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“Very pleasantly surprised.”

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Radisson Blu Plaza Hotel Hyderabad Banjara Hills
Ranked #20 of 313 Hotels in Hyderabad
kolkata
1 review
“Very pleasantly surprised.”
Reviewed February 25, 2013

Stayed with my wife and son for four nights in December. Would recommend your hotel wholeheartedly. Brand new and spotlessly clean. We ate at all your restaurants. Food was surprisingly excellent throughout. Breakfast outstanding. What we loved was your service. Your staff from the doormen to housekeeping were only to eager to please. We didn't have one occasion to complain.
I don't know whether this is because you are a new establishment but I certainly hope you keep it up.
One thing,however. The airconditioning in your otherwise excellent rooms was "super-efficient".
We were frozen. Please rectify this.
I would recommend your hotel wholeheartedly.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pramodekapur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, February 26, 2013
Dear Guest,

Thank you choosing to stay with us at Radisson Blu Hyderabad. We are pleased to know that you enjoyed your stay with us. Radisson Blu is the latest entry into the Hyderabad hospitality scene, and is rapidly climbing to the top of the ladder. We pride ourselves on our prompt, superior services, state of the art amenities and spacious accommodation. Among hotels in Hyderabad, Radisson Blu has carved a niche for itself.

Catering to a wide variety of guests, our food and beverage menu has been customized to appeal to both national and international tastes. We are delighted to know that you were impressed with our service standard and would like to visit us again. Once again, thank you for the review and hope to welcome you again.

Warm Regards,
Nishan Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
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  • English first
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English first
San Diego
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 24, 2013

Business brought me to Hyderabad. I did not know the area and decided to go with a name brand hotel. I was pleasantly surprised by the excellent service. I arrived at 9:00 AM and thought that I would just drop off my bags before my meeting, but they checked me in and gave me complimentary coffee and muffins,

The hotel is beautifully appointed and seems to be very kid friendly, with a play are for children. The food was good an the breakfast buffet was friendly to American tastes while having a full array of Indian dishes.

Rooms are large and I got one with a great view of the pool area. Great bathroom too. At the price I am considering changing my base of operations to Hyderabad while In India

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MVakSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, March 28, 2013
Dear Guest,

Thank you for selecting to stay with Radisson Blu Plaza Hotel Hyderabad Banjara Hills. We are pleased to know that you enjoyed your stay with us. Radisson Blu is the latest entry into the Hyderabad hospitality scene, and is rapidly climbing to the top of the ladder. We pride ourselves on our prompt, superior services, state of the art amenities and spacious accommodation.

Catering to a wide variety of guests, our food and beverage menu has been customized to appeal to both national and international tastes. We are delighted to know that you were impressed with our service standard and would like to visit us again.

Once again, thank you for the review and looking forward to welcome you again.

Warm Regards,
Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 17, 2013

Very good atmosphere, worth the money spent and a must visit for a relaxing afternoon. Kids are taken care well and plenty to keep them busy. Oriental varieties and desserts are something to go after along with ice creams. Sushi was awesome and everything is fresh

  • Stayed February 2013, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank DeepakTatavarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, March 28, 2013
Dear Guest,

Thank you so much for the encouraging feedback. The team at Radisson Blu Plaza Hotel Hyderabad Banjara Hills believes in the concept of 100% guest satisfaction and takes care of the little ones with equal importance. It is a pleasure to learn about your great stay experience in the tranquil atmosphere of Hyderabad. We are happy to receive your appreciation for our Oriental varieties, desserts and freshly prepared Sushi.

We express our gratitude for your review and look forward to welcoming you once again.

Best Regards,
Nishan Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 7, 2013

This hotel was a very pleasant surprise for India: great room size, impeccably clean, exceptionally warm staff. The location takes away from it being well known. It is tucked away, amongst residential homes. The continental breakfast is excellent.
Downside: No gift stores, no henna services, needs better restaurants

Room Tip: Rooms that are higher and overlook the lobby are interesting
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Drdin2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, February 12, 2013
Dear Guest,

Many thanks for taking your time out and writing a review about our hotel. We are truly a modern, contemporary hotel located at one of the most tranquil location of Hyderabad. Supported by Radisson Blu service concepts like Yes I Can! & 100% guest satisfaction guaranteed, we make every effort towards the guest experience being a memorable one.

Indeed the hotel has the largest rooms available in the city, with room size beginning 44sqm. We also have business class rooms and suites.

One of the specialties of our hotel is variety of restaurants and cuisines you can choose from. Our Asian specialty restaurant Holy Basil serves authentic Thai, Japanese and Chinese food. Chill restaurant serves Indian delicacies besides Italian and continental food. The Chill terrace overlooks Banjara Hills and serves bar be que food & sumptuous thin crust pizza.

Dilmah t- Bar, the first in India and only eighth in the world serves 31 single origin teas. You can enjoy tea based cocktail and mocktail. Very shortly we are introducing the first “Real High Tea” of Hyderabad. We have introduced many new food related concepts in the city especially the “Families Go Blu”, the Sunday Brunch, which has also recently won the Best Sunday Brunch Award (New Comer) from Times Food Guide 2013.

For leisure, the gymnasium located on the second floor, adjacent to swimming pool indeed has a beautiful view of the surroundings. We would be launching our Spa in the second quarter of this year which will also have saloon services.

Thank you for your feedback with regards to the gift shop.

Once again, thank you for your suggestions & I will look forward to welcome you on your next visit.

Warm Regards,
Nishan Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
Reviewed February 7, 2013

I went to the chill restaurant and was surprised to see the amazing view..we had a lovely dinner under open sky and of course i look forward to visit again with my fiance. the staff were nice food was good but only thing I felt is that the ladies working there, wearing red sarees doesn't suit with the theme blu! they need a makeover when it comes to uniform..and they should wear a blouse which covers most of their hands. Sorry couldn't stop myself from sharing my opinion, as i'm a fashion designer myself.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rashmi444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, February 13, 2013
Dear Rashmi,

Thank you for sharing your dining experience of our all-day dining restaurant ‘Chill Restaurant & Terrace’. We are glad you enjoyed dining on the terrace under the starry sky with your fiancé.

At Radisson Blu Plaza Hotel Hyderabad Banjara Hills, we make every effort to provide the perfect dining experience for our guests. The ambiance of this restaurant is most sought after by our patrons, as it offers scenic views of Banjara Hills, away from the noise of the bustling city, also known for the authentic Indian and world cuisine crafted to meet the taste buds of our diners.

Your suggestion about the uniform of the staff has been duly noted and is greatly appreciated. We are grateful for reviewing our fine dining restaurant and look forward to welcome you back once again.

Warm Regards,
Nishan Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, Andhra Pradesh, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 5, 2013

We had a party at the banquet hall. The food serving area is outside where the management just wouldn't switch on the AC. It was like eating in an oven but not really an oven because ironically, the food was cold. Forget the phrase "not so good" because the food was stale - period. Pathetic service(can't think of a worse adjective now). Very rude staff. After a point of time they just switched off the AC of the banquet hall as well and forced us to leave. The "so called manager" of the banquet hall(Sandeep if I remember correctly) was of no help in all this. Overall, a really bad experience.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mohitnainani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, April 2, 2013
Dear Guest,

We thank you for sharing your feedback with us on TripAdvisor. We sincerely regret the inconvenience caused to you during Mr. Naveen’s Sangeet party hosted in the banquet hall in Radisson Blu Plaza Hotel Hyderabad Banjara Hills.

We investigated the issue with our staff and found that the party went on late than the scheduled hours.

With due consideration, we would like to bring to your notice that dinner buffet was open until 1:30 am which was already been informed to the host prior to the event.
However we apologize for not meeting your request to switch on the AC in due time that caused inconvenience to you.

Please give us an opportunity once again to enhance your experience at Radisson Blu Plaza Hotel Hyderabad Banjara Hills.

Best Regards,
Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
126 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 2, 2013

The hotel is located in Banjara Hills a up market area , the staff is helpful as the hotel is only a few months old a lot is yet to be done the House keeping staff is very very good but not organised as yet if you don't call you may find your room not done even by 1 pm.
The food is excellent and the in room dining prompt the bar is well stocked one thing new is the hirel serves Thai food and some items on the menu are Thai street food that is really excellent Chinese is also quite good in the whole the hotel is really good it Sould become on if the finest hotel in the times to come if a little more care from the respective heads.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gautam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NishanSilva, General Manager at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, responded to this review, February 12, 2013
Dear Gautam,

Thank you for taking out time to review your recent stay at Radisson Blu Plaza Hotel Hyderabad Banjara Hills. It is a pleasure to receive such encouraging feedback about the hotel. I have personally shared your comments with the entire team and they are all delighted.

We have also noted your displeasure with regards to housekeeping where we could not meet your expectations. I consider your feedback as constructive as it highlights the opportunity we have to improve to provide a better overall experience. The Team and I look forward to welcome you back on your next visit to Hyderabad.

Warm Regards,
Nishan Silva
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Hotel Hyderabad Banjara Hills

Property: Radisson Blu Plaza Hotel Hyderabad Banjara Hills
Address: 8 - 2 - 409 Road No 6 | Banjara Hills, Hyderabad 500034, India
Phone Number:
Location: India > Telangana > Hyderabad District > Hyderabad > Banjara Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 313 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Radisson Blu Plaza Hotel Hyderabad Banjara Hills 4.5*
Number of rooms: 155
Official Description (provided by the hotel):
Radisson Blu creates iconic buildings with individual interiors invoking an inviting, exciting ambiance and offering a holistic hospitality experience that is totally relevant to now. Radisson Blu flagship properties can be found in prime locations, including major cities, airport gateways and leisure destinations around the world.Radisson Blu Hotels & Resorts, part of the Rezidor Hotel Group, currently operates more than 230 hotels worldwide, with another 51 projects under development. Radisson Blu is a first class full service hotel brand with key differentiators such as the 100% Guest Satisfaction Guarantee and the Yes I Can! spirit of service. ... more   less 
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