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“A good hotel”
Review of The TOY Hotel

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The TOY Hotel
Ranked #7 of 100 Hotels in Chandigarh
Certificate of Excellence
New Delhi, India
Level 5 Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A good hotel”
Reviewed July 17, 2014

The hotel is located at a very strategic location in Sector 34 of Chandigarh near roundabout of 33-34-21-20. The rooms are very nicely designed with different layouts. The food is good and the morning buffet breakfast is also very good, The house keeping service is much below the desired level and needs lot of improvement. The same has also been advised to the hotel management during my last three visits. Although the management took action but still it is required to be improved further.The staff is very courteous and helpful.

Room Tip: Corner rooms are large
See more room tips
  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Anil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 19, 2014
Dear Patron,

Thank you for staying at The TOY Hotel and for your wonderful review.

While it is a pleasure to read that you enjoyed our accommodations, food and staff services along with the centralized location of the hotel, we are concerned to read your feedback on the housekeeping.

Please be assured that we have taken your notes very constructively and will put them to use in getting rid of grey areas.

We sincerely hope to welcome you back very soon.

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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610 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
1 review
Reviewed July 16, 2014

I was there for two nights and it was excellent. Mr Dinesh was kind enough to bump my booking ahead by a couple of days and his team was really good at their hospitality.
The room, designer suite, was clean and very comfortable. And yes the view could be better if the window was bigger. Still a nice experience.
Will definitely stay there an my way through

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VGVix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 18, 2014
Dear Patron,

Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services.

At The TOY Hotel, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to see you again very soon!

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
Reviewed July 15, 2014

I had been staying in TOY HOTEL when ever I go to Chandigarh. Its an amazing hotel which is easily accessible. The best part of the hotel is that it's very thoughtfully designed and maintained. Its always felt that as if I am staying at home. Perfect food, Perfect staff. Food is awesome. Mr. Dinesh who's the GM here is a very nice person I have ever seen in any hotel. I am a bigtime TRAVELOR and you can ask any thing from Dinesh he will definitely get it done. I think he and his staff are the biggest assets of the hotel. I also like the way HOTEL is done. The colors, the pattern, the rooms everything.

All in all amazing place to stay.

For me HOTEL TOY is really close to my HEART.

  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank NVK2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 15, 2014
Dear Patron,

Thank you so much for your continuous support and such a rewardeous appreciation. We are glad that we again exceeded your expectations.

We are truly grateful for the wonderful things you have said about the hotel, team and services. We always try our best to make every guest staying with us feel being at home.

Thank you once again and we look forward to many more such opportunities to serve you.

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 14, 2014

We booked it for our corporate event. The services provided were very good at competitive prices. Food was excellent & staff was cooperative providing personal attention to all guests. The DJ needs improvement though.

  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank DGG101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 15, 2014
Dear Patron,

Thank you so much for sparing your valuable time and reviewing us!

The Maple hall can accommodate up to 200 guests and it is known to host prestigious social functions such as the function you attended. Unique feature is the lounge bar which is attached to the hall.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our valued guests.

Please accept my sincere apologies for the DJ quality. Needful has been done and I assure you won’t come across such issues again.

We look forward many more such opportunities to serve you.

Thanking you, I remain,

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
thailand
1 review
Reviewed July 12, 2014

We stayed here for 3 days, all staff members are coprative and very good in hospitality, mr Gurdeep Singh help us very well. We will come again in this beautiful the toy hotel, good keep it up.
The food here are awesome...all staff are too good ...cleaness is well kept ... i really love this place and would like everyone to come here and see by they own how awesome it is ... here everything is prefect and i would be so thankful to all the staff here for be so kind .. love this place .. excellent :)))

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sutheeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 13, 2014
Dear Patron,

Thank you for your fabulous review. We are delighted that you enjoyed your stay and we could keep up with your expectations. Our staff takes immense pride in caring for our guests each and every day and I know how gratifying it will be for them to hear your wonderful comments recognizing their efforts and service delivery.

Thank you for recommending us and we look forward to see you very soon!

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 11, 2014

I stayed in this hotel for one night...

Rooms are little cramped..
Lighting system is quite bizzare..it took me a while to close all lights
Rooms looks good but lacks finishing..paint is peeled off...wooden cracks are quite visible
Buffet break fast is good with lots of variety
Menu rates are exorbitant.. ..does not justify the rates..better to walk 500 meters and some food..

  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank sanjayranbir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 12, 2014
Dear Patron,

Thank you for staying at The TOY Hotel and for valuable feedback.

While it is a pleasure to read that you enjoyed the buffet breakfast, I am concerned to read your comments on the room flaws and menu prices.

Please be assured that we have taken your notes very constructively and will put them to eliminate all such grey areas immediately. Please accept our sincere apologies for the unpleasant experience.

I have taken the liberty to reach out to you via separate email and hope to speak with you in person to know more about the highlighted issues.

Thank you for patronage and we look forward to the opportunity to welcome you back very soon!

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kangra
2 reviews
Reviewed July 7, 2014

Located in centre of chandigarh..its very easy to reach any main attractions of chandigarh.. Room were quite spacious and clean and the staff is very friendly and helpful .. Buffet Breakfast was also good specially white pasta.. Overall very good experience..

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bharat1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review, July 7, 2014
Dear Patron,

Thank you for staying at The TOY Hotel, Chandigarh!

It is certainly a great pleasure to read your wonderful review of the hotel and kind compliments on our location and overall product quality.

We look forward to the opportunity of welcoming you again in the near future.

Thank you once again!

Yours Sincerely,

Dinesh Sehji
+91 9988651878
gm@thetoyhotel.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The TOY Hotel

Property: The TOY Hotel
Address: Sco 165 - 167 | Near Sham Fashion Mall, Chandigarh 160022, India
Location: India > Chandigarh
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 100 Hotels in Chandigarh
Price Range (Based on Average Rates): $
Hotel Class:4 star — The TOY Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The TOY - a fashion hotel - offers a stunning design, full four-star services and upscale amenities for the most discerning guests. Designed and oriented towards the fashion conscious, it sets a tone for the bold and beautiful. Located in Sector 34, the hotel is a short cab ride away from the primary business centers, shopping plazas, theaters, and tourist spots of the City Beautiful. The hotel charms guests with public and private spaces complete with modern touches and upgraded amenities to fit every guest's desire. Our hospitality team escorts guests into the main lobby, embellished by contemporary artwork and eye-catching photography, thereby providing an insight into cosmopolitan fashion styles. Our front desk is uniquely designed with triangular patterns evoking the memories of "light table" of yesterday's traditional photography houses. Furthermore, fabrics, furnishings, lights and the color palette leave a soothing yet enlivening impact on the senses. ... more   less 
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