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“Stars are not always right (like a 2 star hotel - great breakfast though)”
Review of Ellaa Hotel

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Ellaa Hotel
Ranked #35 of 316 Hotels in Hyderabad
Certificate of Excellence
Palo Alto
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Stars are not always right (like a 2 star hotel - great breakfast though)”
Reviewed November 6, 2008

Traveled to Hyderabad for a conference and my travel agent booked this hotel. Thinking about the location (IT city) and star value (4 star) I agreed upon this. But it was not-at-all up-to-the-mark. Reception was not as professional as I was expecting. Room was not at all of 4-star standard. Service no... everything I can imagine was not at all of 4-star standard except the breakfast. I loved this... different menus all days. Including Indian variety dishes, there were plenty of continental, European and American food. Just because of breakfast I tend to give it my 2 stars.

  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Sanket G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllaaHotels, General Manager at Ellaa Hotel, responded to this review, August 2, 2013
Dear Guest,

At the outset I would like to thank you for your feedback on your stay at Ellaa Hotels.

We are happy to know that you liked our breakfast menu and spread!

Customer feedback has always been an integral part of our learning curve, understanding and catering to the needs of the esteemed guests. On this occasion an acceptable standard has clearly not been met, and we have not succeeded in meeting your expectations.

To restore your faith back in the hotel, I would request you to let me know your next visit and I will personally look after your stay arrangements as we do have bigger and biggest room in the city with the best of facilities possible!

Thank you for your valuable time and consideration. Should you require any assistance, please feel free to contact me at your convenience to ashish@ellaahotels.com


Regards
Ashish
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ellaa Hotel

Property: Ellaa Hotel
Address: Hill Ridge Springs H 2-55/H/H | Gachibowli, Hyderabad 500032, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 316 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Ellaa Hotel 4.5*
Number of rooms: 117
Official Description (provided by the hotel):
Ellaa Hotel is located in Hyderabad IT centre GACHIBOWLI, HITECH CITY, Financial business district and is well connected to Hyderabad International Convention Centre (HICC) and World class exhibition centre (HITEX). The hotel is 30 minutes drive from The Rajiv Gandhi International Airport. It has been designed to provide a comfortable and business-friendly environment for the business traveller. Key features are spacious rooms, Suits, Hi-speed internet, Wi-Fi enabled rooms, international restaurants namely Italia and Alchemy, Multicusine restaurant Indus, Speciality Restaurant-Kebab Pavilion, Rocks Bar, and 24 hours gym facilities. ... more   less 
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