I organized a party in katriya on November 27th and the memories are still haunting me. I called around 300 people to the party and spent stupendous amount of money on decoration, gifts, cloths etc. I chose Katriya because the halls are spacious. I paid money, chose my menu two days before itself to avoid any disturbances on the party day. I just wanted to have a memorable eveneing with my family and friends. On the event day, I reached hotel by 5pm along with few family members to make sure that decoration and ambience is fine. From 5pm onwards I was requesting hotel staff to put on AC which they did not do. As the hall was in cellar, it was suffocating for us. After so many calls, finally they on AC which was very insufficient to such huge hall. THere was no boys around to assist us in making few arrangements. Finally the party started at 7pm and crowd started coming. As per menu, staff was supposed to distribute snacks and assorted drinks. i was wondering why snacks are not being provided to the people. After many calls to Mr. mandal and Mr. Rajesh, they provided snacks. Many people later told me that snacks never reached them. At 8pm, I again called Mandal asking him to start dinner. He informed me that it will be ready within 15 minutes. Time was 8.45 and still the dinner was not started. Our relatives started complaining and kids were crying for food. After many calls, Mr. Rajesh picked up my phone and informed me that my menu got mixed up with some other party and hence food is not ready. I felt like thunder in my heart. I called up few other staff and they informed me that banquet manager i.e Mr. Mandal did not inform chef about the menu. They started providing some filthy food to the guests and I was completely embarassed to face my people. I never expected in my wild dreams that hotel like Katriya would be so irresponsible in handling the core business. I can never understand how menu can be forgotten. i was in touch with the staff from 5pm onwards atleast by then they should have started preparing some food. It is disgusting and the katriya name haunts me even today. Folks if you want to spend money to have some good memories JUST AVOID KATRIYA.
- Official Description (provided by the hotel):
- Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more less
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- Also Known As:
- Katriya Hotel And Towers
- Katriya Hotel Hyderabad