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“Avoid this hotel and Poor service”

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Katriya Hotel & Towers
Ranked #246 of 316 Hotels in Hyderabad
Chennai (Madras), India
1 review
“Avoid this hotel and Poor service”
Reviewed January 3, 2014

I stayed in this hotel for 2 days and got worst experience.Poor service.No proper response from Reception ppl and wont give any respect.Low grade hotel and no standards at all(Run down).Please avoid this hotel if you wanna enjoy ur trip...Dont choose as it z low budget...They will treat customers badly.
Staff behavior rude and no respect.Seriously please avoid this hotel.I got horrible experience and wasted time and money.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vamsi343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, January 9, 2014
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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  • Any
English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

If you are looking for high facilities, good ambience, cleanliness & centre of the city then Katriya Hotel is excellent in low budget. I choose standard room which had facilities like minibar, big LCD TV, Bathtub, big room, nice ambience, hot water all the time. It was excellent experience during the stay from 31st Dec-13 to 1st Jan -14.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Vilas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, January 5, 2014
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raipur, India
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 1, 2014

This is an excellent value for money if you don't set your hope very high as the property needs a lot of renovation but hey it is a bargain for the tariff we were offered. It has an excellent roof-top restaurant and the KUCHIPUDI the restaurant serving authentic Andhra cuisine is awesome only if you have got inclination towards spicy food and want to try other cuisines. Location of this property is excellent and if you have AIG Hospital in your mind this fits like a pair of gloves, Be prepared to compromise that is the word of advise to fellow travelers.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajeshdeshmukh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, January 2, 2014
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2013

Good hotel, but a little rundown. But this is good value for money, as the room charges are more than three thousand. Rooms are big and specious and clean as well. The location is also good, within minutes you reach the Raj Bhavan Road, from where you get autos and buses ad well.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaustuvTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, December 30, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 28, 2013 via mobile

We visited Hyderabad from 22nd to 24th Dec and stayed in this hotel. This is a big hotel on Rajbhavan road, pretty much in the city centre. The hotel is a little rundown, but overall pretty good. As you are spending more than three thousand per day, it gives you value for money for the same. Rooms are big and specious and beds are comfortable.
Breakfast was included and was good - majority of the items were South Indians, with bread & butter etc.
It seems the restaurant is good, but did not have anything so cannot comment.
Location is good. Quick two minutes walk to Raj Bhavan Road where you get autos, buses etc.

Stayed December 2013, traveled with family
Helpful?
Thank Piyali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, December 30, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 22, 2013

I have visited this hotel on 22 Dec 2013. I had reached around 12:00 PM

1) Checkin took 25 Mins. Customer service was very very poor. The people there are not bothered. Not at all Courteous. The people on reception needs to improve a lot.
2) Phone not working in my room 212. I had to follow up thrice no updates as such. Again am going to try let us see if it works out
3) The floor stinks some foul smell
4) Some renovation work going on. I can here Driller sound.
5) Went to coffee shop. Ordered two coffee and one tea. Coffee was cold. Can you imagine South indian coffee. When i asked the person who bought to the table.He was laughing. Blunt annswer i did not check if its HOT...

Finally i had to put my finger inside to prove it was COLD. YUCK.. Terrible service.

Thanks to Ahemd if am not wrong who helped me on one Query.
Cleanliness and Maintenance has to be improved.

Good things

1) Room is Good
2) Spacious


My suggestion is look for a better hotel.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gksreeram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, December 22, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hyderabad hotels

Hyderabad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2013

It was a very nice stay with initial hiccups in confirming reservation Hotel is having good location but landscaping is not properly done. They can lit the hotel in better way.Although Katriya Tower is well maintained but Deluxe Tower is not so properly maintained.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Bhupendra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, December 22, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Katriya Hotel & Towers

Property: Katriya Hotel & Towers
Address: 8 Katriya Hotel & Towers Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #246 of 316 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Katriya Hotel & Towers 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more   less 
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Also Known As:
Katriya Hotel And Towers
Katriya Hotel Hyderabad

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