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“Good experience overall but service needs to step up”
Review of The O Hotel

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The O Hotel
Ranked #24 of 69 Hotels in Candolim
Reviewed August 19, 2013

Rooms are well priced for the overall premium quality of the hotel - however, that being said as the hotel is a little old now, some of the areas in the property could do with a little more upkeep. We had issues with the air conditioning in both the rooms we had taken - though this was sorted out, it took a little prodding. The staff is professional but a little raw compared to service standards received elsewhere (for example doesn't compare up to the service at the O, Pune) - All in all enjoyed our stay and will visit again - just hope to see more enthusiasm from the staff next time.

  • Stayed: August 2013, traveled with friends
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Thank wildthings2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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465 - 471 of 711 reviews

Reviewed August 17, 2013

Looking at google maps, one would think that this hotel is located right next to the beach, and it is, but once you arrive you realise that the entire property is actually perpendicular to the beach line, which means none of the rooms offer you a view of the sea.

Although this is a very good hotel, somehow, it just doesn't feel like Goa if you can't gaze into the horizon, looking at the waves. The food here is pretty good, they have a very good lounge, everything about this place is pretty good... if only it offered a better view of the sea...

They have a decent pool too, and although one can access the Candolim beach from the resort, it isn't really a place where one would want to spend too much time. Or perhaps that's how I feel since I had come here after spending a few days in South Goa.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Cleartrip
Thank namitkarlekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

Imagine, you staying with a colleague of yours in a room that has a huge glass on the wall between room and bathroom....and also the door of shower console is a glass door so every time you are 'in' there you always thinking to save your modesty. LOL.

There is nothing wrong in the hotel, just the positioning.

Room Tip: The Sea Facing rooms are expensive, rest all rooms are equal
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  • Stayed: August 2013, traveled on business
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1  Thank banerjeeamit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_goa, General Manager at The O Hotel, responded to this reviewResponded September 5, 2013

Dear Guest
I am surprised at the comments when clearly you threatened that you would have areport put on trip advisor inspite of the room being offered complimentary to you, The resort did have a maintenance problem for which your room was give complimentary, However you refused to pay the extras and on check out categorically said you have taken extra money from us and you will pay 200 time for the problem because we will put the whole episode on trip advisor
No payments were taken twice and as a resort we do not dwell in this tactics
I am afraid that these comments are unsuitable as I have the bill where your room was not charged for the last night

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013 via mobile

I stayed here with my friends for 2 nights.The check in was quick but the staff was not very enthusiastic. Rooms are good and nicely located. Swimming pool is small but clean. Food quality was very good and buffet meal charges are also ok. I saw TripAdvisor Hotel Of The Year award which was little surprising. .

  • Stayed: August 2013
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Thank Amitcd12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

O hotel is very nice located in candolim everything you get at walking distance and the property is on the beach. Nice beach view swimming pool - Room service 5 stars, - Food 5 stars, - Rooms 5 stars - For any services in hotel 5 stars - Bar 5 stars i had stayed in july .....thank you sameer jariwala.

Room Tip: All rooms are in 2 rows on ground floor no room is ocean facing on first floor some rooms are ocean...
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  • Stayed: July 2013, traveled with family
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Thank sameerjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

Stayed in this property with my wife, the rooms are well equipped. I especialy liked their rocking chair, it gave me some peace of mind. The washrooms are small but very nice and modern. I hope the swimming pool was bigger and better located. Loved the service and promptness, but wish buffet spread was more elaborate. Overall a good property to try out.

Room Tip: take rooms on the first floor, right side
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  • Stayed: March 2013, traveled as a couple
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1  Thank JeetuJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

we were 2 couples stayed here for 4 nights, in 107-108....great hotel....excellent location...nice. clean quiet ,,,,best for monsoon...u can also call it rainy hotel...loved the beach and the pool.

pros:
1. The Staff....one of the best i have seen in any hotel ....from the kitchen to the reception including guards and the drivers....everybody is so nice like u r living in ur house ,,always greeting and smiling...

2. Location: bang on the beach..nears places...Lpk disco+fort aguada+calungate beach+ baga beach,,,

3.rooms were great,,,clean spacious+ nice washroom

4. food-- nice breakfast + dinner,,,didnot got the chance for the lunch

Cons: only one thing which gave me problem was the Wi-fi...but u can say it was not hotel`s fault,,,the wi fi cable was damaged for my whole stay,,,and its was common problem for so many hotel there for that time being,,,so its a suggestion for the hotel to arrange a backup for the wi- fi

Room Tip: near reception to enjoy buggy service to the exit
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  • Stayed: July 2013, traveled as a couple
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1  Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The O Hotel

Address: S Dando No 114/1, Candolim, Bardez 403515, India
Location: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Romantic Hotel in Candolim
#11 Spa Hotel in Candolim
#12 On the Beach Hotel in Candolim
#13 Luxury Hotel in Candolim
Price Range: $108 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The O Hotel 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
The o Hotel, Goa Hotel Candolim
The O Hotel Goa/Candolim

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