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All reviews candolim beach north goa direct access to beach pool attendant private beach pool bar swimming pool is small calamari shack restaurant staff deluxe room special mention the ground floor breakfast spread nice property beach side great holiday live music
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Reviewed October 6, 2018 via mobile

We visited O hotel in may 2018. The check in time was 2pm and we reached there by 1:45pm. We waited near the reception for the allocation of our rooms. We booked three rooms there. The staff told us to wait for 15 minutes and we'll get 1 room and rest 2 will be ready in 30 mins. We were quite ok but it took them nearly 1hr and 15 mins to give us 1 room and a total of 3 hrs for the rest of 2 rooms. There were no welcome drinks. The waiting area near reception was so hot. The only thing we liked was the private beach and the Calamari shack. Breakfast was ok. Rooms were nice. Swimming pool was small for a 5 star hotel. Overall was a nice stay but house keeping service need to be improved.

Stayed: May 2018, traveled with family
Thank KanikaD58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa-O-Hotel, General Manager at The O Hotel, responded to this reviewResponded 5 weeks ago

Dear KanikaD58,
Thanks for taking time to write about your stay with us. We're glad you enjoyed your beach holiday and value the feedback you left us so that we can notify the respective teams of such issues.
From our records we note that of the three rooms booked by you we were able to give you one at 12.50 pm and the others at 2.55 pm solely because of your request for the rooms to be close by.
We appreciation your compliments on our rooms and location to beach and activities. The housekeeping team will be briefed of your feedback.

Our goal is that each and every guest leaves with such high satisfaction that they will return to us soon. We hope you will consider doing just that.

Warm regards,
Carmo & The Team O

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2018 via mobile

Excellent customer service breakfast good, large doubleroom, nice king-size bed, cleaning twice a day excellent staff very friendly and cheerful. The O hotel is very clean throughout relaxing at the hotel was really nice. And the pool area was also nice.

Stayed: September 2018, traveled as a couple
1  Thank simmone160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa-O-Hotel, General Manager at The O Hotel, responded to this reviewResponded October 5, 2018

Dear simmone160,
Greetings and thank you for your review.
We are very elated to note that you enjoyed our facilities.
Thank you for mentioning of your interaction with our team.
We sure look forward to your visit again.

Warm regards,
Carmo & The Team O

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2018 via mobile

Stayed in the suite room. Apart from size was far from being a suite. One of the bathrooms was not fucntioning and we werent informed during check in. Flooring has completely come off . Restaurant food was average. Room service poor. No cutlery served with food and they needed multiple reminders to correct mistakes. Bathroom pics attached.

Stayed: September 2018, traveled with family
1  Thank Vikram H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa-O-Hotel, General Manager at The O Hotel, responded to this reviewResponded October 5, 2018

Dear Vikram H,
Hello and thank you for writing a review on your experience with us. I have read all your comments and of course am disappointed that we failed to live up to your expectations. In several areas, we did not live up to our own standards and I can tell you that your points are being addressed with our maintenance and housekeeping teams.
The non functioning bathroom was kept shut and was not supposed to be opened.
The room service team has been briefed of your experience and they have assured of extra caution and checks.
Our goal here is to provide our guests with a truly memorable experience.
Please accept our apology that we did not provide you with an ultimately perfect stay. And please feel free to reach out to me personally if you decide to return for another Goa stay so I can work with you to see you are matched with a stay satisfactory to your needs.

Warm regards,
Carmo & The Team O

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Reviewed September 28, 2018

This was my 2nd stay at the O hotel & resort.
Company offsite - we booked 18 rooms. Rooms are good. Not great. Bathroom is very good. The property is also pretty decent.
Small pool but clean with a small jacuzzi. It's a beach front property so that is amazing. Absolutely clean and serene attached beach. The staff is helpful.
Food - not so happy with the quality. Could be better.
Overall..for this price...its a good property with great location.

  • Stayed: September 2018, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank AmeetLakhiani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa-O-Hotel, General Manager at The O Hotel, responded to this reviewResponded October 5, 2018

Dear AmeetLakhiani,

Greetings and thank you for your review.
We are happy to know that you enjoyed your company offsite.
We are on a constant journey in improvising our facilities and experiences.
We sure will look at all the points for improvement that you have mentioned.
We look forward to your visit again.

Warm regards,
Carmo & The Team O

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Reviewed September 24, 2018 via mobile

The hotel is top notch, with very helpful staff. though we had a little delayed glitch when we checked in, that disappointed us, but post that the staff/management, everyone has been fabulous. the resort has a direct approach to the beach which is ideal for those wanting to go to the beach multiple times in the day. cleanliness at the resort is spot on. though I found the restaurant to be slightly overpriced, there is nothing else about the food taste or quality anyone can complain about. we in fact extended our stay by a day as the hotel is ideally located on the calangute-aguada main road. ample secured parking, an attached casino, spa, are some of the facilities available at the "O". A special mention of the front office manager Mr. Rajat who took extra care of our stay making sure, everything was in order every day. also a special thanks to the GM, Mr. Carmo Barretto, a very charming gentleman who made sure that every guest of his was personally spoken too and made sure of a comfortable stay. Ms. Shamma, who took great care of the food part at the restaurant. the housekeeping staff who kept the rooms super clean, always wearing a smile at work. it is the cheerful staff that actually make 1's stay more accommodating and comfortable.
kudos and thanks to each 1 of them for making our stay a pleasant and memorable one.
a much recommended resort to 1 and all.

Stayed: September 2018, traveled with family
1  Thank XerX76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa-O-Hotel, General Manager at The O Hotel, responded to this reviewResponded September 28, 2018

Dear XerX76,
We're so pleased you enjoyed your stay with us! Thank you for taking time to write about us and do know we appreciate your kind words and recommendation.
We loved your thorough review so others who are trying to decide where to go can learn by your experience. It pleases us so much to know that our facilities and location were a delight for you and your family and that your beach vacation was great.
Sorry about the initial few moments where we must have caused anxiety to you....
I am truly proud of my team and their constant endeavour to keep all guests smiling.
We do hope you and your family will return for more fun in Candolim and the area surrounding us. We love to see our guests come back time and again as part of our O "family".
Warm regards,

Carmo & The Team O

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