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“Big Disappointment and Dirty”

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The Golkonda Resorts & Spa
Ranked #43 of 306 Hotels in Hyderabad
Certificate of Excellence
Africa
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Big Disappointment and Dirty”
1 of 5 bubbles Reviewed October 12, 2009

Having visited in January 09, and being very disappointed, I gave the resort another chance to see if they had taken any note of my comments last time. They had not. This is a hotel primarily targeted at middle-class locals and business seminars. The irony is that the location is good, the air quality is a relief from Hyderabad city, and the grounds and rooms are good, with excellent potential. The resort is let down simply by poor, uninterested management. The bar and restaurant are not clean. The staff, although helpful, are wearing very stained and dirty clothes, and there is no excuse for this. Most had clearly not been washed for a week or so. The one restaurant is a like a small cafeteria, and the table cloths likewise, are stained and not changed even close to daily. The food aspect of this resort is fairly disgusting. The gymn has shredded treadmill belts and dangerous weights equipment. WiFi was not working for the entire duration, and nobody was remotely interested. We checked out early. Such a tragedy, as the location and rooms coulkd make this resort excellent, but management is uninterested in the international visitor market. Really, it is not a rewarding experience.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BritRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Javea, Spain
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed September 3, 2009

This is the sister hotel to the Hotel Golkonda. We stayed at the city hotel for a few days and as we need to stay in Hyderabad longer, we chose to move to the Resort and Spa. We expected the Resort and Spa would be of a similar standard to the excellent city hotel.

What a disappointment. The staff are friendly but very slow and the service is terrible. The cleanliness of both the hotel and the staff is excruciatingly poor. Staff nearly always had stained dirty clothing. The hotel was run down and badly managed.

Very disappointing. If you want to stay in Hyderabad, go to the Hotel Golkonda - superb service, great food, nice accommodation.

  • Stayed January 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mothly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Golkonda Resorts & Spa

Property: The Golkonda Resorts & Spa
Address: Sagar Mahal Complex, Gandipet | Gandipet, Hyderabad 500075, India
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Hyderabad
#22 Spa Hotel in Hyderabad
#23 Business Hotel in Hyderabad
#33 Luxury Hotel in Hyderabad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Golkonda Resorts & Spa 4*
Number of rooms: 44
Official Description (provided by the hotel):
Set right next to the picturesque Osman Sagar lake in serene, salubrious surroundings, the Golkonda Resorts and Spa unveils a whole new appreciation of the soul-stirring enchantment of nature. It's here that you can unwind and make every moment worthwhile, in the midst of nature, lush green flora and alluring water bodies. Strategically located 7 km from the financial centre and 4 km off the express way and 12 kms from the IT hub and the heart of Hyderabad, the resort boasts itself as a city based resort ideally suited for both leisure and conferencing. With a distinctive identity derived from its role as a natural haven, there is everything to experience at Golkonda Resorts & Spa. ... more   less 
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Also Known As:
Golkonda Resort And Spa
Golkonda Hotel Hyderabad

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