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“Excellent Hotel”

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JW Marriott Hotel Chandigarh
Ranked #2 of 98 Hotels in Chandigarh
Certificate of Excellence
Basel, Switzerland
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Excellent Hotel”
Reviewed May 1, 2014

This is by far the best Hotel in Chandigarh. The rooms are huge and very comfortable. The staff is friendly and helpful. I loved their breakfast buffet which had a good variety. I think for the price it is worth it if you want to stay at the best place.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kamalpreet16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,143 reviews from our community

Traveler rating
    740
    288
    62
    27
    26
See reviews for
339
143
36
433
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Any
English first
Audlem, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 30, 2014 via mobile

As soon as you arrive at this hotel you are warmly greeted by door staff. All staff from then on in are extremely courteous, helpful and pleasant. The restaurants are great. The swimming pool area is a very calm space and has a great view. The cake shop in the ground floor has great fresh bread and pastries.Well worth a visit!

Stayed April 2014, traveled with family
Helpful?
Thank Bensmum143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
2 reviews
Reviewed April 22, 2014

The Receiving at the Entrance was Excellent, the front desk was with warm welcome.

The staff is coordial and friendly. However, the check-in was little dealyed.

The House Keeping staff is very good and explained all services and facilities.

Rooms are very lagrge and spacious when compared to other star hotels.

Nive view through large glass panes and even terrace garden on 2nd Floor.

The Bed and Linen is clean and neat with floRose Flowers in the Room.

Gym and Swimming Pool were on the top Floors and Instructor was available.

We had dinner in the Italian Restaurant and the Chef is from Italy and speaks
very good English and came to our table and explained the dishes.

The service boys are very nice and and quick in serving Italian Breads and starters.

The main course was real delicios but to wait for quite some time.

The Breakfast was very tastty and many items and not seen earlier with so many
varieties of cut fruits, juices, nuts, breads, bakery, beagles, cakes, south Indian,
North Indian breakfast like idly, dosa, parathas, omets, beverages etc.

The Chek out was very fast within no time when compared to chekin took long time.

The overall stay was very good and Excellent Ambiance and Awesome Services.

Room Tip: Ask for a Front View Rooms facing the Junction
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajucsir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
259 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed April 11, 2014

By far the best hotel in Chandigarh. No complaints. No hesitations. And no stress. Stayed here twice on our tour of Punjab with a family of 10.

An absolute top class hotel with an excellent cadre of staff and managers. This hotel deserves a 6 star rating for the service you get from the staff right from the concierge staff and bell boys to the chef's and restaurant waiters to the managers.

The club lounge staff were very friendly, attentive and always looking to make sure we were comfortable and happy with the level of service.

You can't buy this level of service. You cannot train staff to be this good, anywhere in the world. It has to be natural and has to come from the individual to want to be better than other hotel staff in other hotels.

And thus far, no hotel I have stayed in, anywhere in the world comes close to the level JW Marriot Chandigarh offers.

Fantastic stay. Great, clean rooms. Simple swimming pool. Great massage at the SPA and super breakfast for the 4-5 days we stayed at the hotel.

I will be back and cannot thank the staff at the hotel for making my first trip to the Punjab a memorable one.

Thank you!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diving-Addiction00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

Swimming pool was not ready to use,was not clean. Also very small,good for childrens only.
Lobby is very small, more then two people can't walk together, feels like we r in a train.
Room service is very very slow. No smoking room either go on terrace or ground floor outside the building.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bhawna143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeepakManocha, General Manager at JW Marriott Hotel Chandigarh, responded to this review, April 3, 2014
Dear Bhawna,

Thank you for taking the time to share your feedback on Trip Advisor about the Hotel its services and facilities, I apologize that your recent stay was not satisfactory.

We undertake scheduled and timely mantainence of Hotel facilities and non availability of the pool was part of this process taken at the time when pool utilisation is not there due to weather condition ; as a practice this information is also put across on the Hotel website informing all the guests in advance; we understand that non availability of pool area has affected your opinion of Hotel stay.

Bhawna, the size of Hotel pool and Lobby is designed well in proportion to Hotel building and we appreciate you letting us know your feedback.

I have also made a note of your feedback on speed of room service and have been unable to get an answer from within the Hotel on what are the possible reasons for this dissatisfaction; may I request if you could spare a few moments and share your experience in detail. I do understand that this may take some more of your time however we would like to have an opportunity to understand where we could improve ourselves and prepare ourselves better for your next visit.

Bhawna, everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

I look forward to hearing from you.

Sincerely

Deepak Manocha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 1, 2014

Wonderful property (new one in fact) and up to the standard of its brand. Big & well appointed rooms with all modern amenities. Smooth check-in (it was group check in though) & check out. Overall an excellent experience. Though regret it was a short stay.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avinashtrivedi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeepakManocha, General Manager at JW Marriott Hotel Chandigarh, responded to this review, April 4, 2014
Dear Avinash,

Thank you for taking the time to share your feedback on Trip Advisor about your recent stay at the JW Marriott Hotel Chandigarh.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Best Regards

Deepak Manocha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 30, 2014

Stayed for 2 nights - excellent room, good sleep quality. Well located in the heart of Chandigarh. Also had dinner 2 nights in the Coffee Shop - food seemed to be very good. You pay top dollar but basically it offers the standards you would expect from a JW Mariott. The only gripe I have is that i ordered cookies to have with morning tea and they seemed to charge for it - most hotels I have stayed in provide it complimentary .

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abhjit_Bhatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Chandigarh

Property: JW Marriott Hotel Chandigarh
Address: Plot no: 6, Sector 35-B, Dakshin Marg, Chandigarh 160035, India
Phone Number:
Location: India > Chandigarh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 98 Hotels in Chandigarh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Chandigarh 5*
Number of rooms: 164
Official Description (provided by the hotel):
Conceptualized around the five elements of nature, JW Marriott Hotel Chandigarh is the epitome of magnificence. Our hotel is centrally located to the airport and the railway station, in addition to the Business District Sector 17 and the Information Technology Park. In keeping with tradition, the culinary experience at the JW Marriott Chandigarh is an extravagance of flavours and finest delicacies. The food is authentic, true to the local culture and crafted to suit the refined palate. JW Marriott Chandigarh is the perfect mix of business and pleasure. ... more   less 
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