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“New Property with great staff”

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Country Inn & Suites By Carlson
Ranked #13 of 66 Hotels in Candolim
Reviewed August 13, 2013

Just back from a excellent vacation from candolim, goa. Stayed at Country Inn from 9-13 aug 2013. Booked 3 rooms for 3 couples. We were just lucky to escape lot of rains in monsoon season.

Pros ( they are many) :-
1. Value for money ...got great monsoon deal for the property.
2. New Property with Portuguese feel.
3. Superior room were nice and spacious.
4. Nice breakfast with a mix and match of fruits, bakery, south Indian and continental.
(didnt saw anything non vegetarian except chicken sausages)
5.Nice pool , we enjoyed it throughout our stay as we were 6 people all together.
6. Excellent , supportive and well trained staff.
7. 10 min walk from main candolim beach, 2-3 min bike ride.
8. Ample Inside parking for cars and bikes.
9. Bike hire are just 100-200 mtrs away.
10. Location better than mad rush of baga and calinguate.
11. Nice wifi coverage free of cost.

cons :-
1. Jacuzzi was not upto good 4/5 star hotels.
2. Location is little bit inside, but who cares as you would rent a bike anyways in goa.

Stayed: August 2013, traveled as a couple
1  Thank Rajat_jims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded August 22, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

Thank you for your words of appreciation and encouragement for our team.I am delighted to note that we have met your expectations during your stay with us. At Country Inn & Suites by Carlson, Candolim, Goa we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are pleased to know that you liked our hotel with a beautiful colonial décor and a Portuguese inspired ambiance, our spacious rooms, our delicious breakfast buffet with a wide variety of food laid out, our stunning pool, our helping & friendly staff, our proximity to the beach and the lovely walk leading up to it, our huge parking facilities, our proximity to conveyance and other places of interest while still having a tranquil environment and international standards of facilities on offer. Also, we are glad that you noticed and appreciated the great value for money that we offer.

Your generous compliments go a long way to motivate and to encourage us to do better and take a step closer to the ultimate goal of achieving excellence.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,176 - 1,182 of 1,373 reviews

Reviewed August 11, 2013

We stayed from 8th Aug to 11th Aug 2013 @ Country Inn & Suites.. Its was a Memorable 3 nights, 4 days stay at this 4* property.
We booked through Kusum Travels, Mumbai. Our package included All Meals.
The restaurant was Damm Good… Buffet Meals were Good. Menu was very Extensive and covered Entire Indian (Specially Goan) and Continental Meals (Starting from Soups, Salads, Main Course and Deserts)…All was lavish, extensive & full of choices. I must mention Services from Sandip @ Restaurant.
Rooms very Comfortable, Pool was awesome & Entire Staff Members (from Front desk to room service to pool staff & Restaurant staff..All were very friendly & helpful..
Highly Recommended Hotel..

Rajat Johri
rajatjohri83@yahoo.com

Room Tip: Ask for Superior Room or Delux Room @ 1st floor (from Lobby) for a Nice Pool View
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  • Stayed: August 2013, traveled as a couple
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Thank rajatjohri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded August 14, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

Your appreciation of the experiences that you had as you stayed with us at Country Inn & Suites by Carlson, Candolim, Goa and the generous review that you shared on TripAdvisor is flattering and a matter of great delight. Our ambient restaurant that offers delicious food, our splendid buffets, our beautifully designed menu, our attentive service, our comfortable & spacious rooms, our stunning pool and our caring & friendly staff helps you relax and unwind in one of the most soothing ways. We thank you for choosing to recommend our hotel.

It is flattering to receive such great compliments from our guests as it encourages us to work harder to take a step closer to achieve excellence. We have conveyed your compliments to Sandip and the rest of the staff and they are much thrilled about it.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013 via mobile

Rooms are good but disappointed overall eSpecially food. Staff very friendly n service was prompt. Spa not impressed and pricy. also noisy hotel. Meenakshi at front office was always prompt to assist.

  • Stayed: July 2013
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1  Thank Mumbaikaraja007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded October 9, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

We thank you for the review about your stay with us at Country Inn & Suites by Carlson, Candolim, Goa with some great compliments and a couple of areas that need our attention. We are glad that you have enjoyed and appreciated our spacious and comfortable rooms, our friendly & caring staff and our impeccable service.

We have passed your compliments on to Meenakshi and she is thrilled about the same. Please be assured that we take all the feedback from our clients in all seriousness and take necessary action at the earliest. We regret the disappointment that you may have faced regarding the food and spa. We have passed your concerns on to the relevant departments and they will make sure that you do not face such issues ever again.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

Had booked this through agoda.in and got a good price. I was travelling with my wife and 8 month young daughter. We were checking out of another hotel which we were not happy with and moving here so we had called about check in time before reaching.
We reach and we are told that the room will be ready in 45 mins. I threw a fit and told them that we had called before we came and my daughter cant loiter around. They quickly corrected it and gave us a room in 15 mins. Then they tell me they have upgraded my to a superior room from a standard room and I told them I had anyways booked a superior room. When I reach the room it is on the ground floor whereas i had requested for a higher floor during my booking. They again corrected it and gave me an actual upgrade - to a deluxe room and a higher floor. Inspite of all this I am giving this hotel an excellent review because they corrected all their mistakes immediately and were very nice.
We ordered food in the room which was outstanding. In the evening we were sent a cake and some fruits which was very nice. The staff was super. To name a few: Kamal (housekeeping), Meenakshi & Shibsunder (reception) and Gaurav (Kitchen) were very helpful, nice and courteous.
The beach is a 15 mins walk from the hotel. The pool is nice. The spa is more like a massage parlor but the massage was decent. The room was of good size and well equipped. Would definately visit this place again.

  • Stayed: May 2013, traveled with family
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1  Thank npraikar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded July 23, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

Thank you for a frank and constructive review about your stay with us at Country Inn & Suites by Carlson, Candolim, Goa. It is great to know that you liked our delicious food, our effective & efficient troubleshooting, our friendly & attentive staff, our proximity to the Candolim beach and the refreshing walkway leading up to it, our stunning & refreshing pool , our relaxing and rejuvenating spa and our spacious rooms equipped with the best of facilities and amenities.

We have conveyed your compliments to Kamal, Meenakshi, Shibsunder & Gaurav and they are thrilled about it. It is these compliments that awaken a motivational force among us all and makes us strive harder to take small steps towards achieving excellence. We assure you that all the feedback from our clients is treated with utmost seriousness and necessary remedial action is taken at the earliest wherever required. We regret any inconvenience that you may have faced regarding the miscommunication at the initial stages and will make sure that no such issues crop up to cause inconvenience to our guests in future.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

I stayed in Country Inn with my family in the end of June 2013 for 6 nights. It was a memorable stay with very good food and specially with very friendly staff including cooks. The gave individual attention when it came to food. The amenities are maintained at a respectable standard. Go for a superior room. It is at a 10 minutes walk from Candloim beach. I would love to repeat my stay there.

  • Stayed: June 2013, traveled with family
    • Value
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Thank Prabodh_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded July 7, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

We would like to offer our heartfelt thanks to you for choosing to stay with us at Country Inn & Suites by Carlson, Candolim, Goa and for sharing such a shining review about us on TripAdvisor. You have complimented us generously on our delectable culinary delights, our friendly & attentive staff, our caring & attentive team at the kitchen, international standards of our amenities & facilities and our proximity to the Candloim Beach with a tranquil yet exhilarating walk leading up to it. We are greatly humbled.

Your appreciation of the efforts that we take every day to make our guests happy is highly motivating and energizes us to fare even better at what we do best.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013 via mobile

Stayed there for an office conference for 3 nights in June 2013. The property is very well maintained and is excellent value for money. It's in candolim and away from the mad rush of baga and calangute.

All rooms have balconies facing the pool, so u don't have to worry there. An overall thumbs up for a budget stay in goa.
Drawbacks- it's a 10 minute walk from d beach, not ideal for goa.
Food could improve in the buffet.

  • Stayed: June 2013
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Thank Sapta1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded July 4, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

It is a matter of great pride and delight that you chose to stay with us at Country Inn & Suites by Carlson, Candolim, Goa. Also, we would like to take this opportunity to thank you for sharing such an incredible review about your experiences here on TripAdvisor. The fact that you have enjoyed and appreciated our high standards of maintenance & cleanliness, our tranquil yet convenient location, our spacious rooms, each with a gorgeous view of our stunning swimming pool and the great value for money that we offer brings in a bout of happiness.

It is flattering & highly motivating to receive such compliments for all the efforts we put in every day in an effort to make our guests happy. The ten minute walk from the hotel to the Beach is usually one of the aspects we have been most appreciated for and the tranquil yet exhilarating walkway to the beach is actually a point of pride for us, hence, it is disappointing for us to realize that it brought you inconvenience. We regret your disappointment regarding the food in the buffet and have passed your concerns over to the F&B team, who would scrutinize the entire menu and bring about the necessary changes so that you may never face the issue upon your next stay.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013

Needed a weekend get-a-way and found the perfect place!!! Wonderful service... super clean... extremely attentive staff... delicious Indian and Continental cuisine... scrumptious breakfast buffet... gorgeous grounds... balcony with small table and chairs... comfy bed and pillows... Pillows were so comfy that I bought one! I will definitely return to this hotel!

Room Tip: Rooms facing the pool have a beautiful view.
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  • Stayed: June 2013, traveled solo
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1  Thank Emily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded July 1, 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

Goa is a perfect spot to relax, unwind and party as well as to see some great pieces of heritage left behind by a beautiful culture.. Our hotel has a unique advantage of a beautiful and convenient location in close proximity to some of the most beautiful tourist attractions. Also, our exemplary service, our international standards of facilities, amenities, maintenance & cleanliness, our attentive & courteous staff, our delicious culinary delights, our sumptuous spread in the breakfast buffet and our lovely balconies are a source of delight to our guests and pride for us. We are grateful to you for your acknowledgement of the same.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson

Address: Bamonvaddo, Candolim, Bardez 403515, India (Formerly Girasol Beach Resort)
Phone Number:
Location: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Candolim
#8 Luxury Hotel in Candolim
#8 Family Hotel in Candolim
Price Range: $82 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Country Inn & Suites By Carlson 4*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the new Country Inn & Suites By Carlson, Goa Candolim. One of the most conveniently located hotels in Goa, India, the Country Inn features a pristine setting near Candolim Beach and offers easy access to the best tourist attractions in Goa. Guests at our beach hotel in Goa can enjoy stylish and comfortable rooms with all the amenities needed for an enjoyable stay. The Country Inn & Suites also offers on-site dining, an outdoor swimming pool, well-equipped Fitness Centre, on-site banquet and conference facilities and complimentary wireless Internet access. Reserve your room today and experience one of the best hotels in Goa, India. ... more   less 
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Also Known As:
Girasol Beach Hotel Candolim
Country Inn & Suites By Carlson Goa/Candolim

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