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“Comfortable stay out of the concrete jungle”
Review of Ellaa Hotel

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Ellaa Hotel
Ranked #39 of 330 Hotels in Hyderabad
Certificate of Excellence
Reviewed November 30, 2011

The Hotel has a unique and quiet location at Gachibowli. The building is modern and spacious. the entrance is typically higher standard and there is professionally run front desk. The rooms are OK, the catering is putting good effort to meet European expectations. The kebab-pavillion, swimming pool, gim and nirva Spa make it a pleasant stay.

  • Stayed: April 2011, traveled solo
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Thank dries L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satya S, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded January 23, 2012

Dear Guest,

We are most appreciative of the time you have taken to share your experience at our hotel on this platform.

Ellaa Hotels has as it's primary mission of delivering service that is personalized and tailored to each guest's needs; and that is what we all staff here are committed to deliver. We are extremely happy to hear that you were delighted with your experience at our hotel during your stay with us.


Thank you once again for sharing your experiences with us. We appreciate that there being numerous accommodation choices in Hyderabad, you chose Ellaa Hotels.

If we can ever be of assistance to you, please don't hesitate to contact us.
We look forward to welcoming you again at our hotel.

Thank you.

Sincerely,

Public Relations Manager
Ellaa Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 - 422 of 459 reviews

Reviewed November 25, 2011

Stayed for 3 days and had the following terrible experiences
1. Shower doesnt work and even after multiple complaints they were trying to convience that they have fixed and finally changed my room.

2. Saw this experience where they gave a new occupant a room which was already occupied and the person was zapped and was questioning the reception.

3. Gave my friend the room which was not cleaned with cigrate butts and beer bottles in room and he had to change the room.

4. To other friend gave the same room with Cigrate smell and when questioned saying we will put room freshner

  • Stayed: November 2011, traveled on business
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2  Thank Ulhas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllaaHotels, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded September 1, 2012

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

Pursuant to your feedback, we have had a detailed meeting with the concerned departments, who also joins me in this apology. The management of the hotel has taken serious cognizance of this matter and is extremely regretful about it. I wish to assure you that we are taking corrective steps to ensure the quality of services are at best.

Your feedback is valuable to us and helps us in our endeavor of constant improvement. Your patronage to our group is of great value, and we look forward to being able to welcome you back to Ellaa Hotels.

Warm regards,
Ashish

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2011

I stayed at the Ellaa when I had gone to Hyderabad for an interview at the ISB. A stone's throw away from the ISB, it makes for an ideal place to stay for students' families and visitng faculties alike.

The best part about the hotel are its staff. Extremely courteous and warm. Not to mention the brilliant rooms, a host of restaurant options

  • Stayed: October 2011, traveled solo
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1  Thank Danshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CstSvcMgr, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded November 27, 2011

November 28, 2011
Dear Guest,

We are most appreciative of the time you have taken to share your experience at our hotel on this platform.

Ellaa Hotels has as it's primary mission of delivering service that is personalized and tailored to each guest's needs; and that is what we all staff here are committed to deliver. We are extremely happy to hear that you were delighted with your experience at our hotel during your stay with us.


Thank you once again for sharing your experiences with us. We appreciate that there being numerous accommodation choices in Hyderabad, you chose Ellaa Hotels.

If we can ever be of assistance to you, please don't hesitate to contact us.
We look forward to welcoming you again at our hotel.

Thank you.

Sincerely,

Public Relations Manager
Ellaa Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2011

I have stayed at Ella in Gachibowli three times in the last one year (durations were 3 days, 5 days and 8 days).

The place and ambiance is wonderful. The rooms are good, the gym is well equipped and the locality nearby is great for a walk in the mornings. The place is really peaceful

The staff is friendly and polite.

However, the speed of service can do with a lot of improvement. This is the case with the luggage transfer to/ from the room, the room service and the speed of service at the main restaurant (the one that serves the complimentary breakfast).

An order on room service took 40 minutes to deliver (with 3 follow-up calls). Coffee at the breakfast does not arrive, unless you chase them. Luggage does not come to the room for 30 mins (and they insist on carrying the luggage, they just wont allow you to carry it yourself).

If you are in a hurry, dont depend on their speed.

Another issue is that you dont get auto-rikshaws easily in the locality.

Room Tip: Suites are pretty good. You often get free upgrade to suites, because they dont have many of the sta...
See more room tips
  • Stayed: July 2011, traveled on business
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Thank ShredniVashtar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CstSvcMgr, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded November 27, 2011

November 28, 2011
Dear Guest,

We are most appreciative of the time you have taken to share your experience at our hotel on this platform.

Ellaa Hotels has as it's primary mission of delivering service that is personalized and tailored to each guest's needs; and that is what we all staff here are committed to deliver. We are extremely happy to hear that you were delighted with your experience at our hotel during your stay with us.


Thank you once again for sharing your experiences with us. We appreciate that there being numerous accommodation choices in Hyderabad, you chose Ellaa Hotels.

If we can ever be of assistance to you, please don't hesitate to contact us.
We look forward to welcoming you again at our hotel.

Thank you.

Sincerely,

Public Relations Manager
Ellaa Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2011

I was in the Ellaa hotel for 4 weeks and my stay was superb, I have Coeliacs disease, can't eat wheat, and the hotel did everything they could to help. They got gluten free flour, made bread for me and always ensured that I had everything that I wanted. I am going back in a few weeks and this will be where I want to stay.

Room Tip: Fifth floor suites
See more room tips
  • Stayed: September 2011, traveled on business
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1  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CstSvcMgr, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded November 27, 2011

November 28, 2011
Dear Guest,

We are most appreciative of the time you have taken to share your experience at our hotel on this platform.

Ellaa Hotels has as it's primary mission of delivering service that is personalized and tailored to each guest's needs; and that is what we all staff here are committed to deliver. We are extremely happy to hear that you were delighted with your experience at our hotel during your stay with us.


Thank you once again for sharing your experiences with us. We appreciate that there being numerous accommodation choices in Hyderabad, you chose Ellaa Hotels.

If we can ever be of assistance to you, please don't hesitate to contact us.
We look forward to welcoming you again at our hotel.

Thank you.

Sincerely,

Public Relations Manager
Ellaa Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2011

I stayed for a night at the Ella Suites hotel in Hyderabad- GachiBowli during June 2011. i was bowled over by this place and will stay here every time i need to visit any company in Gachibowli area- where all of Hyderabad's IT organisations are situated. I was given a suite as the normal room option was not available and i was amazed at the opulent setting the hotel suite was made of-- excellent woodwork/ great furniture/ kitchen options and every other settings were just wonderful. I came in quite late but the hotel was courteous and arranged for my dinner at the room. Breakfast was excellent and the sheer variety was fantastic. I found the price reasonable for what the hotel offered - excellent stay/ dinner options, courteous staff, great location which made travel to the IT companies a mere 5-10 min drive- All in all an excellent option for anyone visiting Hyderabad and with business in Gachibowli area.

  • Stayed: June 2011, traveled on business
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1  Thank PNACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CstSvcMgr, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded September 26, 2011

Dear Guest,

We are most appreciative of the time you have taken to share your experience at our hotel on this platform.

Ellaa Hotels has as it's primary mission of delivering service that is personalized and tailored to each guest's needs; and that is what we all staff here are committed to deliver. We are extremely happy to hear that you were delighted with your experience at our hotel during your stay with us.


Thank you once again for sharing your experiences with us. We appreciate that there being numerous accommodation choices in Hyderabad, you chose Ellaa Hotels.

If we can ever be of assistance to you, please don't hesitate to contact us.
We look forward to welcoming you again at our hotel.

Thank you.

Sincerely,

Public Relations Manager
Ellaa Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2011

I stayed there for a night on a business trip. I was really impressed with the helpful staff. As this was my first trip to Hyderabad , staff really guided me.
The room was clean and has all the facilities.
Only negative point was there was no free wi fi in the room.

  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
1  Thank deepak_k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CstSvcMgr, Public Relations Manager at Ellaa Hotel, responded to this reviewResponded September 20, 2011

Dear Mr.Deepak, greetings from Ellaa Hotels..!

We are most appreciative of the time you have taken to share your experiences on this platform.

Ellaa Hotels has as it's primary mission of delivering service that is personalized and tailored to each guest's needs; and that is what we all staff here are committed to deliver. We are extremely happy to hear that you were delighted with your experience at our hotel during your stay with us.

On a separate note, with regards to the wi-fi, we do offer complimentary wired LAN connection in the rooms. The wi-fi connection is currently complimentary only in the business center. However, we shall take your feedback seriously and consider having it free in the rooms as well.

Thank you once again for sharing your experiences with us.

If we can ever be of assistance to you, please don't hesitate to contact us.
We look forward to welcoming you again at our hotel.

Thank you.

Sincerely,

Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ellaa Hotel

Address: Hill Ridge Springs H 2-55/H/H | Gachibowli, Hyderabad 500032, India
Location: India > Telangana > Hyderabad District > Hyderabad > Hi-tech City/Gachibowli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 330 Hotels in Hyderabad
Price Range: $62 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ellaa Hotel 4.5*
Number of rooms: 117
Official Description (provided by the hotel):
Ellaa Hotel is located in Hyderabad IT centre GACHIBOWLI, HITECH CITY, Financial business district and is well connected to Hyderabad International Convention Centre (HICC) and World class exhibition centre (HITEX). The hotel is 30 minutes drive from The Rajiv Gandhi International Airport. It has been designed to provide a comfortable and business-friendly environment for the business traveller. Key features are spacious rooms, Suits, Hi-speed internet, Wi-Fi enabled rooms, international restaurants namely Italia and Alchemy, Multicusine restaurant Indus, Speciality Restaurant-Kebab Pavilion, Rocks Bar, and 24 hours gym facilities. ... more   less 
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