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“Great customer service”

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The Park Visakhapatnam
Ranked #8 of 73 Hotels in Visakhapatnam
Certificate of Excellence
Reviewed April 3, 2014

This is a rare genuine review of the Park.

This hotel isn't perfet but it's very good, and the commitment to customer service is excellent.

The communal areas are lovely, both indoors and out, although the outside furniture could be cleaner. The crows are a nuisance but need to be cleaned up after. The pool needs to be cleaned more too, preferably before/after hours. There is no drinks/food service offered to guest in the outside areas during the day.
The staff in the (very expensive) Spa need to give customers what they advertise and communicate with them better.

Breakfast is good (great coffee), and the meal we had in one of the restaurants was good too. The food and beer is prohibitively expensive though - if it had been cheaper the hotel would have made much more money out of us as the set up in the evening, with the peace and quiet and the lighting, is wonderful.

The rooms are very tired and are in need of a major overhaul. The bathrooms in particular are very grubby, and the soft furnishings (the sofa and rug in particular) in the room were dirty and need to be thrown away.

The staff here, though, are excellent. Every effort is made to accomodate the needs of guests, sometimes beyond what one might be entitled to reasonably expect.
I hope the owners of the Park know what a great team they have here.

Thanks for a great stay.

Tip: Please turn that awful corporate muzak off in the reception and dining room.

  • Stayed: March 2014, traveled as a couple
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Thank YonyYamathon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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598 - 604 of 931 reviews

Reviewed April 3, 2014

The location is the best for the beach lovers. Staff are very polite. Delicious food. Spa is best. Very convenient to visit city. I definitely recommend it for travellers and tourists visit Visakhapatnam.

  • Stayed: October 2013, traveled on business
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Thank raja m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2014

We had dinner at The Park Visakhapatnam. The service at the restaurant is good. I forgot to collect my credit card at the restaurant after dinner. When I went back to collect the credit card, the receptionist made a PENCIL IMPRINT OF MY CREDITCARD even after verifying my identity.. When I objected, the receptionist erased credit card info. Instead, he retained a copy of my driver's license. The receptionist is not properly trained to handle hotel guest's sensitive financial/personal information. I am deeply disappointed the way the receptionist handled the issue.

Stayed: March 2014, traveled with family
3  Thank Prakash_U2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

Overall I would say my experience with Park Vishakapatnam, Beach Road was very good. The food and ambiance was excellent. The SPA was very good. The staffs were very polite and helpful. The only thing I would mention is the Service which includes both Restaurants and Hotel was bit slow. They could do better in this part.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Cleartrip
Thank Subhrangshu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014

We'll it is nice place. Good location bang on the sea. Good clean rooms. Friendly staff. Maintained decently. But not in the same league as the park in kolkata or chennai... The food is very very ordinary. The rooms that don't have a sea view can have fabulous views of roofs. The gym is a tad cramped.
On the whole a nice place though for a relaxed weekend... Just don't peg your hopes high... And ask for the sea view rooms... And don't eat the dessert... ;-)

Room Tip: Ask for a sea view room
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  • Stayed: March 2014, traveled on business
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1  Thank Anandpar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2014

We like to come back again and again to this beautiful sea-view hotel in Vizag surrounded by a fabulous garden. This was our 3rd time in Park Hotel. Special thanks to the Housekeeping manager, we really think the service was good at this hotel, staff was friendly, and food and cleanliness were good too. Our 14-year old son enjoyed the pool - and pizzas on the pool bar. Though the interiors in the rooms are a little bit worn-out, the rooms are coasy. We are looking forward to our next visit in India and Vizag in this particular hotel.

Room Tip: Take a room from 4th floor, the view is best from there!
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  • Stayed: February 2014, traveled with family
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Thank Irmeli K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

Every-time i visit this hotel it brings a Smile on my face. A top notch quality and location. From infrastructure, service quality, food, View, everything to be appreciated.I have been on official as well as personnel visits and for all moods the stay was very nice and hospitality was amazing.
With attached beach it give a premium feeling at affordable pricing for a 5 star property.
Try to stay on Sea view room its amazing.
I can say this property is best in the Vizag.

Room Tip: Sea view on upper floor.
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  • Stayed: October 2013, traveled with family
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Thank VikashTripurari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Park Visakhapatnam

Address: Beach Road, Visakhapatnam 530 023, India
Location: India > Andhra Pradesh > Visakhapatnam District > Visakhapatnam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Visakhapatnam
#2 On the Beach Hotel in Visakhapatnam
#3 Spa Hotel in Visakhapatnam
#3 Luxury Hotel in Visakhapatnam
#5 Family Hotel in Visakhapatnam
#6 Business Hotel in Visakhapatnam
Price Range: $76 - $746 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Visakhapatnam 4.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Park Visakhapatnam is an urban beach resort overlooking the Bay of Bengal. The surrounding scenic beauty is a treat to the senses and creates a very tranquil atmosphere ideal for unwinding after a hard day’s work. The resort has a private beach area and beautifully manicured gardens with tiled pavilions. One may be forgiven to think that this resort is primarily for the leisure tourist however this is not the case, in fact quite the opposite - majority of the hotel’s guests come on work-related activities. The hotel is conveniently located and offers swift access to the city’s local railway and airport facilities (15 and 30 mins away respectively by car). The dining experience that you get here offers an unparalleled experience enhanced by the backdrop of orange sunsets and the glittering calmness of the sea. Bamboo Bay in its refurbished avatar reflects the rich ethnic heritage of East Indian tribal culture in a uniquely chic way. While Vista offers a highly appetizing spread ranging from Pan-Indian to authentic Italian gourmet food. ... more   less 
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Also Known As:
The Park Visakhapatnam Hotel Visakhapatnam
Park Hotel Visakhapatnam
The Park Hotel Visakhapatnam

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