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“VERY GOOD LOCATION POOR SERVICE”
Review of Shivalik View

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Shivalik View
Ranked #18 of 100 Hotels in Chandigarh
Reviewed December 12, 2013

I stayed for one night on 6th December 2013, reached at about 9: 15 p.m, through Shatabdi , Room was of very good size but interior not done for atleast 5 years, Buffet dinner was pathetic in their BAZM restaurant, Absolutely Cold food, No one bothered to even ask, why a person is sitting in the restaurant. Hope not stayed there. Otherwise location of the property is excellent in the Heart of City of Chandigarh.

Stayed: December 2013, traveled on business
Thank Sandeep699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded December 18, 2013

Dear Mr. Sandeep,
This is with reference to your feedback about the services of our Hotel on TripAdvisor.

It has always been our endeavor to provide flawless comforts and efficient service to our valuable guests like you. Despite our best efforts some time due to human error we are let down.The casual attitude of our restaurant staff is indeed unfortunate.The concerned officials have been pulled up to be more careful in future.We take this opportunity to assure you that necessary corrective actions are being taken to ensure such incidents do not reoccur.
We look forward to welcome you again in the near future and assure you of our best care and attention.
Thanking you,
For Hotel Shivalikview,
Umesh Mani Dikshit
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (325)
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175 - 181 of 325 reviews

Reviewed December 8, 2013

Stayed at Shivalikview hotel recently . Very central and a very good lay out. It is a very spacious hotel with large rooms and good decor. Very green and comfortable. Excellent cuisine. Centrally located next to the largest and the most visited market in Chandigarh. Friendly and accomodating staff. Good ambience.

Room Tip: All rooms are good as they are the same size. One side they face the garden, which are better, the o...
  • Stayed: December 2013, traveled on business
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Thank Travelmate1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded December 18, 2013

Dear Madam,

Thank you for sparing your valuable time to share your feedback on TripAdvisor.

It gives us an immense pleasure & satisfaction to see that our guests enjoy their stay with us. It is always our endeavor to provide personalized services to all our guests. Your compliments have been shared with the entire team who were delighted specially F& B Production to note that their efforts were so well recognized.
Thank you again for staying with us . It will be our distinct privilege to serve you in the future.
Kindest Regards,
For Hotel Shivalikview,
Umesh Mani Dikshit
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

I arrived post the usual check-in time but the room was not ready. The hotel was busy with a local wedding group which could have caused the delay. There was a luggage screening machine at the entrance but no one to operate it. The lady at the entrance told me it doesn't matter and screening is not required. How can safety be compromised like this? I believe the public areas have been renovated but I was utterly disappointed when I reached my room. It was in a dilapidated condition. Rooms need to be scraped completely and done again. Basic cleanliness and hygiene was compromised. The washroom had used toiletries of the guest who had stayed before me. Linen looked worn out and needs urgent replacement. It doesn't give you a clean and fresh feeling. Floors have tiles which need major scrubbing grout removing.

Food was below average. Breakfast in the coffee shop looks unappealing. It was like a cheap banquet affair. I could figure out that they had a low paying group in-house and hence the breakfast variety and quality was compromised.

I will never stay in this hotel nor recommend this hotel to anyone. I had to change my hotel. There are much better options in the city at similar prices.

Room Tip: I would day AVOID the hotel.
  • Stayed: November 2013, traveled on business
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1  Thank Gypsymonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded December 18, 2013

Dear Sir,
it is with deep sense of regret that we learn t about the discomfort you were put to during your recent stay with us.
In fact it is our endeavor to provide flawless comforts and efficient services to our valuable guests like you. despite our best efforts some times due to technical/human error we are let down . However let us assure you that we shall not spare any effort to bring improvement consistently to provide best services in all respect to our valued guests.You would be delighted to know that steps towards your suggestions are on the anvil and hopefully we shall be able to provide you the best of facilities during your next visit.
we are looking forward your repeated visit in our Hotel and to extend our gracious hospitality.
Warm regards,
Umesh Mani Dikshit,
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

Nice stay with helpful staff.. Nice to have beakfast and dinner included with room cost - with good selection of food. Laundry service very good and quick. Taxi service helpful. Easy to get auto or bicycle rickshaw on the street outside the hotel. Good security - I felt safe. Having to pay for internet was not good and even when paid for it didn't always work. Having free internet for all guests would be so much better and simplier for all. Otherwise, very nice stay

  • Stayed: November 2013, traveled on business
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Thank YPAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded December 18, 2013

Dear Sir,
Thank you for sparing your valuable time to share your feedback on TripAdvisor.

It gives us an immense pleasure & satisfaction to see that our guests enjoy their stay with us. It is always our endeavor to provide personalized services to all our guests. Your compliments have been shared with the entire team who were delighted to note that their efforts were so well recognized. Your suggestion to introduce complimentary Wi-FI usage to the resident guests has been brought to the notice of the Management for a favorable consideration.
Thank you again for staying with us . It will be our distinct privilege to serve you in the future.
Kindest Regards,
For Hotel Shivalikview,
Umesh Mani Dikshit
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

This is the one of the very few hotels in my experience which offers complimentary buffet dinner! The rooms are really huge and comfortable. The buffet breakfast spread has good variety for indian palate. The service is courteous and the location is central! What more can anyone ask? The pricing is good but the only thing I have to comment is that this is a very old building and age is catching up with it.

  • Stayed: October 2013, traveled on business
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Thank drdvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded October 20, 2013

Dear Sir,
We are extremely delighted to know that you had a pleasant experience with us, during your recent trip to our "City Beautiful". At Hotel Shivalikview every guest is "Guest of Hon our".
We appreciate your all praise of our guest rooms and courteous staff. Your suggestion regarding the our Hotel's building old look has been brought to the notice of Executive Engg. , who would be taking appropriate action accordingly.
we once again express our gratitude for the review and would love to serve you again on your next visit to our " City Beautiful".
Warm regards,
Umesh Mani Dixit
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

The location is central near to sector 17. Hotel is neat and clean with swimming pool, Gym and all usual stuff. Price includes Breakfast and Dinner which is quite unusual and beneficial to the travellers. Breakfast is awesome with freshly baked croissant, muffins, fruits, northern India specialities, southern India items etc. Coffee is just superb. French fries/potato chips/wedges better than home. Food does not cause stomach upset because of hygiene standards. Room service very quick - 5 minutes. Bell boy attends in 5 minutes, rather less than that. Hotel has more capacity but apparently was not full. They need to have aggressive marketing like Pvt. companies. It should be full with such good facilities. Extra bed is costly and they do not insist that you have extra bed for your child. LCD TV and cable TV works fine. Airconditioning is just perfect and controls work here which sometime do not work in other hotels. Bathroom hygienic with clean towels. However the wardrobe was dusty which could be kept clean easily. Internet is charged at Rs. 112 per hour and Rs. 350 unlimited for day with 5 MBPS faster than MTNL. It could be free which everybody would appreciate and feel happy. Travellers can buy datacard instead. I used 1 hour internet to charge my datacard and saved further money.Soft drink 500 ml bottle is free/complimentary.......this is appreciable. Tea/coffee is available in room with electric kettle. The staff in Bazm restaurant where complimentary B/F and dinner is served, has very courteous/pleasant staff. They serve on the table also in the buffet system which is sometimes resisted in other restaurants. They do not bother/expect the tip in this regard. The walk outside the hotel on both the sides front and back is really refreshing.

Room Tip: Choose room in higher floor on the backside facing the green forest area. Do not take extra bed. Ask...
  • Stayed: October 2013, traveled with family
    • Value
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Thank sg103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded October 17, 2013

Dear Sir,
This is with reference to your comments about the services of our Hotel during your recent stay with us. We are glad to note that you had a very comfortable and memorable stay with us.
We are indeed thankful to you for your encouraging review of our property and kind words of appreciation. We have shared your sentiments to the every member of our team which they have found very generous and very motivating.
Thank you so very much once again for recommending/appreciating us on this public platform.
We are looking forward your repeated visit to our Hotel and to extend our gracious hospitality.
warm regards,
For Hotel Shivalikview,
Umesh Mani Dikshit
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

I stayed with family on 18th & 19th Sep 2013

Hotel is very centrally located in Sector 17. Good and helpful staff. Being a Govt owned hotel, i was surprised to see courteous and hospitable staff. Nice Rooms. Good Punjabi food. Naan reorders were delivered to table at lightning speed. Would like to stay again!

Room Tip: Excellent for Business & Family Stay
  • Stayed: September 2013, traveled with family
    • Value
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Thank Chandraweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shivalikview17, Guest Relations Manager at Shivalik View, responded to this reviewResponded September 26, 2013

Dear Sir,
This is with reference to your comments about the services of our Hotel during your recent stay with us. while thanking you profusely for your continued patronage, We are glad to note that you had a very comfortable and memorable stay with us.
We indeed thankful to you for your encouraging review of our property and kind words of appreciation. We have shared your sentiments to the every member of our team which they have found very generous and very motivating.
Thank you so very much once again for recommending/appreciating us on this public platform.
We are looking forward your repeated visit to our Hotel and to extend our gracious hospitality.
warm regards,
For Hotel Shivalikview,
Umesh Mani Dikshit
Guest Relation Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shivalik View

Address: Sector 17-E, Chandigarh 160017, India
Location: India > Chandigarh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 100 Hotels in Chandigarh
Price Range: $59 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shivalik View 3*
Number of rooms: 108
Official Description (provided by the hotel):
Hotel Shivalikview, Chandigarh is the best location for both business and leisure guests desiring a relaxed,elegant location in the heart of the Chandigarh. A contemporary business Hotel complementing the modern life style of the ' City Beautiful"; being 8 KM from the Railway station, 12KM from the Airport and with an easy access to the Shopping center and ISBT, the Hotel offers a warm welcome, pleasant ambiance and an excellent range of superb Restaurants, guests facilities and services backed by great hospitality. ... more   less 
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Also Known As:
Shivalik View Hotel Chandigarh
Shivalik View Chandigarh

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