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“Good quality by Goan standards”
Review of The O Hotel

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The O Hotel
Ranked #22 of 64 Hotels in Candolim
London
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Good quality by Goan standards”
Reviewed January 5, 2012

Stayed here over christmas and new year. The hotel is quite pricey by Goan standards, but coming with that you get the reassurance of a more western quality of hotel. It's no Taj, but it's still of good quality. The rooms are modern style and a good size for two people.

The Hotel is located directly on the beach, access via a well-kept garden/lawn area. The position on the beach is good, it's the quieter end of Candolim (sinquerim Beach) which makes for a much nicer stay. Having said that, it’s an easy walk up the beach to be in the thick of things. The beach is well formed and has plenty of space for relaxing, great for swimming and some good shacks nearby. The pool and pool area doesn't look large, but it's definitely large enough to cool off and even at the height of the season there were always beds free and was possible to find a quiet spot to relax.

Similar can be said about its location on the main road, it's the south end of Candolim so the area is a little quieter but Candomlim isn't a large place and you can pretty much walk to anywhere within 15 minutes or take a Taxi for 100 INR. If you didn't want to walk, there's still plenty of bars/restaurants/shacks/shops within a stones throw of the hotel itself.

Breakfast was reasonable and covered all we really needed and would expect.

We only ate there one night (new years eve forced Gala dinner), the food was okay. Other people we talked to who went HB complained that it was repetitive buffet food. With an amazing amount of brilliant restaurants in the near vicinity where you can eat for a couple of pounds, I seriously wouldn't bother paying the prices in the hotel. The same applies to the bar, went once had a disappointing cocktail which took ages to come and then a very high bill as unlike most the bars/restaurants/shacks they add around 30% taxes; VAT, service taxes and then service charge (this isn't a surprise, it is in the small print that +taxes at the bottom of the menu).

No biggies, but some negatives;

The house keeping are okay but not brilliant. The two weeks we stayed there and none of the surfaces were cleaned down properly (water rings on the units, and toothpaste rings left in the bathroom from electric toothbrushes).

Wasn’t a problem for us, but if you are having 3 people in the room, then they just add a fold up bed into the same size room for 2 people. Where the room is a good size for 2, it’s not so good for 3.

The rooms had very little storage space. No drawers, little hanging space with only 5 hangers, just a few shelves to put everything on.

My biggest complaint would be the design on the hotel. Two parallel buildings with a walk way running in between them (think communal prison block from TV images) with the reception in the middle. This effectively means that at some point during the day, every person in the hotel has to walk past your room to get either to the restaurant at one end, the pool at the other or just exit the hotel – the staff also with their rattily wheeled service trolleys. You also find a lot of people congregate in the middle chatting at all times which is effectively in front of a lot of rooms. Very fortunately for us, our room was well located towards the pool end on the 2nd floor, but even then there’s quite a lot of noise from the corridor that’s create by the two buildings. So my room tip would be to try get 2nd floor rooms away from the centre (room 705-709).

Would I go back … quite probably. It was a good quality hotel that is well positioned just out of the main tourist zone but still with reasonable access to everything.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chunkylover53__x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
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English first
Doha, Qatar
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 3, 2012

Staying here in July with a couple of friends, we were pleased and happy with the quality of the O Hotel. Located right on the beach, the hotel has a good pool and gardens that lead straight out to the beach and the sea. The rooms are spacious and stylish. The hotel design is modern and makes a change to many other hotels in the area. The only problem was the weather and that was our fault not the hotels!!!!

  • Stayed July 2011, traveled with friends
    • Value
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Helpful?
3 Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 30, 2011

Firstly this hotel is definately not a 4 or 5 star as advertised.
We were booked to stay for 7 nights, but only managed 3. Then we had to check out and move to South Goa to get some sleep. The hotel is situated in a busy area and is squashed into a narrow plot between residential buildings.
The hotel is very new. Basic but clean. The bar and restaurant are nicely decorated. The rooms ok but nothing special. The pool is small, heavily chlorinated and has a mixture of plastic and wood sun loungers. You wouldn't want to spend a day there. There is a really nice garden that leads down to lively Candolim Beach.
Most of the staff are really pleasant, just the front desk is not very efficient.
We had lunch at the hotel on our first day which was of good quality.
The design of the hotel is the real problem. It is designed like a prison block like you see on TV. There are 2 buildings running parallel to each other with a narrow courtyard separating them. Both buildings are 2 storeys high with a walkway running the full length of the building giving access to the rooms. The design of the building means that all the noise echos around the entire hotel and there is no sound proofing at all. You can hear every voice, every door close and we could even hear the person in the next room sneeze.
This coupled with dogs barking all night next to the hotel and it being peak family season meant that we didn't get much sleep. We were woken in the night every time someone came home at night. We were then woken each morning at about 7am as families started going for breakfast.
On the 3rd night the Sunburn Festival started very close to the hotel. As is finished at 11pm we weren't too worried about the noise, but the after party was right next to the hotel and went until 4.30am. We then managed some sleep but were woken several times by people coming home and making lots of noise.
There were to be 2 more nights of this so we decided to leave. We were on a package deal with Thomson holidays so we contacted the rep to see if we could move somewhere quieter. While she was pleasant and helpful her manager wasn't and wanted to charge us the full cost of staying in another hotel. She said that nobody else had complained and that the hotel management were refusing to refund any money from our remaining Pre paid stay.
After contacting the UK office of Thomsons and stating that our contract wasn't with the hotel directly, but with Thomsons, who needed to sort out the situation. We finally managed to move hotels and moved to a more peaceful location after paying a reasonable surcharge. This left me thinking that the Thomson resort manager hasn't had any customer service training or was trying to rip us off.

  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
6 Thank Jontymot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_goa, General Manager at The O Hotel, responded to this review, January 4, 2012
The guests were from Thompson and were well advised that Sunburn would happen at candolim. what happens at sunburn and the after parties the hotel has no direct bearing with that.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
Reviewed December 16, 2011

Its an amazing hotel & is exactly on the Condolim Beach. There is an internal connectivity to the beach. Hotel is very neat & very responsive spl the in SPA & food. Rooms & Services are very also well defined as well as quick. It has internal Pool (and a separate pool for kids). Restaurant & Beach side food court is also available.
Amazing place to go with family & have fun there… Water Sport Kisoks are also available near the beach.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank VG12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 12, 2011

average stay..
not very nice experience with food in particular the b/F arrangements
smaller rooms
no great therapists
no gym
mosquitoes and not very good hospitality
not value for money hotel
not a great beach to spend time
lack of cleanliness at beach

  • Stayed November 2011, traveled solo
    • Value
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    • Cleanliness
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Helpful?
2 Thank pcd123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, India
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 6, 2011

The welcome at the reception was the worst and we were not even offered a welcome drink.... No smile on the face of any staff and by the way all unexperienced trainees is what they have hired.... the day we checked in the mini bar was locked so we requested them to give the keys which they did give but the strange part was the mini bar was all empty and despite of requesting them twice it was never re-filled. The next morning starting 9'O clocked we were disturbed every few minutes at least thrice that they need to check what all have we used from the mini bar. Look at these people with absolutely no common sense that what would they check if the mini bar was never refilled. We asked for some normal drinking water and it was smelling bad and it was ground water. We checked out before time because of of such a BAD AND UNCOMFORTABLE experience and by the way while leaving when we were complaining about the problems nobody was willing to take the feedback forget about saying sorry....

THE SERVICE HERE WAS TERRIBLE.............

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank charuratra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbatore, India
1 review
Reviewed December 3, 2011

wow is how how i would rate this property, straight onto candolim beach, not too far away from mthe very hectic night life of goa, that is Baga, the resort has some beautiful rooms with a very tasteful touch of class, hotel staff is very friendly and nothing is tooo difficult for them to do. was on a break for 3 days and enjoyed every bit of my stay in this beautiful propertry. Meenakshi at the front desk has this ever smiling face, Manoj in fodd and beverages, and the chef Pritam, nothing is difficult for him.All in all a great stay and would definetely go back

Room Tip: had booked the courtyard as all other rooms were sold out, the suites rae supposed to have the ocean...
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ninalovestoholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The O Hotel

Property: The O Hotel
Address: S Dando No 114/1, Candolim, Bardez 403515, India
Location: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Romantic Hotel in Candolim
#11 Spa Hotel in Candolim
#12 Luxury Hotel in Candolim
#13 On the Beach Hotel in Candolim
Price Range (Based on Average Rates): $
Hotel Class:5 star — The O Hotel 5*
Number of rooms: 75
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Also Known As:
The o Hotel, Goa Hotel Candolim
The O Hotel Goa/Candolim

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