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“A great improvement”
5 of 5 bubbles Review of Taj Chandigarh

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Taj Chandigarh
Ranked #6 of 98 Hotels in Chandigarh
Certificate of Excellence
Sandefjord, Norway
Level Contributor
212 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“A great improvement”
5 of 5 bubbles Reviewed July 10, 2014

Since the last time I visited there, I went again one more time. The last time I regretted within 15 minutes. However, this time around, I did not regret it. There is new management i believe. I did enjoy my stay and am happy to give a rating that is line with the current status.

  • Stayed March 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Kurtdigital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, August 2, 2014
Dear Guest,

Thank you for taking time and sharing your review at the Tripadvisor.com. It was truly a pleasure to have you stay with us!

We very much appreciate your overall positive feedback from your stay and are glad that the improvements in the standards have been recognized and appreciated.

We endeavour to deliver the highest standards of service to all our guests at all times.

Your patronage to Taj Chandigarh is truly valuable and we will look forward to welcoming you back at Taj Chandigarh soon.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,182 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (164)
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English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 8, 2014

We had organized a ring ceremony function of around 300 guests on 5th July 2014 (Saturday). (Gaurav and Vernika). Our experience at the Hotel was really very bad.

Firstly, the food was pathetic. Breads were either burnt or un-baked. We have many samples with us. The quality of food was such that even dogs would not eat it. Low food quality was shown to all Taj employees and to other guests in the Hotel. Everyone admitted on the poor quality of food.

Secondly, the waiter service was terrible. There was no one serving. Mr. Kewal (Incharge) confirmed that waiters and cooks are not Taj employees and are brought on daily wages. I am not aware that whether daily wagers are allowed in Taj Hotel or not. The other Incharge Mr. Yuvraj was very rude in serving and asked us to "Get Lost". We have the photographs of all the daily wagers

Thirdly, Mr. Snehal Arora charged everything in advance. And on complaining about the service and quality of food, he refused to entertain us and clearly said that he had received full payment and asked us to go to hell.

Fourthly, the behavior of all the incharge and responsible people over there were non-cooperative. They were simple saying, you can do what ever you can. Mr. Amrinder, Mr. Kewal, Mr. Yuvraj. They even refused us to take our complaint, nor they gave the number and email of GM, neither had they called some senior and responsible person. The staff was shouting and screaming at us. And the security incharge was even threatening us with dire consequences.

I would request everyone to never ever take services of Taj Chandigarh. Because after taking all payment in advance they will never treat you properly.

Thanks & Regards
Satish Garg
Mobile: 09878254146
Email: atulchd@gmail.com

  • Stayed July 2014, traveled with friends
    • Value
    • Service
Helpful?
3 Thank Atul1146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, August 2, 2014
Dear Guest,

Thank you for posting your feedback at the Tripadvisor.com.
It was a pleasure meeting up with you. Once again I wish to personally apologize for your disappointing experience at Taj Chandigarh.
We truly value our guests and invite you to continue sharing your valuable feedback about the hotel and our services for our improvement. Please feel free to contact me directly on tcgm.chandigarh@tajhotels.com, my team and I look forward to continuing being of service to you as a valued guest.

Your patronage to Taj Chandigarh is truly valuable and we will look forward to welcoming you back at Taj Chandigarh soon.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 27, 2014 via mobile

Stayed for one night. It was a typical Taj experience with very helpful staff and great service.

Breakfast spread was great, as expected.

Overall good experience but didn't find anything extraordinary.

Stayed May 2014, traveled with family
Helpful?
2 Thank askullu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, June 30, 2014
Dear Guest,

Thank you for taking time and sharing your review at the Tripadvisor.com. It was truly a pleasure to have you stay with us!

We very much appreciate your overall positive feedback from your stay and are glad that the service standards and the breakfast spread was much appreciated by you.

We endeavour to deliver the highest standards of service to all our guests at all times.

Your patronage to Taj Chandigarh is truly valuable and we will look forward to welcoming you back at Taj Chandigarh and promise you a ‘wow’ experience.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, India
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 25, 2014

Stayed from 24/06/2014 to 26/06/2014 (2 nights). As always, Taj keeps the same standard always. Check-in was very punctual. Rooms were very neat and tidy. Every things were in order. Breakfast is excellent. Staff very co-operative and attentive. In total this is an excellent property, worth staying.
Narayanan

Room Tip: Really a good place to stay.
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amborummal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, June 30, 2014
Dear Guest,

Thank you for reviewing your stay at the Taj Chandigarh and especially for the generous sentiments that you have expressed.

Many thanks for appreciating the rooms and the check in experience. It pleases me enormously to know that the good services delivered by my capable team contributed towards your overall positive experience. It is also particularly good to know that the dining experience was up to your expectations.

I trust that the Taj Chandigarh charm will attract you soon and it will be our pleasure to delight you yet again.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 20, 2014

It is best five star hotel in my city chandigarh. But it was very costly . Many of stars like honey singh and amir khan, katrina are stay in jw. And see all of them in jw .it is very safe ,Clean, good facilities but very costly and not everyone afford to it.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gagu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, June 25, 2014
Dear Guest,

Thank you for posting your feedback at the Tripadvisor.com. It was truly a pleasure to have you stay with us!

We truly value our guests and invite you to continue sharing your valuable feedback about the hotel and our services for our improvement. Please feel free to contact me directly on tcgm.chandigarh@tajhotels.com, my team and I look forward to continuing being of service to you as a valued guest.

Your patronage to Taj Chandigarh is truly valuable and we will look forward to welcoming you back at Taj Chandigarh soon.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 20, 2014

We stayed at this property in 2012 Summers. So I am a bit too late in putting my reviews here.

We stayed at this hotel for 02 nights. The location of this hotel is superb, just next to the main shopping sector of Chandigarh i.e. Sector-17.

Rooms were a bit small considering TAJ but were well appointed and clean. Breakfast was great.

They have great deals for stay over the weekend. So it you are travelling for leisure then plan to stay over the weekend to get the benefits.

We had a nice stay at this hotel. Would definitely recommend this hotel to everyone.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prakhar J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, June 25, 2014
Dear Guest,

Thank you for taking time and sharing your review at the Tripadvisor.com. It was truly a pleasure to have you stay with us!

Many thanks for appreciating the cleanliness of the rooms the breakfast experience and the location of the property. Taj Chandigarh is in the heart of Chandigarh’s premium business district and shopping plaza Sector 17.

We truly appreciate your recommendations. I trust that the Taj Chandigarh charm will attract you soon and it will be our pleasure to delight you yet again.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new delhi
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed June 17, 2014

When u step into a Taj property, your expectation is set to a certain level with a give and take of, lets be generous, 15%. Chandigarh Taj is a howler! From the poor quality of linen to just sub standard rooms, its a disappointment in every aspect.

I can go on, but its not worth it. But yes, I need to mention that never have I experienced such a disappointing buffet! In terms of the quality of food, service and just the overall feel and ambiance.

Room Tip: Choose a good room, in another hotel
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kunal_Joshii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTaj, General Manager at Taj Chandigarh, responded to this review, June 19, 2014
Dear Guest,

Thank you for taking time and sharing your review at the Tripadvisor.com.

I can assure you that contrary to the impression you have gained from your experience, we are dedicated to always delivering the warm hospitality and good service to all our guests. Unfortunately, on this occasion our service did not reflect the optimum standards that we continually endeavour to achieve.

I have made a note of the issues mentioned by you with regards to the room, the linen and the buffet dining experience. The matter has been taken up with the concerned departmental heads for immediate rectification. Let me assure you that we continue to be committed to providing the quality Taj hospitality experience to you and all our guests.

My team and I sincerely hope that you will grant us another opportunity in the future to extend our true and warm hospitality to you. Please be assured that we will take all special care on your next visit.

Look forward to having you stay with us soon.

Yours sincerely,
Surinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj Chandigarh

Property: Taj Chandigarh
Address: Block No.9 | Sector 17 A, Chandigarh 160017, India
Phone Number:
Location: India > Chandigarh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Chandigarh
#5 Spa Hotel in Chandigarh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Chandigarh 5*
Number of rooms: 149
Official Description (provided by the hotel):
Chandigarh, the capital of the states of the Punjab and Haryana set at the foothills of the majestic Himalayas, was planned by the French architect Le Corbusier after India’s independence. The young-at-heart, fast-growing and progressive city is striking for its urban planning, impressive buildings with brise-soleil facades, well-organized sectors and broad tree-lined avenuesTaj Chandigarh celebrates the dynamic spirit of Chandigarh in its sophisticated architecture and interiors. The newly built hotel, located in Sector 17, the city’s prime business and shopping area, is a comfortable 30-minutes drive from the airport and a 15-minutes drive from the railway station. Taj Chandigarh is the city’s finest hotel and is well suited to both business and leisure travellers to Chandigarh ... more   less 
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Also Known As:
Taj Chandigarh Hotel Chandigarh
Taj Hotel Chandigarh
Chandigarh Taj Hotel

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