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“6 Star, Efficient best place to stay in Hyderabad”

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Novotel Hyderabad Convention Centre
Ranked #17 of 313 Hotels in Hyderabad
Certificate of Excellence
Sydney, Australia
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“6 Star, Efficient best place to stay in Hyderabad”
Reviewed June 17, 2011

Where much of the street is rubble here and Hyderabad is in heavy construction, the Novotel is a gem in the middle of the rocks. Service is 6 star in my opinion, and far better than any Novotel I have ever stayed in in Europe or the US.

Only downside is that the Internet connectivity sucks, slow and inefficient. For a Hitel right on the middle of Cybercity, this needs some improvement. I was making a VC call from my room and got disconnected 8 times within the hour.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank IT-Emperor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHGuestServices, Tejus Jose,Resident Manager at Novotel Hyderabad Convention Centre, responded to this review, June 24, 2011
Dear Guest,

Thank you for choosing to stay with us and for the compliments. For our staff here guest service and satisfaction come above all else and is therefore very encouraging to see that you liked your experience. Your feed back is a real encouragement to us and I will ensure your compliments are passed on to the team.

I am sorry about you experience with internet connectivity and it is indeed concerning. More so because we have a dedicated broadband connectivity of 10mbps which had so far not thrown up any concerns. Although around the period that you stayed at the hotel we were making a transition from a certain wifi service provider to another and that may possibly have been the cause of the issue. However your feedback most certainly warrants us to have a closer look at how and what led to this experience and how this should be fixed.
I may have to seek your assistance, if I believe that I will need some more information to better understand the connectivity concern that you have highlighted.

I look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Mumbai (Bombay), India
2 reviews
Reviewed June 15, 2011

We had stayed there couple of days. It was a great pleasure to be a part of this hotel.

It is the perceptive and friendly service that makes it worthwhile staying in this small family-run hotel. The owners and staff are social at just the right level and they go to great length to make you feel at home.

This said, there is nothing wrong with the facilities. The room we had was spacious and pretty, the breakfast is good.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ajay1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHGuestServices, Tejus Jose,Resident Manager at Novotel Hyderabad Convention Centre, responded to this review, June 24, 2011
Dear Guest,

Thank you for choosing to stay with us and for using such kind words to describe your experience with us. At Novotel Hyderabad Convention Centre we are very focused on the guest experience and being friendly and approachable is an integral part of this philosophy. Your feed back is a real encouragement to us and I will ensure your compliments are passed on to the team.

We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex, United Kingdom
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed June 9, 2011

Short and sweet: stayed for two days for business meetings, ad a very good hotel.

Extremely attentive staff, and a well maintained property.

The location looked way away from the airport but the astonishing large and empty expressway rendered this actually a comfortable 30 minute trip. Close to hiTech city, but this wouldn't be a convenient location for downtown Hyderabad.

One or two wrinkles such as non-existent a/c in hotel corridors which renders them very uncomfortable, and some degree of 'finishing off' going on.

Food seemed very good at the Conference Centre, and also in the Hotel itself. Bar seemed a little small, but given that the hotel was not busy this didn't become an issue.

Room Tip: Gold A|Club members get Premier rooms
See more room tips
  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Want_the_facts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHGuestServices, Tejus Jose,Resident Manager at Novotel Hyderabad Convention Centre, responded to this review, June 26, 2011
Dear Guest,

Thank you for choosing to stay with us and i am glad you enjoyed your stay with us. a lot of effort and resources are continuously focused on the product and service aspects of the Hotel and I believe it is feedback like your that make them worth working on. Your feed back is a real encouragement to us and I will ensure your compliments are passed on to the team.
I will surly look into the temperature in the corridors as this is the first of a kind complain that we have received till date.

We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2011

Big hotel in silent atmosphere and between nature. Convention centre is nearby and hotel is one of the best with such facility to conduct business meetings, conference. Varieties of Biryanis which you will never see in any part of world. I like the cashews they are preparing with sugar coating, its unique, i have not seen sugar coated cashews earlier. Swimming pool is one of the best facility in hotel with big screen to watch events. Good thing is that you can go for walk in lake side, come back, go to gym, do swimming, take breakfast and then go to room for official job. All these facilities are few steps from each other. I have not seen such wonderful arrangement earlier.

Delta point is limited counters for check in and check out, its painful to wait for 10 minutes for your turn. may be the case that came during rush hours.

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sandeeps58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TejusJose, Manager at Novotel Hyderabad Convention Centre, responded to this review, December 12, 2012
Thank you for your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive genuine feedback on the product and the services of the hotel, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2011

"Location, Location, Location, It took me 20 years to fin the Emerald in Hyderabad!"

Many of my office colleagues are staying at the hotel due to its proximity to the corporate office. We had few conferences and business meetings attended at the hotel, but all this is not because of their good service and food quality. We don't have much options in the nearby area. My last couple of experiences attending the conferences convinced me that the food served during the meetings and conference is not of high quality. Moreover, the service is also pretty average.... The staff lacks ability to serve a large audience and maintaining the quality of snacks, main course. However, I really liked their spread of tasty desserts / delicacies.

  • Stayed April 2011, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank jampani998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TejusJose, Manager at Novotel Hyderabad Convention Centre, responded to this review, December 12, 2012
Thank you for your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive genuine feedback on the product and the services of the hotel, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 3, 2011

Dec,10

We have often stayed dring winters. Very spacious peaceful hotel with allamenities. Very well maintained. There 24 hour restaurant serves/buffet excellent food . Food spread is full of variety .

Room Tip: All Rooms are very good. Outside at all sides the.
See more room tips
  • Stayed December 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sudhirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TejusJose, Manager at Novotel Hyderabad Convention Centre, responded to this review, December 12, 2012
Thank you for your comments regarding your stay at the Novotel Hyderabad Convention Centre. It is always a pleasure to receive genuine feedback on the product and the services of the hotel, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 2, 2011

This is an excellent Hotel with all the facilities. Big conference rooms. Very near to the Airport. Surrounding of the hotel is very green. Rooms are very comfortable with all the required facilities including internet etc.

  • Stayed February 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rajatprusty70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHGuestServices, Tejus Jose,Resident Manager at Novotel Hyderabad Convention Centre, responded to this review, June 26, 2011
Dear Guest,

We know you have the choice of other Hotels yet chose to stay with us and we truly appreciate that, thank you. We at Novotel Hyderabad Convention Centre always wanted a clear identity for the Hotel and therefore have always worked to review and identify new ways of providing great customer experience. Perhaps this unrelenting focus on guest experience has helped us get such compliments from guests such as yourself. Your feed back is a real encouragement to us and I will ensure your compliments are passed on to the team.

I also want to take this opportunity to let you know that we are enhancing most of our food & beverage options in the hotel with the erstwhile Deli already making a statement in its new form as Le Café. I am sure you would enjoy the whole new look once other outlets are also done.

We look forward to welcoming you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hyderabad Convention Centre

Property: Novotel Hyderabad Convention Centre
Address: Novotel & HICC Complex, | HITEC City, Hyderabad 500081, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Hyderabad
#13 Family Hotel in Hyderabad
#15 Luxury Hotel in Hyderabad
#19 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Hyderabad Convention Centre 5*
Number of rooms: 287
Official Description (provided by the hotel):
Novotel Hyderabad Convention Centre is located in Hyderabad's IT and Business district and is connected to South Asia's finest convention centre - Hyderabad International Convention Centre, offering state of the art exhibition, meeting and convention services. The hotel, located in HITEC City is 45 minutes drive from The Rajiv Gandhi International Airport and spread over 15 acres. It has been designed to provide a comfortable and a friendly environment for the business and leisure traveler. Key features are Hi-speed internet, Wi-Fi enabled rooms, multi cuisine restaurant, Mexican restaurant, Le Cafe, The Bar, 24 hour gym, outdoor pool, cycling and jogging track and a spa/salon. ... more   less 
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Also Known As:
Novotel Hyderabad Convention Centre Hotel Hyderabad
Hyderabad Novotel
Accor Hyderabad

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