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“Pathetic ...first 10 minutes”

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Hyatt Hyderabad Gachibowli
Ranked #27 of 307 Hotels in Hyderabad
Certificate of Excellence
Gurgaon
Level Contributor
92 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Pathetic ...first 10 minutes”
Reviewed June 20, 2013

being a extensive traveller i have learnt lot of tolerance ...however Just checked in at Hyatt -----trust me ...no where close to hyatt standard ....i felt as if i have come to a unwanted place..no one to be seen ...2 people in lobby ..including staff.....poor staff at reception ..pathetic quality of service ....had to repeat 4 times to fetch my gold passport number and still the staff could not get me ....

walking to the.rooms ....a big hotel but very foul smell in the corridor ..passed by an open electricity room with all crap lying ......rooms ..trust me...even park plaza rooms are better ...a small room with TV tucked in over coffee counter ...room size would be 10*10 max or may be 12*12 ....thinking if i am on a ghost adventure trip ...dirt on the bed side ....

never stay here .....no where nothing near by ....don't know how this hotel is even appearing in corporate lists as business hotel ..lazy but strongly feel to post pics ...is someone in Hyatt listening or they have consciously chosen to play dirt low in indian market

Room Tip: Never stay here !!
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JesyHitesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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English first
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 18, 2013 via mobile

I stayed here for 10 nights and could not fault service. Meals were good. As the hotel is some way out of the city centre I tended to eat dinner at the hotel. The menu - although excellent in variety for a few nights - was running out of options for me by the end of my stay. Maybe alternating menus would be an idea. Lobby bar had jazz piano man on every evening so again, would have been nice to have some other flavours of music including local stuff some nights. I'm just nit-picking though - it's an excellent hotel with wonderful staff who truly bring the place to life!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HDumpty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Washington
Level Contributor
471 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed June 5, 2013

The hotel is very close to the financial district and walking distance from many high tech companies like CA, Microsoft, Wipro, etc. Very convenient and also very short distance to the airport with minimal traffic. Hotel is in excellent condition with excellent housekeeping and friendly staff. Overall, the current rates are less than $100 per night combined with a fully equipped gym and a very low cost restaurant compared to other hotels. The only downside is the beds are VERY hard and stiff which may not be comfortable for some people.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrPKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 24, 2013

Good well done rooms with nice pleasant balconies for evening.
Nice gym and multi-cuisine breakfast restaurant (Collage). Chettinad food in Deore restaurant was over the top spicy.
House-keeping service could be better and they need to restock empty lotion bottles or soaps without having to call housekeeping.

Room Tip: Get a room with balcony if you want to hang out on warm nights
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  • Stayed May 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A4TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 16, 2013

I got to stay in the new Hyatt in Hyderabad and loved it. Not just European style, but uber cool contemporary European style in the heart of India. Wow what a surprise I was expecting a nice hotel and even a new hotel, but I was not expected everything to be nice. The complete package.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hedelman4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 13, 2013

Nice facility and very courteous staff. The rooms are well maintained. Breakfast buffet is pretty good. Only negative is its location. It is in one corner of the city and there is nothing exceot some offices around it.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yschouhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 17, 2013

I stepped out of my car and entered the Hyatt for the 5th day that week. "Good evening, Mr Agrawal" said the front porter dressed in impeccable blacks, and rushed to take my handbag. As I entered the lobby, a sweet aroma hit me and I immediately felt myself beginning to unwind.

This was my standard experience entering the Hyatt for 6 days in March 2013, at the time when I was traveling to Hyderabad alone for a business trip. If I was given one word to describe my experience, then it would have to be 'soothing'. There is an element of calm in everything about this place - spaces are roomy but not ostentatious; the sprawling pools and gardens keep you close to nature at all times; the soft blues in the air fill you with joy; the wafting aroma pleases the mind. On top, this place has the full Ananda-experience (yes, the one from Himalayas!) spa, one of the best I've seen at any luxury hotel. Last but not the least, the team at this Hyatt is one of the warmest - they know your name, they know your preferences and they go the extra mile for your experience. (Read chef showing up at your room with the creme' brulee', after a delay in kitchen caused you to miss the dessert course at the restaurant!) Needless to say - pool, restaurants, rooms are all great.

Now the bad, and here I'm really splitting hair-ends. Location can be a downside if you have work in the main city (it could easily take about 1 hour in the peak hour), the spa doesn't have both male/female masseurs at all times of the day and the housekeeping can sometimes 'forget' things.

Miles better than the Taj and Marriott in Hyderabad. Stay here and you'd love it!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vaibhav A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Hyderabad Gachibowli

Property: Hyatt Hyderabad Gachibowli
Address: 2 I T Park Road No | Plot 7, IT Park, Nanakramguda Gachibowli, Hyderabad 500019, India (Formerly Ista Hyderabad)
Phone Number:
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Hyderabad
#12 Business Hotel in Hyderabad
#17 Spa Hotel in Hyderabad
#24 Luxury Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hyatt Hyderabad Gachibowli 4.5*
Number of rooms: 166
Official Description (provided by the hotel):
Located in the new financial hub in Gachibowli and in close proximity to Microsoft and the Indian School of Business -- the heart of the new business district in Hyderabad, this luxury hotel is the ideal business destination, 20 minutes from the airport. ... more   less 
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Also Known As:
Ista Hyderabad Hotel Hyderabad
Ista Hotel Hyderabad
Hyderabad Ista Hotel

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