a side salad, all for 300rps, The drinks are the same price as he other restaurants outside, and as for the one person complaining that the restaurant has no A?C well I am not surprised really as it is an open air restaurant that is situated by the side of the swimming pool.

There is entertainment on most nights of the week, with a singer, group, or karaoke, a lot of these apartments are private and are rented out by the management, so the management, have no real authority to repair anything that goes wrong, it is better to rent from the owner of the apartment, or rent one of the apartments that the hotel actually own. Except for the poolside HITLER I found all the staff to be friendly and very helpful.

The location is brilliant right in front of the hotel is a supermarket (not Newtons) so if you want something for your fridge or to cook, it is handy, the buses, for Panjim and Calangute stop right outside the hotel, I loved it here.

Room Tip: If renting privately try to rent from the actual owner of the apartment, not the hotel.
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  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Elspeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed May 6, 2014

Rooms: Rooms were neat and clean, spacious with good ventilation - 4/5 as some of the rooms dont have AC remote and they ll not provide u in any manner, u hv to adjust in whatever temp the AC is.
Staff: Hotel Staff was friendly. However, proper attention ll not be given 2 u if u r a couple. Families would be given more importance. 3/5
Pool: Pool was a bit untidy. Felt like they clean it hardly twice in a month. 3/5
Food: Compared to other restaurants, food rates are cheap and quality i ll give 5/5.
Service: Food / Room Service appear quite late after it is asked for. Anything u want u have to ask before at least 30 minutes. 2/5
Location: It is the best location one can stay in Goa. Every famous beach, hotel, market is nearby this location.
Stay: If u want to stay long, dont opt for this hotel as the staff constantly behaves like, u r a burden to them, plz go soon. Food/Room service they ll not provide instantly, bt once u ask u r checking out, they ll come in a single minute to ur room and ll rushingly take ur luggage to reception.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank ashishag89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 4, 2014

Stayed at this hotel last week and was not impressed at all. The hotel is actually a residential complex converted into a hotel. The rooms are very average. Some apartments have a few rooms locked. Not very clean. Restaurant area is not air conditioned. Food is very okay. No other facilities as such.
I guess it is priced cheaply so for that price it is okay but this is not the sort of place one would want to go on a holiday...

Never going back to this place for sure

  • Stayed May 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank vibhavraut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 bubbles Reviewed April 24, 2014

Stayed here with a group of friends.Right from the arrogant rude watchman at the entry to the rude lady manager all make your stay worst.They make you feel you are staying for free.No manners of behaving with guests.Our room's were equally bad.AC had no cooling,couldn't sleep all night in fact water leaked from it like anything, we got scared about short circuit!! and they weren't bothered.Beds dirty and so was the balcony.TV only for namesake.Bathroom was worst.Bucket couldn't be filled as the tap was somewhere and bucket couldn't be placed under it as there was a corner which didn't allow the bucket(attaching pics).Hot water was as good as cold and has timings.No water to drink.Bad lighting.Bad road's and small parking.Now coming to breakfast ,Worst of all!! All in open. Didn't notice the foreigner priority breakfast as i just vanished after seeing my breakfast,stayed hungry.The way i was handed over the token for breakfast in a rude manner was as if they are serving me good.Utterly disappointed.If only i had seen them discriminating between me and foreigner's i would have given them a peace of mind.Not all foreigners are rich and if they are then they won't come here unless they run out of luck like us(Indians).Lastly when we checked out this is funny ..Bellboy comes to check my 5 star room ..get's harrowed when he cannot find the nonworking AC remote which in under the bed sheets i bring it to his notice.Loose my patience and fire him telling him to improve overall then do all this things.Room checking at this place !!! Seriously???Never will recommend this hotel.Not even to my enemy!

Room Tip: No tip.Just bolt ..live in a shack if worst case scenario!!
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  • Stayed April 2014, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Guddi7780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
al0rgrande, Guest Relations Manager at Alor Grande Holiday Resort, responded to this review, May 7, 2014
We hope you will accept our sincere apologies for the inconvenience you experienced on the day of your arrival.
At Alor Grande Resort, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Upon thorough review of the situation, it would be a great help if you could give me your details of arrival and the room no so that I can look into the matter more seriously. Again sincere apologies.
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alor Grande Holiday Resort

Property: Alor Grande Holiday Resort
Address: | near Health Centre, Candolim, Bardez 403515, India
Location: India > Goa > Bardez > Candolim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #53 of 64 Hotels in Candolim
Price Range (Based on Average Rates): $
Hotel Class:2 star — Alor Grande Holiday Resort 2*
Number of rooms: 125
Reservation Options:
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Also Known As:
Alor Grande Holiday Hotel Candolim
Alor Grande Holiday Candolim
Alor Grande Resort
Alor Grande Candolim
Alor Grande Holiday Resort Goa/Candolim

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