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Katriya Hotel & Towers
Ranked #269 of 332 Hotels in Hyderabad
Reviewed January 10, 2014

The hotel is centrally located in the Somajiguda area near Banjara Hills. The property is built well & looks good. We were really excited first we entered the main gates, then while approaching the porch & again while we entered the main lobby or that you can see with the round pillars in the hotel pics.

1st alarm bell went off when we saw the sofas in the lobby. Very old & run down upholstery & the additional linings that were laid on it..

The check in process was smooth as the front office executive approached us to collect all IDs & booking vouchers. The rooms were cozy & well appointed. No complaints with the bathroom cleanliness too.

Trouble started when I tried shower.. It NEVER delivered the hot water it was required to. Not in my room.. Not on the entire floor..(We had Rooms 710, 711 & 712 booked for 3 nights as I remember) The water was either cold or lukewarm at best (at rare occasions..)

Buffet Breakfast is NORMALLY arranged in a large hall in the basement. Eggs to order, some bread variety & a few tidbits here & there. There was no butter for the bread though. And fruits or juice was always over.

I said breakfast is normally arranged in the basement because the 2nd day brought us a surprise.. The breakfast was arranged by the poolside this day. Sounds fun ? ...It did to us but even at 8 - 8:30 am in the winter days, the hyderabad sun gets pretty annoying & I am sure hardly any of the hotel guests was able to even complete their breakfast let alone enjoying it.. The reason ? They had rented the basement hall to some IT Geeks for a seminar that day & the next..

The 3rd morning we saw the breakfast being served in a small restaurant in the lobby. The poolside option was avoided as I & definitely most of other guests complained. This experience went sort of like ordering idlis, dosas or eggs whatever one wanted out of the routine breakfast menu. No buffets here as there's scarcity of place. No butter for the bread here too..

Rest of the meals : We were out of the hotel the whole 3 days during the Diwali holidays that we visited hyderabad. It's a nice city with lots to offer.. Never had a meal at Katriya as our sight seeing didn't allow us to return for the lunches & dinners were at places we heard to be nicer..

Overall, I would say, things you see at the Katriya are a little better than the actual experience. I guess some one built it & finished it with good dreams & then left it for some jokers to manage without any intervention.

I even saw a a US Marine Chopper photograph in the lobby that was presented to the hotel & it said they had successfully hosted a US Marine team a few years earlier.

I wonder if they spent all the butter on them US Marines.. ;)

Room Tip: Avoid 7th floor or above.. We were told the below floors had better plumbing
See more room tips
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VIKRANT_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 14, 2014

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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376 - 382 of 764 reviews

Reviewed January 10, 2014

The hotel is well known and located at 40 minutes drive from hyderabad airport. The reception area is grand to impress you. The suites are good, quite spacious. Reasonable tariff for all categories of rooms. But the room service is below expectation - mostly manned by hotel management students.... who are, however, courteous enough to forget the deficiency. Overall - a good hotel at a reasonable rate.

Room Tip: A corner suite be ok for two-three days' stay
See more room tips
  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Sanjoy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 14, 2014

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

Rooms are good. location of the hotel is cool! nice restaurants, especially the Sky Grill at the 8th floor with a serene view of hussian sagar lake. service of staff is average. not very far from major tourist attractions. we enjoyed our stay of 5 days during Christmas time.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Niranjan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 14, 2014

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

I have visited Katriya Hotel with group of 15 friends for a holiday in December 2013. Staff were very helpful of accommodating our needs and ensured our rooms were all close to each other. luxurious accommodation and the prices were very reasonable and I was very impressed by the comfortable beds, clean spacious bathroom and general facilities in our rooms,Staff were very keen to help us and gave advice on good local site seeings,transport etc.The food in the K Sky Grill was really tasty and delicious, especially the kebabs and kunda biryani are really tasty. The hotel is actually in a great location as it is right near the lake 2 minutes walk from a great main shopping street. I would definitely recommend this to any travellers looking for budget, clean and friendly accommodation! If you do end up here, make sure to get some lasting memories in the photo booth in the lobby and in Ksky Grill.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
1  Thank Hemanth2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 14, 2014

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

Disappointed in our stay at the Katriya Hotel and Towers in Hyderabad, which was stated to be a 4 star hotel. We arrived on a five day booking, found the room and halls stinking, both of smoke and mould. The caulking around the sink and tub in the bathroom were dirty and smelly. We asked the reception to change our rooms and they promised they will do this in half hour. This promise was repeated several times until change over of staff. The new evening staff promised they will change rooms next morning. Same promises, but no change in the situation. They sent staff to 'deodorize' the room; some improvement but still the air was unbreathable. Finally, they opened all the windows (in the air conditioned room) and this improved the situation somewhat. Finally we gave up and stayed in the same room. The cleaning staff tried their best, but the maintenance was really well below expectation for a four star hotel. The housekeeping staff could hardly communicate/ The front desk staff tried to be helpful, but appeared did not have sufficient resources or authority. The non smoking floor reeked of smoke every day (not a fault of the staff, but the guests, but the staff did not seem to be able to do anything about it). The coffee shop had relatively good food, and reasonable service. The travel desk was very efficient and helpful. The entrance and foyer/lobby was well kept and beautiful. The security staff and restaurant staff were very courteous and helpful.
Overall a very disappointing stay; fortunately we spent less time in the hotel and more time in town.

Room Tip: Before booking, ensure a clean room is available and guarnateed (specially if you are non smoker)
See more room tips
  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rama N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 9, 2014

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

Hotel has been marketed as a 4 star property however it not even worth a mention. The staff at the reception struggling to print check in form on a dot matrix printer was quite a sight. I use the word struggling because the paper got stuck and the lady asked me to wait for 10 minutes...I mean I checked in at 1900 hours after a long day in the field who wants to wait that long these days!??

The room allotted 437 had no lights functioning hence electrician had to be called in again a long wait in the passage and I tried informing about the lights to the lady who was quite abrupt in saying please wait for at least 2 hours...!!

The bathroom flooring and tiles had the signs of ageing. WC was comparable to any other found in lodges across the country...the bath tub edge was decorated with a bindi of some previous guest now this is a common site in lodges but never seen before in a star property.

Overall, an extremely disappointing experience...would not recommend to anyone. Make My Trip seems to have had some liking for the hotel with the kind of videos uploaded on their website something close to a Make My Trip certified property. Honestly, Make My Trip field staff need to get a reality check. Several other options available in this price range in the vicinity...at least they do not proclaim themselves as a star property is the only difference.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shahvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 9, 2014

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

Our travel experience was down due to the run-down state of the hotel.

Well, if its just the size of the building that matters, then yes, this is a mansion.
But if you are looking for hygiene or clean rooms, stain-free linens, clean faucets, non-stuffy smell, clean-vacuumed corridors, good breakfast - then certainly not the place. Their cleanliness is only for few elite rooms I hear - which is pathetic to hear. A hotel's standard should be maintained across the floors, room, common areas - the only difference usually in other hotels being amenities or Sq Feet!
I called up in advance for reserving a room of choice - which a 3-4 star hotel usually does in all my past experience. But no, despite a full payment, they didnt offer that. Instead wanted me to walk in and choose whats available at that moment. What the hell if a hotel cant provide any customer service instead reads out of a rule book!

Breakfast was sad really.
The air-conditioner would work only at one given speed - max (even during winter)
Had to ask for water, paper, clean towels,
Extremely pricey for the quality of food/presenting it - placed order for fritters and it was dripping oil, so much that it was nauseating. I had to squeeze the oil out on a paper towel.
No courtesy to even inform/indicate by a notice on change of breakfast venue each morning!

I regret taking my family here for a nostalgic visit after 30 years. This dampened the experience I so badly wanted to give my folks :(.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Subhashini B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded January 5, 2014

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Katriya Hotel & Towers

Address: 8 Katriya Hotel & Towers Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
Location: India > Telangana > Hyderabad District > Hyderabad > Panjagutta/Somajiguda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #269 of 332 Hotels in Hyderabad
Price Range: $31 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Katriya Hotel & Towers 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more   less 
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Also Known As:
Katriya Hotel And Towers
Katriya Hotel Hyderabad

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