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“Excellent Location with average service”

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Novotel Vishakhapatnam Varun Beach
Ranked #4 of 71 Hotels in Visakhapatnam
Certificate of Excellence
Hyderabad, India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent Location with average service”
Reviewed January 23, 2013

My wife and I stayed at Novotel Varun Beach hotel and we found that super ocean view rooms were excellent. However, there were a few services that fell short of our expectations:

1. The WiFi was very costly. Why do they need to rent WiFi is beyond my understanding. It should be free or have nominal charges.
2. The lift allows you to go upper levels only with room key. Me and my wife were given just one key (because they were short of keys) and we both could not go down to reception or outside if needed.
3. The house keeping did not change our bathroom and kitchen supplies in the next morning (while they did for my friends).

For a 5-start class hotel I will not expect the above inconveniences.

Room Tip: Look for super ocean view room. You will not regret it.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank occassional_yatri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Guest,

Thank you very much for sparing your valuable time for giving us feedback. At the very outset I would like to apologize for the inconvenience caused to you during your stay. I have noted your points of concern, please be assured that the issues you've raised have been addressed to the concerned department team members to avoid any recurrence of a similar experience in the future. Your willingness to share your recent experience is genuinely appreciated.

It is our constant endeavor to exceed guest expectation but seem to have fallen short of it this time I request you to take this as an isolated incident, rest assured; we shall ensure no such recurrences of this in future.

We would ensure that these gaps and lapses as experienced by you are strengthened and adequate measures taken to be consistent.

We look forward to having you again with us and assure you of the best of our attention at all times.

Kind regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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991 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (316)
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English first
Visakhapatnam, India
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 23, 2013

I stayed at Novotel for a night. It was at a extremely great location with great scenery. It can get expensive for someone who is just coming for solely business purpose as you end up not spending time at the hotel. I would still recommend everyone to give it a look.

Stayed August 2012, traveled with family
Helpful?
Thank nilesh416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Guest,

Thank you for choosing Novotel Visakhapatnam Varun Beach as your preferred accommodation during your recent visit. We appreciate for sparing your valuable time for giving us feedback on the hotel and appreciating the service provided to you.

It is our constant endeavor to exceed guest expectation. I would like to bring to your attention that we are continuously upgrading our product to ensure a high standard for travelers like yourself and your feedback is important to ensure that.

Once again I would like to thank you for constructive feedback and we look forward to having you again with us and assure you of the best of our attention at all times

Warm regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
99 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed January 20, 2013

stayed during the 3rd week of Jan 2013. room 631 with beautiful view of the beach.though the reception wasn't that impressive, this hotel is packed with all the facilities to be a star.room was excellent in all means. fresh and clean. buffet lunch at the restaurant The Square was excellent.

Room Tip: ask for beach facing room.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samsonanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Sir,

Thank you for choosing Novotel Visakhapatnam Varun Beach as your preferred accommodation during your recent visit. We appreciate for sparing your valuable time for giving us feedback on the hotel and appreciating the service provided to you.

It is our constant endeavor to exceed guest expectation. I would like to bring to your attention that we are continuously upgrading our product to ensure a high standard for travelers like yourself and your feedback is important to ensure that.

We are delighted to hear that you were happy with the hotel and its surroundings. Once again, thank you for your kind observations and review recommendations. We look forward to the pleasure of welcoming and serving you soon at Novotel Visakhapatnam Varun Beach.


Warm regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
137 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed January 20, 2013

I visit this hotel regularly and last visit was on 4th Dec 2012. Well appointed rooms ( all beach facing), excellent and courteous service with sumtuous cusine is what makes it an excellent property. The coffee shop, restaurant overlooking swimming pool on beach front are a treat to eye for enjoying beach from A/C comforts without facing seashore humidity and heat. The jogging track on the top floor is quite an innovation and gives excellent view of sunrise and sunset. The bar (just next to track ) at terrace makes it perfect. A must for holidayers. This certainly is one of the most beautifully located beach side properties in India.

Room Tip: East wing rooms gives beach view from door as well. Insist on east wing rooms
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YogeshSriva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Sir,

Thank you very much for your thoughtful and a detailed review. It is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. It further encourages our Zeal to give our best.

We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way for the team to continue to deliver a high level of service to our guests

It is our constant endeavor to exceed guest expectation. I would like to bring to your attention that we are continuously upgrading our product to ensure a high standard for travelers like yourself and your feedback is important to ensure that.

We look forward to welcoming you soon at Novotel Visakhapatnam Varun Beach!

Warm Regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad,India
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 19, 2013

I have visited this hotel on my marriage anniversary on 2nd Dec'12.overall it was a great experience.we checked in around 1 pm there.the room service was excellenct and very prompt.we went with our 1 year old son and room service was very responsive in addressing all our baby care needs.so great experience in afternoon.the only not so great part was dinner.there was some punjabi buffet organized that night and food was great,but the service was not so great.we were almost chasing waiters to serve us.and finally we gave up and served on our own ( which was not expected in hotel of this kind).
the best part was morning beach view in the room ,trust me thats amazing which washs off everything else we have in our mind.so overall very good experience

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pram_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Sir,

Thank you for choosing Novotel Visakhapatnam Varun Beach as your preferred accommodation during your recent visit. We appreciate for sparing your valuable time for giving us feedback on the hotel and appreciating the service provided to you. However, please accept our apologies for the service delay.

It is our constant endeavor to exceed guest expectation. I would like to bring to your attention that we are continuously upgrading our product to ensure a high standard for travelers like yourself and your feedback is important to ensure that.

Once again I would like to thank you for constructive feedback and we look forward to having you again with us and assure you of the best of our attention at all times

Warm Regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 18, 2013

I stayed in Novotel Vizag for a night in December 2012. The hotel was in its full finery for the Christmas season and was beautifully decorated. The staff was courteous. The Dinner Buffet at the Coffee shop was excellent and the same can be said for the breakfast in the morning. The Gymnasium had a very beautiful view of the Sea and working out was fun. The steam facility was also good. The only minus point was the price. The Novotel rooms are priced much higher than the Taj Gateway across the street.

Room Tip: All the rooms are Sea facing. Thats the beauty of this hotel.
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Puneetarora71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Sir,

Thank you very much for sparing your valuable time for giving us feedback on the hotel and appreciating the service provided to you.

Your words of appreciation shall go a long way for the team to continue to deliver a high level of service to our guests. It is our constant endeavor to exceed guest expectation. I would like to bring to your attention that we are continuously upgrading our product to ensure a high standard for travelers like yourself and your feedback is important to ensure that.

We look forward to the opportunity of welcoming you back on your next visit to Novotel Visakhapatnam Varun Beach.

Warm Regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 18, 2013

I ,along with my son stayed on 24.10 & 25.10.2012 at Novotel ,Vishakhapatanam Varun Beach booked by my friend recommending the best Hotel to stay in Vizag which I found true to his experience..Great ambiance & fantastic view of Sea. Room and Restaurant was very charming. Must stay whenever visit at Vizag.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 050559pawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed_Shoeb, General Manager at Novotel Vishakhapatnam Varun Beach, responded to this review, February 1, 2013
Dear Sir,

Thank you for choosing Novotel for your recent stay in Visakhapatnam. We have read your comments about the hotel and we greatly appreciate that you took time to express your views.
We are pleased to know that you liked our food & services and your stay was very comfortable.

It is our constant endeavor to exceed guest expectation. I would like to bring to your attention that we are continuously upgrading our product to ensure a high standard for travelers like yourself and your feedback is important to ensure that.

We look forward to welcoming you soon at Novotel Visakhapatnam Varun Beach.

Warm Regards,

Mohammed Shoeb
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Vishakhapatnam Varun Beach

Property: Novotel Vishakhapatnam Varun Beach
Address: Beach Road, Visakhapatnam 530003, India
Location: India > Andhra Pradesh > Visakhapatnam District > Visakhapatnam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 71 Hotels in Visakhapatnam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Vishakhapatnam Varun Beach 5*
Number of rooms: 224
Official Description (provided by the hotel):
Placed right on the beach stands a model of architectural brilliance and an epitome of hospitality, Novotel Visakhapatnam Varun Beach, the first and only 5-star deluxe hotel of the city and the entire state of Andhra Pradesh. With major accolades of the hospitality world added to its name like the "Best New Hotel of the Year 2011", "Best Hotel Design in Project Stage -PAN India 2011", "Best Business Hotel in Visakhapatnam" etc., Novotel Visakhapatnam Varun Beach is the golden pendant on the diamond necklace, i.E., The VUDA marine drive. Be it a wedding/conference/exhibition, our banquet halls spread over 56000 sft, are crafted beautifully to give you the best of facilities and ambience. NVVB holds the credential of having the largest pillar-less banquet hall by any hotel in the state, called the V-Convention, which can accommodate up to 1250 guests. The whole banquet area of the hotel can be adjusted into 12 banquet halls, each to its own speciality. The Gen-Next Eureka room with customized modular furniture for power meetings has become the most sought after meeting venue in and around the city. With a dedicated entry to these banquets, they are spaced out to hold gatherings as much as 4000 there by making them one of, in the entire state. Our dining solutions have left our guests drooling from day one. The signature Square restaurant is an all Day Dining/Contemporary Interactive Buffet restaurant. Over-looking the Land-scaped pool gardens and the Bay of Bengal, the Square has the largest buffet spread in the city. Cantilevered design, live stations and cooking counters, and elegant wine display will make you want to come back for more. Zaffran, the Specialty Indian restaurant set by the pool and landscaped lawns overlooking the ocean, prides itself on serving the best and most authentic Indian food in the city. The restaurant also includes 2 private dining rooms each accommodating 10 guests. The roof-top Infinity bar and kitchen placed 150ft above the sea level serves delicious multi-cuisine food. A panoramic aerial-like view of the Bay of Bengal is its USP apart from the scrumptious delicacies. The in-house guests are lodged in a vast abode of 225 rooms, all with a breathtaking sea-facing view. Superior Rooms and Premier Rooms are at your service for short leisure and business trips. Our Extended Stay Rooms have been home for many people including leading MNC personnel. The Executive Suites will pad you with all the comforts you can think of and for those who want nothing less than king-size, make the Presidential Suite your dwelling. We also hold the unique asset of an accessible room for differently-enabled people which is customized beautifully to help them feel at home. All our guests, be it in-house or otherwise, have an access to a variety of fitness and leisure options. The State-of-the-art 24 hours fitness centre, In Balance also offers access to a unique landscaped terrace jogging track and 24 hours outdoor infinity pool which are also the first in the state. The Dew, beauty salon and spa offers the most relaxing and rejuvenating solution in the city. The happening parties of the town are hosted at our Vue Bar and Infinity Lounge, which are known to be home for all the party animals of the city. Altogether, the hotel is reputed in delivering the fantastic 5-star deluxe experience time and again and is not to be missed. ... more   less 
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