The hotel offers a great location - step out of the gate and on the Candolim Beach.
1) The staff is courteous and the service attitude is fantastic. We stayed for 6 nights and during the entire duration, the service staff was very courteous and prompt. For any request, the staff was there at the door in no more than 3 minutes.
1) The rooms are average and basic things like Tissue box, room slippers were missing upon check-in and had to be requested, which was promptly delivered.
2) The Breakfast was very average and the only saving grace were the live counters, eggs etc. The chefs need to improve on the South Indian dishes. The breakfast area was uncomfortable owing to the flies(may be because of monsoon) season. Thankfully, the management shifted the breakfast to Banquet hall at first floor on two days.
3) The toilets are not equipped with jet showers and with kids, the paper tissues can be inconvenient.
1) The room service is menu is too expensive and discourages the guest to go in for room service. If the hotel genuinely wants to increase the F&B revenue, it is highly recommended they drop the room service menu prices, wherein the guest actually order more instead of opting for cheaper options nearby.
2) The pool is too small and if you intend to spend good time at the pool, the property definitely is not recommended. The walking area around the pool could be better maintained as some of the tiles were actually covered with green algae making it dangerous and slippery to walk.
Overall a great experience staying at this hotel purely because of the excellent service and staff's attitude.
Will come again to stay at this hotel and hope the above concerns are addressed by then. The hotel is family friendly and this aspect is much appreciated.
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- Also Known As:
- The o Hotel, Goa Hotel Candolim
- The O Hotel Goa/Candolim