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“Very poor Hotel”

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Katriya Hotel & Towers
Ranked #259 of 317 Hotels in Hyderabad
Delhi
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Very poor Hotel”
Reviewed March 17, 2013

This was the worst managed property I have ever stayed in my life.First of all there was a big debate for the SIZE of bed as claimed by Hotel it being a KING size bed seems like I have never slept on king size bed ..... the size of BED was very small in spite of complaining to Hotel reception all rooms shown to us was having same bed size. The horror did not end here there were many mosquitoes in the room first night I just could not sleep as it was not easy for 2 Adults and 1 kid to sleep in a such a small bed. The washrooms were pathetic not cleaned the tap & shower had hard water marks. The bed linen was torn. The towels were torn . The pillow covers had pilling which made my stay very uncomfortable. The most terrible experience of my life. The electric sockets were also not working properly.The passage to our room had no lights.Over all a weird experience I am serious I don't know the hotel management is serious to run the hotel or they are just dragging it. Its not only me a lot of customers were also complaining for the breakfast which was served in coffee shop. All food served was cold and the bread served was not fresh and it was stale. There was no crockery in coffee shop all customers were given plastic bowls to put the stuff.I would never recommend it to anyone very bad experience. The people who have been staying there must have become fool by the photos posted on the net .

Room Tip: God help you to find a good room its your luck !!!!
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank taruntanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, March 18, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff regarding the Beds and other issues,your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.
Warm regards,
For Katriya Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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751 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 13, 2013

We have booked a conference hall in Katriya Hotel for 2
days. The conference hall provided was very good which could
accommodate about 2000 people. The best part of them is that they are
providing latest equipped infrastructure like vibrant communications
system, VPN, automatic lighting control system, presentation
equipments for video conferencing. The staffs assisting us were very
friendly and were at for our help throughout the meeting. We are
really happy the way our conference went and thank you Katriya for
supporting us till the end. The Buffet lunch which has been arranged
was really tasty and appreciated by all the delegates who attended the
conference. They are providing ample parking space which is really
important for a hotel. Finally I conclude by saying it’s a Best
Business Hotel.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank HIMAGIRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, March 18, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Level 5 Contributor
59 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 1, 2013

I travel hyderabad almost every month on Business Trip and always stays at this property It offers excellent rooms at very attractive price. The rooms are well maintained and spacious. The Buffet breakfast is also very good and offer good choices. The peacfull location near to places like Husain Sagar, Necklace road are added advantages. Overall and great place to stay. Reccomended for both Business and Leisure Travellers alike.

Room Tip: Prefer Tower room over Delux rooms.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chetan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, March 4, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Visakhapatnam, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 1, 2013

The hotel offers a luxurious stay at an affordable price. Very big and spacious with more than 200 rooms. Beautiful lobby and customer centric staff members. Buffet breakfast is good and one of the restaurant serves tasty South Indian food. Coffee shop is also nice serving buffet lunch and dinner. The room tariffs are very competitive with the basic room costing as low as INR2500 with complimentary breakfast if booked through travel websites.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jayaram V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, March 4, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2013

Well serviced and cordial staff. Clean and absolute value for money. This was my third visit and its same every time. The hotel has neat rooms clean bathrooms and comfortable beds and free use of business center. Will stay again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank Ms G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, March 4, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level 3 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2013

Conveniently located.. just ignore Entrance from main RB road.. Quite a specious property when you get in with a huge lobby, big parking space.. Good breakfast and overall food was great.. very friendly staff. Best value if you book online !!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vaibhav000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, February 28, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 26, 2013

Although I've been to this Hyderabad many times I had never stayed
here, so recently while we were here for a Occasion we decided to
spend the night at the hotel. we booked the hotel online which made us
feel easy and we were given an excellent rate which made the stay even
better.The hotel is large with a very good Lobby , a nice reception
area where you will also find a few restaurants with excellent
ambiance.The room was a nice size with a king bed and white cotton
linens. The bed was so comfort that we had an excellent night's sleep.
The room had a desk, with a flat screen tv, a small round table
against the large picture window with two chairs. The bathroom was
roomy with a nice marble sink and tub with the "rain shower". The
bathroom also had some really nice soaps, lotions and shampoos.It was
definitely worth all the money we paid for the hotel. . The staff was
nice and courteous. The view from the hotel of the lake which is very
near is really fantastic. Totally its an Excellent Hotel to stay....

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank naresh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somaraju, Owner at Katriya Hotel & Towers, responded to this review, March 4, 2013
Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Katriya Hotel & Towers

Property: Katriya Hotel & Towers
Address: 8 Katriya Hotel & Towers Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #259 of 317 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Katriya Hotel & Towers 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more   less 
Reservation Options:
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Also Known As:
Katriya Hotel And Towers
Katriya Hotel Hyderabad

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