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“close but no cigar ..(make that no booze)”

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Four Points by Sheraton Visakhapatnam
Ranked #2 of 71 Hotels in Visakhapatnam
Certificate of Excellence
Chennai
Level 4 Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“close but no cigar ..(make that no booze)”
Reviewed November 21, 2011

Whenever i visit vizag on business i get myself booked at the Gateway by Taj. This time since the Gateway was overbooked i was put up at the Four points. The building especially the facade the atrium is very impressive, the staff are friendly, the rooms are good, the breakfast has a decent variety. The bathroom could have done with some more cleaning, i could spot stains on the walls that was totally unexpected. Also they have only one restaurant .But the biggest shocker was the fact that they do not serve alcohol. I had planned to invite a customer for a meeting at the hotel little realising they dont serve liquor.Had to make the change in the last minute. Apparently they have the license to serve alcohol only for the weekends and not on weekdays. For such a big brand that was quite unexpected.

Stayed October 2011, traveled on business
Helpful?
Thank sak015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, November 23, 2011
Dear Guest,

Thank you for checking in with Four Points by Sheraton Visakhapatnam and your feedback. Your kind comment about our staff and amenities is well received by the team. We have taken note of the concerns highlighted by you and will ensure they are effectively addressed. Let us take this opportunity to inform you that we now serve liquor throughout the week.

As a new property, we have one operational restaurant while another two are in the pipeline so your next visit may be all the more enjoyable.

We look forward to welcoming you again and offering you the best of hospitality at all times.

Warm Regards,
Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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536 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
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English first
Chennai, India
Level 6 Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed October 29, 2011

I stayed in this hotel as part of my business trip. The hotel was booked for me by company. The hotel is brand new, just few months old. So everything inside is brand new and superb.Check in was super quick, so was the welcome everywhere. I just loved the service and friendliness of staff. There's only one restaurant currently, located on ground floor which serves good food and breakfast. One thing you may not like is the location, while most of other good properties are sea facing this one is inside the city, 10 mins from beach. The view from my room was nice though.There's one apartment coming up which I think is too close to this hotel. Otherwise the hotel meets sheraton standard.
Pros - New hotel, excellent service and food, super clean
Cons- Not on the beach, no free wifi (m not sure)
I suggest this to business travelleres for whom sea view is not an important critera.

Room Tip: Ask for corner rooms which has better view of city.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tango333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, October 31, 2011
Dear Guest,

Thank you for your recent stay at Four Points by Sheraton Visakhapatnam.

We are delighted to learn that you had a pleasant experience at the hotel and it is inspiring to note your positive opinion of our services. We constantly endeavor to provide our guests with the best of both leisure and business amenities.

Our hotel is easily accessible from the business and entertainment hubs of Visakhaptnam. With a range of Simple Pleasures, we also offer complimentary Wi Fi in the public spaces of our hotel premises. We look forward to hosting you again at Four Points by Sheraton Visakhapatnam and rendering you the best of our service.

Warm Regards,
Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 27, 2011

Snazzy design, bang in the middle of the town. While the other properties are a bit dated in design, this one is an attempt towards contemporary hotel design. A tall atrium with generous use of glass makes the property very different from the other hotels in town.
A fairly well laid out restaurant on the lobby level. Clean and well maintained pool.
The need of the hour however is better training for the staff to handle the guests while the teething problems occur owing to it being a new property. Something that the management needs to keep a close eye on to ensure that guests come back again and again.

Room Tip: Being a city hotel, do not expect sea view. You do get clean and clear views of the city though espe...
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  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RSV2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, September 29, 2011
Dear Guest,

Greetings from Four Points by Sheraton, Visakhapatnam!

Thank you for choosing to stay at our hotel and sharing your feedback on this public forum.
It is heartening to note that you had a pleasant stay experience with us. Your generous comments, in particular with regards to the hotel’s design, are very much appreciated.
We have noted your suggestions and assure you that they will be incorporated in our continuous effort to better our services.

Once again, thank you for your patronage. We look forward to hosting you again in the near future.

Warm Regards,
Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 9, 2011

New hotel so they still have some kinks to work out like liquor license. We were able to order a drink in our room but there is not bar yet and you can't order alcohol in the restaurant except on Fri-Sun at the moment. Very comfortable beds and rooms are great. You do have to pay for internet access but that's standard at higher class hotels these days. Swimming pool looks OK as well but didn't try it. Overall for business travelers it's very good.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Deco66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, July 27, 2011
Dear Guest,

First of all thank you for staying at Four Points by Sheraton, Vizag and for sharing your comments here on Tripadvisor. Feedback from our guests helps us in our endeavor to maintain impeccable standards of service delivery.
It is a pleasure to note that you had a pleasant stay with us and that you found our rooms and beds to your satisfaction. We understand the importance of a good night’s sleep and for this reason our beds have been exclusively designed to offer superior comfort. We are also glad to know that you found the hotel well suited to your business needs. We are fully prepared for holding meetings and social events with 550 square meters of total space which includes conference rooms, banqueting facilities and a fully equipped business centre.
With regards to the liquor licensing issue you raised, we are working on this and assure you that our bar facilities will be up and running very shortly.
Once again, thank you for your patronage. It would be an honor to welcome you back to our hotel in the near future.

Warm regards,
Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 13, 2011

the hotel started in march during the time i stayed around 15 to 18th march 2011. there were many nagging issues as in with any start up... however the hotel seemed to be nicely located in the heart of the city and the food was just about ok. i hope it gets better with time and shall surely stay once more to know how they have shaped up.

  • Stayed March 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rmehta27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, June 27, 2011
Dear Mr. Devi Prasad,

Thank you for staying at Four Points by Sheraton, Vizag and taking time out to fill out the Comment for our property.

Your feedback is an essential tool for us to maintain and enhance our services.

I regret that we could not exceed your expectation. If you can elaborate on any specific feedback we can work upon so that we have this taken care of on your next visit.

We are continuously working towards enhansing our facillity and services and I am sure we will live upto your expectation.

Warm regards,

Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed May 31, 2011

Very good location. New hotel. Ambience was good. Service is very good. Good hospitable employees. Facilities in the room were top notch. Nicen swimming pool. Lavish spread of food in the buffet both break fast, lunch and dinner. The hotel has what a business traveler would want like internet, conference hall etc.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srid53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, June 27, 2011
Dear Guest,

Thank you for staying at Four Points by Sheraton Vizag and taking time out to fill out the comment review for our property.

Your feedback is an essential tool for us to maintain and enhance our services.

I am delighted to note that you had a comfortable and enjoyable stay with us. Receiving such encouraging feedback is always a pleasure and testifies the sincerity and hard work of our team members.

Thank you very much indeed for your comments and I look forward to personally welcoming you back to our hotel in the near future.

In the meantime, please do not hesitate to get in touch with me should you need any further assistance

Warm regards,

Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
Reviewed May 17, 2011

We had been to the hotel to have a look at the property and have a meal. We checked out the rooms and they were on regular sheraton standards. Cleanliness was nice. It had that new hotel charm. But the view if not that great, there is a Hospital right in front of the building which is not one of the views i would like to have atleast. Food was not that great specially the continental options. rest 2 of my colleagues as had similar feedback.
Hotel is a decent business class hotel but i would prefer to stay at Green Park with much lower rates and pretty similar standards.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MorganCol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatanjaliS, General Manager at Four Points by Sheraton Visakhapatnam, responded to this review, June 27, 2011
Dear Guest,

Thank you for staying at Four Points by Sheraton Vizag and taking time out to fill out the online comment review form for our property.

Your feedback is an essential tool for us to maintain and enhance our services.

I am delighted to note that you had a comfortable and enjoyable stay with us. Receiving such encouraging feedback is always a pleasure and testifies the sincerity and hard work of our team members.

Thank you very much indeed for your comments and I look forward to personally welcoming you back to our hotel in the near future.

In the meantime, please do not hesitate to get in touch with me for a competetive rate requirements you have for your future stays

Warm regards,

Patanjali Sharma
General Manager
Four Points by Sheraton Vizag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Visakhapatnam

Property: Four Points by Sheraton Visakhapatnam
Address: 10-28-3, Uplands, Waltair Main Road, Visakhapatnam 530 003, India
Location: India > Andhra Pradesh > Visakhapatnam District > Visakhapatnam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 71 Hotels in Visakhapatnam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Four Points by Sheraton Visakhapatnam 4.5*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the refreshed and rejuvenated Four Points by Sheraton Visakhapatnam. We're centrally located on the posh Waltair Road in the midst of the shopping and business districts. RK Beach, Visakhapatnam's pride, is only a short walk away. The hotel is a 25 minute drive from Visakhapatnam Airport. With 550 square metres of meeting space, we're fully prepared for your special event or conference. Our all new eatery serves a choice of local and International dishes, carefully presented in a warm and welcoming ambience. We have taken care to look after the simple pleasures that matter to you most. We are here to uncomplicate your stay! ... more   less 
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