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“Lacks finesse, good Hotel overall”

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Radisson Blu Plaza Hotel Hyderabad Banjara Hills
Ranked #20 of 313 Hotels in Hyderabad
Pune
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Lacks finesse, good Hotel overall”
Reviewed January 12, 2014

This property is located in Banjara Hills next to the Mall which is very good if you have business to conduct and are looking for different options to eat.
Hard rock cafe the movie theatre are all located in the mall.
As the hotel is located about half a km away from the main road.The walk back up becomes tiring if you have gone up and down twice.
The hotel in itself is good as it holds the Radisson brand but as i mentioned in the title it definitely lacks finesse of a 5 star as the lobby entry is ok!
The food is ok and the rooms are good and spacious.
I used the gym and it was well equipped.
The rate i got was good which is why i feel the hotel on the whole was worth it.
The staff are excellent and very helpful.
Hoping with time the small stuff (maintainence) and food is looked into!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelwitsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

It is our pleasure to know that you enjoyed your stay with us and would like to thank you for sharing your valuable feedback.

Radisson Blu Plaza Hotel Hyderabad Banjara Hills is a 5 star hotel that strives to fulfill to the needs of business as well as leisure travelers. One of the USP of our hotel is that we are right in the center of Banjara Hills, the most posh locale of the city, yet away from the main road. This gives the hotel a resort type of ambience. We do provide return transfers to the mall through travel desk; however, it is a good 5 – 7 minute stroll if you want to walk down. Our atrium lobby is quite spacious and blessed with natural light, however I have taken your feedback in the right earnest and will take corrective measures.

We are glad that you liked and enjoyed our hotel facilities.We hope that you would continue to stay with us and give us another opportunity to serve you.

Warm Regards,
Pavan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Mumbai (Bombay), India
1 review
Reviewed January 10, 2014

It was one of my most comfortable stay during business travelling. Reception is impressive. Services are excellent.Rooms are big and maintained very well. Although it seems to be prime location, outside lane is not good.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janirh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

It was our pleasure to serve you during your stay and would like to thank you for sharing your experience.

With 100% guest satisfaction and ‘Yes I Can!’ philosophy as pillars of our service concepts, we are delighted to know that we could meet your expectations. Our Blu Team strives to provide the best hospitality to guests with a host of world-class amenities, personalized service and a range of recreational options like Serena Spa.

We look forward to welcoming you soon at our hotel in Hyderabad.

Best Regards,
Pawan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 28, 2013

Brand new star property of Carlson group but located in the interiors, not easy to locate and food is horrible, including breakfast. Rooms are cozy but nothing great to talk about. Will recommend only for short stay business trips if available a budget rate.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhishekjain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

We thank you for selecting us for your stay and sharing your experience.

I regret that your experience with us was not as per your expectations. Radisson Super Breakfast is one of the most important service concepts and we offer more than 50 food choices from fruits, juices, curds, flavored curds, type of cheese and meats, cold cuts, large selection of breads, three live counters, regional choices and cereals. The team of more than 40 chefs at the hotel come from various specialties and have made this hotel a food & beverage destination. The hotel has won six food awards besides that Master Chef award competing with the best in the city. For sure we need more work to do.

We would like to assure you that your feedback has been shared with concerned team to take corrective measures with immediate effect.

The hotel rooms are 44 sq. m, the largest that you find in Hyderabad equipped with 40inches LCD, tea / coffee maker , mini bar, Iron & Ironing board in every room, all bathrooms have shower cubicle & Bath- tub both. The rooms are facing Banjara Hills, poolside, atrium lobby and residential block. The hotel has a fully equipped business centre, meeting rooms and Serena Spa. Movida, the lounge & Bar has a resident DJ from Wednesday to Sunday. Dilmah t – Bar from Sri Lanka serves 31 single origin tea and tea based cocktails. Holy Basil is the specialty restaurant serving Thai, Chinese & Japanese selections.

We believe in our core philosophy ‘Yes I Can!’ and will go to the extent in delivering the same. Me and my team look forward for your visit in Hyderabad and hope to serve you with our amended services in the near future.

You must give us another opportunity to excite you and showcase our product to you.

Warm Regards,
Pavan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 28, 2013

I stayed for 5 days for business visit. It was a pain to explain the local cab driver the route to the hotel. The location is amidst the banjara hills locales.

The rooms are big, well kept and good the staff is polite but a little lethargic while check in and check outs.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sallauddin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

Thank you for your selection for your stay and sharing your experience.

Being in the center of Banjara Hills, we do face sometime challenges with the new cab drivers. The Hotel is operational since 18 months now and we have done one of the best visible drives this city has seen. In addition we have more than 15 signage around the hotel. I regret to note that despite you faced such a challenge. Our concierge desk has always a hotel card available with a small MAP which facilitates the new drivers.

Our brand is committed for 100% guest satisfaction by making the stay of our guests pleasant and comfortable. We are glad to know that you liked our accommodation and services. Your feedback on slow check – ins & Check outs is well noted and we will make an improvement. You must come and visit it next time and let me know how we fared.

We look forward to your continued patronage in the near future.

Warm Regards,
Pavan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2013

Located Scampily in some random lane next to Slums. Room size is v good and spacious. Housekeeping is good but the Lady on the one touch service was rude and denied sending water bottles after giving 4 tiny bottles for whole day!!!!! There is a very poor selection of channels for the tv. U feel like shutting off nd sleep!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mehtagaurav1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

Thank you for taking you time out and writing us your feedback. Indeed the hotel is located at Banjara Hills, the most posh area of Hyderabad and just off Road no 1, the main commercial and shopping district of Hyderabad. The hotel enjoys the privacy while being so close to a bustling commercial area. I am sure you noticed that there is no noise or pollution and yet a picturesque view of Banjara Hills. Many life style stores dot the lane next to the hotel.
I regret to note that you did not like the choice of TV channels although we have selected channels from English, Hindi, regional, sports, International and kids. I will review all these channels again and revisit this strategy.

In line with Radisson Blu standards, we provide two 500 ml bottles of mineral water daily to our guests. You can always order extra water from room service OR from the Mini Bar
With 100% guest satisfaction as our brand service concept and ‘Yes I Can’ philosophy, we appreciate guest feedback as an integral part of our growth process.

We look forward to your visit again to our hotel in Hyderabad.

Warm Regards,
Pavan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 25, 2013

A very nice hotel in Banjara Hills that offers a complete and very good service, large and comfortable rooms, good breakfast, variety of restaurant/food options and nearby amenities and shopping mall within walking distance.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajGill1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

We thank you for staying with us and sharing your experience. With “Yes I Can” philosophy as our core value, nothing delights us more than the satisfaction of our guests.

Radisson Blu Plaza Hotel Hyderabad Banjara Hills is a 5 Star hotel that offers modern facilities including the internally acclaimed “Serena Spa”. Our guests can choose to relax the comfortable rooms, indulge in a variety of recreational activities and have a gourmet experience at our dining outlets. It makes us immensely proud to note that our service standards were at par with your expectations and that you found our offerings worth the value.

Thank you for sharing your review and encouraging the entire team with your kind words of appreciation

Warm Regards,
Pavan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Markham, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 17, 2013

Although the street leading to the hilltop hotel is not that impressive, but once you are on the property it presents itself as a firstrate hotel with beautiful landscaping, an impressive foyer, and customer focussed and service oriented staff. Rooms are 'really' large, well kept and comfortable, but could have done better with an added sofa or loveseat. Buffet meals offer a variety to choose from, and the staff is really friendly. Our stay was very comfortable and thoroughly enjoyable.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PawanKakar, Director of Sales & Marketing at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, January 26, 2014
Dear Guest,

We thank you for your patronage and review. It was a pleasure to serve you on your stay at Radisson Blu Plaza Hotel Hyderabad Banjara Hills. We are happy to note that you had a memorable stay and that our facilities were at par with your expectations.

Located in downtown, the Radisson Blu Plaza Hotel Hyderabad boasts a spectacular cityscape view of Banjara Hills. Our hotel features a design that is heavily influenced by Asian architecture, combining marble and glass into a sleek, modern look. It makes us immensely proud to note that our service standards exceeded your expectations and that you found our offerings worth the value. During your next stay with us, you can experience our premier facilities including swimming pool, Fitness center and Spa.

It was a privilege to have you at our hotel and we are eagerly looking forward to welcome you back.

Best Regards,
Pawan Kakar
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Hotel Hyderabad Banjara Hills

Property: Radisson Blu Plaza Hotel Hyderabad Banjara Hills
Address: 8 - 2 - 409 Road No 6 | Banjara Hills, Hyderabad 500034, India
Phone Number:
Location: India > Telangana > Hyderabad District > Hyderabad > Banjara Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 313 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Radisson Blu Plaza Hotel Hyderabad Banjara Hills 4.5*
Number of rooms: 155
Official Description (provided by the hotel):
Radisson Blu creates iconic buildings with individual interiors invoking an inviting, exciting ambiance and offering a holistic hospitality experience that is totally relevant to now. Radisson Blu flagship properties can be found in prime locations, including major cities, airport gateways and leisure destinations around the world.Radisson Blu Hotels & Resorts, part of the Rezidor Hotel Group, currently operates more than 230 hotels worldwide, with another 51 projects under development. Radisson Blu is a first class full service hotel brand with key differentiators such as the 100% Guest Satisfaction Guarantee and the Yes I Can! spirit of service. ... more   less 
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