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“Poor midnight buffet” 3 of 5 bubbles
Review of Novotel Hyderabad Convention Centre

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Novotel Hyderabad Convention Centre
Ranked #21 of 305 Hotels in Hyderabad
Certificate of Excellence
Kuwait City, Kuwait
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Poor midnight buffet”
3 of 5 bubbles Reviewed April 18, 2013

Midnight buffet might be a bad call if you are planning to dine in Novotel Hyderabad, starting with the salads was mediocre, in main course biriyani was nice, but the rest of the food is definitely leftovers the Indian chicken dish was really bad including the mushroom soup which tasted like blended biscuits!!! and to end with the service was not what is expected of Novotel.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Devmalya_Lahiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, May 11, 2013
Thank you for your valuable comments. Our services will only improve, based on your feedback.

I am disappointed to learn that you did not have an exceptional experience with us which is always our aim when welcoming guests to our hotel.

We have made specific note of all your concerns and have shared with the relevent team members inorder to improve our product and services

Thank you once again for your candid feedback, we look forward to your continued patronage with Novotel Hyderabad Convention Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,209 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (247)
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English first
Hyderabad
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

One of the best hotels nestled right inside the Busy Hitech City extremely calm and peaceful inside the hotel. Has to be one of the best experiences for me while in Hyderabad and stay was superlative compared to the other hotels that i have been around the same location. They accomodated me when i forced myself owing to bad sleep while staying in a nearby hotel owing some heavy construction nearby.

Hospitality personified is what Novotel HICC is all about.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karthikeya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, May 11, 2013
Thank you for your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive genuine feedback on the product and the services of the hotel, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed April 4, 2013

For the money they charge Novotel does not give enough value.

Location: The location is pretty bad and more so because the gate which is closer to the main road is closed. If you don't have your own vehicle or transport forget going outside the hotel. The hotel will give you a vehicle but charge you for that.

Food: Food is average. The Biryani and Milkshake I ordered were very ordinary. I get better Biryani at Paradise for one-third the price.
The food served during the training was OK.

Service: Nothing is complimentary. Novotel wants to rip you whenever, wherever they can. The free internet in rooms is 256Kbps. Can you believe it? Which 5star hotel gives you 256kbps hotel. Want anything better? Pay and upgrade. And there is no free internet in the Training and convention center.
No food or drink in the room is complimentary.
The staff were good but they seemed to be immature at handling requests.

Overall, I was very unhappy with my 3 day stay in Novotel.

  • Stayed April 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AnkurDatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, May 24, 2014
Dear Guest,

Thank you for spending your precious time to provide your valuable feedback on your experience at The Novotel Hyderabad Convention Centre.

We deeply regret the fact that we were not able to live upto your expectation. Please be rest assured that we will look into the concern raised and do everything possible to better the same. We look forward to welcome you for your next stay and will ensure you have a memorable one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed April 4, 2013

I stayed at the Novotel at Hyderabad in March for a conference at the same venue. The hotel is well built and tastefully landscaped though a bit away from town but that may be because of the convention centre. Check-in was swift and within minutes and rooms were ready. The room was good and well-equipped with all the necessities and had a good view of the landscaped pool gardens. Service staff was also polite and responded to my requirements.
I spent most of the day and night at the conference in the convention cetre attached to the hotel so the only meal I had at the hotel was the buffet breakfast. The breakfast spread was limited as compared to international standards but was good enough and most of the essential requirements for a whoselsome breakfast were there. The staff was extremely cooperative and made the stay enjoyable.

Room Tip: I had a room with a view of the landscaped pool garden which was a great green view, the outside noi...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ANKMukherjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, May 11, 2013
It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 3, 2013

Stayed there for a night the lock was not functioning took them more than an hour to send someone to check the problem finally had to change rooms even there they made me wait for close to half an hour and that too close to midnight

Room Tip: Unless you have some work at the convention centre not the best place to be
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank paulr1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, May 9, 2013
Thank you very much for sharing your feedback on TripAdvisor. I am very disappointed to learn that your stay was not as pleasent as per your expectation.

We have made a note of your concern that you raised on the issue with your door lock and have already taken necessary step to resolve the problem.

Thankyou once again for your valuable feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
4 of 5 bubbles Reviewed March 31, 2013

rooms are good but air condition is not cool and hotel people told that we will not get complimentary break fast, we got disappoint. in novatel hi tech city Saturday food items are same from last one year, kindly tell them to keep on change the menue

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank sridhar6242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, April 6, 2013
Thank you for your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive genuine feedback on the product and the services of the hotel, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Also we have noted your feedback on the breakfast menu and the air conditioner.

Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kozhikode, India
1 review
5 of 5 bubbles Reviewed March 29, 2013

Fantastic Experience!!!! From the moment you step in to the hotel till you step out, you could see the genuine smile of the staff on their faces, always ready to help in the most courteous way. They have an awesome pool where they serve brunch on every Sunday ( A must try). It was overall an experience which cannot be forgotten.

Room Tip: Premier Rooms are of highest standard and valuable inclusions.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank congo3810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHCC, General Manager at Novotel Hyderabad Convention Centre, responded to this review, April 6, 2013
Thank you for your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive genuine feedback on the product and the services of the hotel, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hyderabad Convention Centre

Property: Novotel Hyderabad Convention Centre
Address: Novotel & HICC Complex, | HITEC City, Hyderabad 500081, India
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Hyderabad
#13 Family Hotel in Hyderabad
#19 Luxury Hotel in Hyderabad
#19 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Hyderabad Convention Centre 5*
Number of rooms: 287
Official Description (provided by the hotel):
Novotel Hyderabad Convention Centre is located in Hyderabad's IT and Business district and is connected to South Asia's finest convention centre - Hyderabad International Convention Centre, offering state of the art exhibition, meeting and convention services. The hotel, located in HITEC City is 45 minutes drive from The Rajiv Gandhi International Airport and spread over 15 acres. It has been designed to provide a comfortable and a friendly environment for the business and leisure traveler. Key features are Hi-speed internet, Wi-Fi enabled rooms, multi cuisine restaurant, Mexican restaurant, Le Cafe, The Bar, 24 hour gym, outdoor pool, cycling and jogging track and a spa/salon. ... more   less 
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Also Known As:
Novotel Hyderabad Convention Centre Hotel Hyderabad
Hyderabad Novotel
Accor Hyderabad

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