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“Do Something about the stink!”

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Taj Banjara Hyderabad
Ranked #28 of 313 Hotels in Hyderabad
Certificate of Excellence
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Do Something about the stink!”
Reviewed August 19, 2013

Hi guys, stayed there while on a business trip.
Its all good, but they really need to do something about the stink coming for the nearby lake.
Its aweful.

Rest, lovely hotel, good food, nice rooms (the stink doesnt come in)

Thanks!
3.5 Out of 5.

Room Tip: Its a nice hotel but the oustide, stinks.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robertniles01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, General Manager at Taj Banjara Hyderabad, responded to this review, August 27, 2013
Dear Guest,

We would like to thank you for the feedback given and it is our pleasure that you have enjoyed your stay with us.

We would also like to share that the lake belongs to APTDC and we are working with the Government very closely on the process of cleaning it and should be completed as early as possible.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.

Warm Regards,

Ranju Singh

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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792 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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English first
Mumbai (Bombay), India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 11, 2013

There is something in this hotel which attracts me gain and again...No its not a new property neither is it one of those tech savy hotels, BUT there is something attached to this hotel which just does not let me go off. My father used to stay in this hotel in the yesteryears and now its me staying here :), continuing with the legacy.
When ever it comes to booking a hotel in HYD it has to be Taj Banjara. There r many new hotels which have come up in HYD but the history attached to the hotel, the lake surrounding it, the lobby with ethnic touch or the bedroom reminding me of the old Hindi movie scenes.

Food is just awesome and the bar is well stocked up...Overall, yes there r things which can definitely be improved, but this remains my choice in HYD

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sid_Mum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, General Manager at Taj Banjara Hyderabad, responded to this review, August 12, 2013
Dear Guest,

We would like to thank you for the feedback given and it is our pleasure that you have enjoyed your stay with us.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.

Regards,

Ranju Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bombay
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed July 31, 2013

I had to stay a weekend at Hyderabad in February and was looking for a hotel close to the center of the town. So when I got a package offer at the Taj Banjara I grabbed it.
The hotel was nice and conveniently located. However, it does not look as grand as most five star hotels do. The area in front of the hotel is tiny, and maneuvering cars in that area is a challenge. This also means that the main building is too close to the main road and very exposed to the noise of traffic.
The lobby was small very oddly shaped. We had to search for the reception desk which was located in a corner! The lighting is also dim and gives a gloomy feeling.
Anyway, the staff was friendly and the check in was reasonably fast. The rooms were nicely decorated, with glass bathrooms, which gave a feeling of space even though actually they were small. All necessary amenities were present.
Breakfast was included in the package, and the buffet variety was excellent. The taste was great as can be expected of the Taj group kitchens. Given the cost of the a-la-carte menu, we preferred to have lunch and dinner outside. Anyway the location of the hotel is so great that there are lots of restaurants nearby. Also there are mails with food courts.
As I had paid in advance, there was no problem during the check out also.
All in all, a pleasant experience.

Room Tip: Rooms facing the pool and facing the main road have a better view.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DarnieChristopher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, General Manager at Taj Banjara Hyderabad, responded to this review, August 3, 2013
Dear Guest,

We would like to thank you for the feedback given and it is our pleasure that you have enjoyed your stay with us.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.

Regards,

Ranju Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 24, 2013

I have stayed here many times and have seen the steady decline of this once good hotel. It is now showing its age and is in need of a complete refurbishment. Once you get past the rather filty looking "lake", the lobby and the entarnce area is good. That is where the positives end. The rooms are really dated and even more frustrating is the lack of toileteries (toothbrush, comb etc.) readily available. You have to call guest services for this. The bathroom requires a complete overhaul. The food is very good and the service is as good as you expect from the Taj brand. I used the so called gym one afternoon and it was not a place to go back to. No airconditioning and so crammed. As with other taj hotels the internet is not free and that to me is an issue. Most customers staying here are there for business and not having free wifi is a problem. I would probably look for somewhere else to stay next time I am in Hyderabad.

Compared to Taj Lands End in Mumbai and Vivanta Taj Surya in Coimbatore, Taj Banjara is in a different class - a 3 star rated property with 5 star staff.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjtBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, Manager at Taj Banjara Hyderabad, responded to this review, July 24, 2013
Dear Guest,

We would like to thank you for the feedback given and accept my sincere apologies for the dissatisfactory stay.

With reference to your feedback regarding toileteries and amenities missing, it has been taken up with the respective department and assure you of better service in your future stay.

We would also like to share that the lake belongs to APTDC and we are working with the Government very closely on the process of cleaning it and should be completed as early as possible. May I request you not to hold this incident against us and give us another opportunity to serve you in the true Taj tradition.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.and assure you of a better stay in the future.



Regards,

Ranju Singh

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2013

I stayed there for two nights. This is not, I repeat not a 5 star hotel. I rate it as a 3 star hotel or may be 2.5 star
1. The room was damp.
2. There was no internet service, even after paying for it. The technician came around 11.00 PM and tried to fix the problem till 3:00 AM. In the end he couldn't fix it.
3. There were mosquitoes and flies everywhere, from the rooms to the lobby to the dining area.
4. If you come out of the hotel, the strong stench from the "so called' lake will bring out your intestines. It is sickening, unbearable, intolerable. basically, this dirty, filthy lake is an open septic tank, right in front of this nasty hotel.
5. The ironing board was not in the room, there was no clock in the room, Only one soap was kept in the bathroom. One towel for two people. I had to call for each and everything.
Please don't fall pray to those exotic pictures shown on their web site.. It's nothing but false advertisement. I regret my stay there and I had to switch to Krishna Oberoi, which is indeed a 5 star hotel.
I will never, ever stay in this dirty, third grade hotel. It was an horrible experience.
i was quoted a price and while checking-in, I was quoted a much higher price. That's deceiving the guests.

Room Tip: Do not select this hotel...Please don't spoil your vacation.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Javid R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, General Manager at Taj Banjara Hyderabad, responded to this review, July 24, 2013
Dear Guest,

We would like to thank you for the feedback given and it is extremely disturbing to know about your dissatisfaction.

With reference to your feedback regarding failure of the WiFi services,toileteries and amenities missing, it has been taken up with the respective department and assure you of better service in your future stay.

We would also like to share that the lake belongs to APTDC and we are working with the Government very closely on the process of cleaning it and should be completed as early as possible. May I request you not to hold this incident against us and give us another opportunity to serve you in the true Taj tradition.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.and assure you of a better stay in the future.



Regards,

Ranju Singh

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 21, 2013

We spent 12 nights here, arriving before and then celebrating our son's wedding. From the minute we checked in, we were treated extremely well. The staff is very attentive, the service superb. We ate at the coffee shop (where breakfast is served every day -- delicious mix of Indian and european choices), and at the lakeside restaurant. The lakeside restaurant was amazing -- the chef came out and talked with us about the menu, and showed my husband how the bread is made in the tandoor oven.

Our room (a Junior Suite) was extremely comfortable, clean and well appointed. This hotel is strategically located within easy walking distance of good shopping, and short auto rickshaw or taxi rides to other parts of the city. The concierge was friendly and very helpful as well. After our first breakfast, the wait staff knew our names and what we liked to drink -- and offered it to us by name every day. If we switched they were flexible -- and asked which one or another we'd like the next day.

As we were here for our son's wedding which was held at the hotel, the food at the wedding as well as the setup was perfect in every way.

The only downside of this hotel is the smell of the lake when it rains. You couldn't smell it while in the hotel, and even at the lakeside restaurant they take care of the smell by burning incense. But, when you walk out the front door, the smell can be a bit overwhelming. It did not, however, detract from the amazing time we had -- We would definitely stay here agin!

Stayed July 2013, traveled with family
Helpful?
Thank BpDianeBruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, General Manager at Taj Banjara Hyderabad, responded to this review, July 23, 2013
Dear Guest,

We would like to thank you for the feedback given and it is our pleasure that you have enjoyed your stay with us.

We would also like to share that the lake belongs to APTDC and we are working with the Government very closely on the process of cleaning it and should be completed as early as possible. May I request you not to hold this incident against us and give us another opportunity to serve you in the true Taj tradition.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.

Warm Regards,

Ranju Singh

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed July 18, 2013

A five star hotel with 3 star rates? Sounded too good to be true. So when I got a 2 nights 3 days package offer as a Taj member, I grabbed at it. My husband and I had some personal work at Hyderabad and so we stayed there for a long weekend.
The hotel is nice and centrally located. However, if you are a regular at five stars, then this is a bit of a let down. The façade is nice but not too grand. The hotel is small and the lobby is in an odd shape. We had to search for the reception desk which is located in a corner!
Anyway, the staff was friendly and the check in was reasonably fast. There was some problem with the room and we had to get it changed, but that was done without much problem. The rooms were spacious and having all necessary amenities.
Breakfast was included in the package, and the buffet variety was excellent. The taste was great as can be expected of the Taj group kitchens.
All in all, a pleasant experience.

Room Tip: The rooms facing the front of the hotel have a good view of the school in front, and feel better tha...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JayanthiDarnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRanju, General Manager at Taj Banjara Hyderabad, responded to this review, July 23, 2013
Dear Guest,

We would like to thank you for the feedback given and it is our pleasure that you have enjoyed your stay with us.

It is only through valuable feedback from our esteemed guests like yourself that we can improve our product and services.

We all at the Taj Banjara, look forward to seeing you again.

Regards,

Ranju Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj Banjara Hyderabad

Property: Taj Banjara Hyderabad
Address: Road No.1 Banjara Hills, Hyderabad 500034, India
Location: India > Telangana > Hyderabad District > Hyderabad > Banjara Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Hyderabad
#40 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Taj Banjara Hyderabad 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Taj Banjara Hyderabad Hotel Hyderabad
Taj Banjara Hotel Hyderabad
Hyderabad Taj Banjara Hotel
Hotel Taj Banjara Hyderabad

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