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“bad experience!!”

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Phoenix Park Inn Resort
Ranked #14 of 66 Hotels in Candolim
Reviewed July 23, 2013

Check in was ok. apart from that nothing went right.

firstly the room was stinky was was smelling. harsh smell of sweepage.
The food was terriable, ordered Ala carte lunch, but the food served was undercooked, the breafast served was again pathetic.

Room Tip: dont not use this property, else use other good one located nearby.
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  • Stayed: July 2013, traveled with friends
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4  Thank hiteshchhabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ppir, General Manager at Phoenix Park Inn Resort, responded to this reviewResponded August 6, 2013

Dear Guest

Thank you for your review of your stay with us at Phoenix Park Inn, Goa.

Thank you for your detailed observation.We do regret that you faced some inconvenience. Your comments are valuable to us and we have taken appropriate measure for the same to assure you of a better experience in your next visit.

We look forward to welcome you back to Phoenix Park Inn Resort , for a more delightful experience.

Warm Regards,

Gautan Choudhury
General Manager,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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764 - 770 of 1,255 reviews

Reviewed July 22, 2013

A good hotel by Goa 3 star standard's, set back off the busy main road and a ten minute stroll to the beach. The downside is the price of drinks at the bar, which was almost double that of the local bar's, this was a shame because most of the people staying there went up the road to the nearest bar in the eveningt and the hotel lost out. The entertainment was very poor in general, but once a week they have a barbecue night which proved popular. Most important is make sure you get the room upgrade, some friends booked direct and ended up in a room that I would not have given a rating, it felt like a dungeon. On saying that we have booked with Thompson for next year at the Phoenix Park, but we know what we are getting. The onsite Tailors is well worth a visit and he is a really helpful guy. One other tip, if you are leaving late to travel home, the room extension price was expensive, for ten pounds you could rent a room up the road for 10 hours or so.

Room Tip: New block and now where near the basement
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  • Stayed: February 2013, traveled with friends
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2  Thank Dayle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

the property is in north goa ... just 5 mins walking distance from candolim beach. good property if you do not have a very big budget. but here also Deluxe and premium rooms should be chosen. Food definately is good here.

Room Tip: Deluxe and premium rooms are good.
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  • Stayed: August 2012, traveled as a couple
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3  Thank Ritzy313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

Going out with familyin Goa.. Phoenix Park Inn is a fantastic place to be at! Good food - Breakfast was lovely.. Variety of choices in Dinner Buffet. Superior rooms are very nice and have pleasanst stay expereince!

  • Stayed: August 2012, traveled with family
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1  Thank Ricky_MJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ppir, General Manager at Phoenix Park Inn Resort, responded to this reviewResponded August 6, 2013

Dear Guest

Thank you for taking the time to share the review of your stay at Phoenix Park Inn , Goa.

We are delighted to know that you had a pleasant stay at our hotel and enjoyed your time with us.Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards.

Once again thank you for your comments and we do look forward to welcome you back here at Phoenix Park Inn Resort, for an even more memorable experience.

Regards,

Gautan Choudhury
General Manager,
Phoenix Park Inn Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

My preferred location to relax is GOA, once a year we plan the same. this was 4th consecutive years.
Good place to stay, Ambiance is impressive. We have to wait for room with a welcome drink. We decided to hang out in between. when we back we were offered 2 choices of room, We selected a spacious room swimming pool facing with a nice balcony. Food is good, room service served food in time. front office staff was very courteous.Breakfast was good to taste.

Breakfast choices were less.
Bathroom was spacious, however hot water was not available 24 hrs as they have specific time for the same.
Housekeeping staff need training. Minibar items were not there, but they asked us to pay for missing stuff which they denies later.


All together good place to stay near Candolim beach.

  • Stayed: June 2013, traveled as a couple
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1  Thank Anteriksha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ppir, General Manager at Phoenix Park Inn Resort, responded to this reviewResponded August 6, 2013

Dear Guest

Thank you for your review of your stay with us at Phoenix Park Inn, Goa.

Thank you for your detailed observation.We do regret that you faced some inconvenience. Your comments are valuable to us and we have taken appropriate measure for the same to assure you of a better experience in your next visit.

We look forward to welcome you back to Phoenix Park Inn Resort , for a more delightful experience.

Warm Regards,

Gautan Choudhury
General Manager,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

Were in Goa till 27th June 13. Stayed at Phoenix Park Inn with family. It was an awesome experience. The lovely weather complimented the hotel stay. Rooms were excellent and the service was great. Not to forget about the food - veg & non veg both were superb. Our heartfelt thanks to the chef. Buffet was great, just needs some more variety to be added during the breakfast. F&B Manager & his staff were very helpful and prompt in their service. Pool is clean and nicely looked after, even the pool bar speaks for its own self. Reception is very friendly and other facilities such as SPA, GYM Etc. are available in house. Overall the location , ambience, facility and service are superb. Would love to stay there whenever visiting Goa in future. Our best wishes to the team of Phoenix................ Thanks to all of you for making the vacation so memorable.

Room Tip: premium room
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  • Stayed: June 2013, traveled as a couple
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1  Thank 304551Riya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Our family's favourite holiday destination is Goa. Have been coming for 3 consecutive years. After our first stay in Phoenix Park Inn we have stopped scouting for hotels. The check in was quick and hassle free with a welcome drink. The rooms are large and spacious and very airy.The beds very comfortable and the bathrooms clean with well thought of toiletries. The premises itself is very green and the pool nestled in the center is clean. We have found all the staff from the housekeeping, room service and the restaurant very courteous and respond quickly. All in all a great hotel, close to the beach with free wifi, with good restaurant and room dining menu. There is nothing better then unwinding at such a property which takes good care of you. Thank you for making our family vacation truly wonderful each time.

  • Stayed: May 2013, traveled with family
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Thank naveen15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ppir, General Manager at Phoenix Park Inn Resort, responded to this reviewResponded August 6, 2013

Dear Valued Guest ,

We are pleased to know that you had a delightful stay with us here. Thank you for appreciating our services and hotel. We are glad that you found our service to be excellent and we have passed on your generous complements to the staff.

We do look forward to welcoming you back to Phoenix Park Inn Resort , Goa for an even more memorable experience.



Regards,

Gautan Choudhury
General Manager,
Phoenix Park Inn Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phoenix Park Inn Resort

Address: Sequera Vado, Candolim, Bardez 403515, India
Phone Number:
Location: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Candolim
#8 Spa Hotel in Candolim
#9 Luxury Hotel in Candolim
Price Range: $76 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenix Park Inn Resort 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Phoenix Park Hotel Candolim
Park Inn Phoenix
Phoenix Park Goa
Candolim Park Inn
Phoenix Park Inn Goa
Park Inn Candolim
Phoenix Park Inn Hotel
Phoenix Park Inn Resort Goa/Candolim

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