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“katriya haunts me”

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Katriya Hotel & Towers
Ranked #253 of 316 Hotels in Hyderabad
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“katriya haunts me”
Reviewed December 1, 2011

I organized a party in katriya on November 27th and the memories are still haunting me. I called around 300 people to the party and spent stupendous amount of money on decoration, gifts, cloths etc. I chose Katriya because the halls are spacious. I paid money, chose my menu two days before itself to avoid any disturbances on the party day. I just wanted to have a memorable eveneing with my family and friends. On the event day, I reached hotel by 5pm along with few family members to make sure that decoration and ambience is fine. From 5pm onwards I was requesting hotel staff to put on AC which they did not do. As the hall was in cellar, it was suffocating for us. After so many calls, finally they on AC which was very insufficient to such huge hall. THere was no boys around to assist us in making few arrangements. Finally the party started at 7pm and crowd started coming. As per menu, staff was supposed to distribute snacks and assorted drinks. i was wondering why snacks are not being provided to the people. After many calls to Mr. mandal and Mr. Rajesh, they provided snacks. Many people later told me that snacks never reached them. At 8pm, I again called Mandal asking him to start dinner. He informed me that it will be ready within 15 minutes. Time was 8.45 and still the dinner was not started. Our relatives started complaining and kids were crying for food. After many calls, Mr. Rajesh picked up my phone and informed me that my menu got mixed up with some other party and hence food is not ready. I felt like thunder in my heart. I called up few other staff and they informed me that banquet manager i.e Mr. Mandal did not inform chef about the menu. They started providing some filthy food to the guests and I was completely embarassed to face my people. I never expected in my wild dreams that hotel like Katriya would be so irresponsible in handling the core business. I can never understand how menu can be forgotten. i was in touch with the staff from 5pm onwards atleast by then they should have started preparing some food. It is disgusting and the katriya name haunts me even today. Folks if you want to spend money to have some good memories JUST AVOID KATRIYA.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank RamaGirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (141)
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English first
Hyderabad
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 30, 2011

I attended a birthday function at Katriya Hotel last weekend and was glad to see some positive changes. Since there are regular gatherings at Katriya, I have been keenly observing the transitioning of service and food at the hotel. I observed that things have changed for better. Katriya was a very good hotel when I used to visit frequently few years ago, then saw decline in service, and now see positive changes. The event went well, supervisors were friendly and food was good.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Service
Helpful?
6 Thank Ram K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 30, 2011

This social event of 90+ people held at Terrace Garden, Katriya, was pleasant. This is an open place that was quite relaxing. Snacks and main course were tasty. It would have been nicer if the main course was served hot (burners were off soon and no one really complained). Overall experience was good. One suggestion I have for Katriya management is 'hire people who are more human friendly and have smiling face to improve the experience of visitors or customers'.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank VijayKReddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2011

Only one word best explains the service at this so called star hotel Katriya - "PATHETIC". We had a function organised at this hotel for about 300 people and paid astronomical amount expecting service to be good. To our utter surprise apparently (they say) they forgot about the event and did not prepare the menu we requested for......... yes you heard it right, they completely forgot to prepare the food we requested for the event!!! Can you imagine this happening even with a small roadside hotel? May be not. Apparently this is not the first time it happened in Katriya. I will leave it to your imagination what all followed after.

I can say one thing for sure, there is no one in this hotel who is ready to take the responsibility. If they continue with the same shameless team, it is not going to be long before we see this hotel closes for public. Don’t take a chance, please stay away from this hotel.

Stayed November 2011, traveled with family
Helpful?
3 Thank VSanem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hyderabad hotels

Reston
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 28, 2011

I always try to enjoy in business trips. Unfortunately i never had a chance to do so till my last visit to Katriya. This time i requested my team to book a hotel which is middle of the city. Katriya Hotel is very nearer to all major places of Hyderabad, mostly we require 15 to 20 mints journey to reach any destination. I enjoyed a lot and visited quite a few places Golconda, necklace road, Birla temple etc and met few old friends too. I didn't feel like tired even though i had couple of meetings continuously as i used to enjoy in the evenings. It was a good trip. Thanks to all.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank srinivas090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 16, 2011

The Hotel property is spacious. By the looks of it, it is structured like a modern 5*, but low on maintenance with respect to the furniture and fittings. The Property was clean. The rooms were also clean, but they could do better with fresh furniture and fittings. The couch in the lobby was stained. The electrical fittings in the room were hanging out of the wall. Hot water was not available at 5 pm. The wash sink was leaking. Centrally located, and a quiet place. No disturbance in the room. Sleep was good. Room service was good. They could have more options for in-room dining. Overall good experience, but not very appealing to the eye due to old furniture.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aditi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 12, 2011

I stayed at this hotel at 12-14 sep 2011. The hotel is good and at a strategic location. Room service is good and food is also nice! Worth staying. Suggestion: Pay 500 bucks extra and stay at 5th floor (Club) than Delux (4th floor)!

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dips1116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Katriya Hotel & Towers

Property: Katriya Hotel & Towers
Address: 8 Katriya Hotel & Towers Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #253 of 316 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Katriya Hotel & Towers 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more   less 
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Also Known As:
Katriya Hotel And Towers
Katriya Hotel Hyderabad

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