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“Pathetic”

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Katriya Hotel & Towers
Ranked #247 of 313 Hotels in Hyderabad
Chennai (Madras), India
1 review
“Pathetic”
Reviewed September 9, 2013

Only the hotel entrance / reception is well maintained. Room is not clean ; staff gave me a change in room, still that was not good.

Overall maintenance of the rooms are very poor. Don't ever go to this hotel. In the name of 40-50% deal, what you get from them is poorly serviced rooms. You cannot stay with a family ... not clean. Try other hotels which I heard from the auto walas are that we get neat and cheap hotels which are less than Rs. 1500/-

Room Tip: Don't choose this hotel. This cannot be a 4 star hotel
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pupeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!
At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.
It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.
It was indeed sad to note your dissatisfaction over the services provide by our staff regarding thereservation,your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.
We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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745 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2013

I stayed there for only 24 hours but they didn't gave me any chance to complain about any service. Must visit.cleanliness n service plus ambience everything is awesome.I'll surely visit the place whenever I'll b back to Hyderabad.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karmashree B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 7, 2013

i HAVE DECIDED TO STAY IN THIS HOTEL.PROPERTY IS VERY BIG WITH BIG ROOMS .
PITY IS VERY VERY AND VERY POOR SERVICE AND MAINTANCE OF THE ROOMS.

Telephone in the room not functioning and House keeping team is not well . Despite repeated request thru my mobile - hotel could not provide morning news paper and was forced to go and collect at Reception.

Coofee shop with very limited staff resulting very poor service and replenshment of food items /

Room Tip: all the rooms are almost the same size and designed with well ventilation. Bed and pillows are of go...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ARJUN0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!
At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.
It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.
It was indeed sad to note your dissatisfaction over the services provide by our staff regarding thereservation,your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.
We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nebraska
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 5, 2013

Its well suited for business travel where the budget is not too high and still the feel is good.

the rooms were clean and spacious and the service was quite prompt. The included breakfast was quite average so its better to eat out if possible.

needs to be updated but is fine as is also for vfm stay.

Room Tip: As for the front view as the back view (parking) was not too great.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kamalsomani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!
At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.
It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.
It was indeed sad to note your dissatisfaction over the services provide by our staff regarding thereservation,your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.
We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 4, 2013

Don,t miss out the complimentary breakfast that they provide along with your stay. They try to provide different varieties and take care of your needs in a pretty decent manner. True value for your money and sometime they upgrade your room type which is fabulous. Lobby is aesthetic with Front desk very receptive. They also have the Travel Desk for your convenience. It is avery good hotel for Honeymoon and also for Solo trip.

Room Tip: Lake View is a good option
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 23Krishna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
345 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed September 4, 2013

Second visit, but solely for the price and the location. Clean rooms, best location, smiling staff and average breakfast. We had to wait for 20 minutes for our check in but then we got an upgrade of a room. Also there was barely warm water in the shower. The views are good from the higher floors. The room service takes time. But as mentioned the location, price and clean rooms is all i looked at! Will do it again if im looking at a budget stay in the city!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Punit29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed September 4, 2013

The check in was very difficult. The guy at reception was very rude in behaviour. He literally yelled at me at one point of time. The room was little smelly but manageable. The night staff was bad, but day time staff was good.

Room Tip: The location was pretty much fine, but I will strongly recommend travellers to go with branded hotel...
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manishgidwani01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this review, September 12, 2013
Greetings from Katriya Hotel & Towers!!!
At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.
It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.
It was indeed sad to note your dissatisfaction over the services provide by our staff regarding thereservation,your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.
We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Katriya Hotel & Towers

Property: Katriya Hotel & Towers
Address: 8 Katriya Hotel & Towers Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #247 of 313 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Katriya Hotel & Towers 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more   less 
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Also Known As:
Katriya Hotel And Towers
Katriya Hotel Hyderabad

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