Vizag is a beautiful place. Four Points is a superb brand. i had stayed in their Jaipur property and was a lavish experience.
Vizag four point's location is average. Food is amazing but a bit pricey from Vizag standards. Amenities is standard and in line with what can be expected from any 5 star.
But Vizag four points is an experience of great customer service. From checkin to stay to check out and even post check out- its just amazing.
A small, but a significant example. I was travelling from Vizag to Hyderabad. Forgot my laptop at Vizag security. On reaching Hyderabad I realised my mistake. I made around q20 calls. Nobody helped. No one in hyderabad airport or vizag airport or any customer service. Then I saw one business card. It belonged to Mr Pavan manikonda who is Executive assistant manager at Four Points, Vizag. Just for trying, I gave him a call. He immediately got into action. After around 15 minutes i got a call from him to help me with a phone number. That phone number was the most helpful phone number. I am writing this review using my laptop!!
- Room Service