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“Excellent Hotel.” 5 of 5 bubbles
Review of ITC Kakatiya

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ITC Kakatiya
Ranked #7 of 306 Hotels in Hyderabad
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Hotel.”
5 of 5 bubbles Reviewed August 28, 2011

It is a great place to stay. Everything about the hotel is excellent including the food. Best part was that we checked in late in the hotel and they pre-poned the midnight buffet just to accomodate the 6 of us.
Great experience.
Everything in the hotel starting from the lobby to the rooms, the toilets are very well kept.
We had our own cars, hence I am not sure about their airport transportation.

  • Stayed August 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MaheshC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, August 29, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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887 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 25, 2011

Stated with family in Aug 2011 for 2 weeks. Everything was awesome as always except some ITC changes. Breakfast is not provided if you are using SPG points which was bit strange this time. Westin hotel in Hyderabad will provide the breakfast for all its SPG members . I hope ITC will look into this. Apart from that issue, Its the best hotel. Spacious rooms and excellent customer service

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WorldChicago2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, August 31, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed August 23, 2011

Stayed here 1 night. Service excellent as expected but the rooms are nothing to write home about. Did get placed in unaccompanied female floor with extra security which some will appreciate. If returning to Hyderabad will likely try another hotel.

  • Stayed August 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Skisnowy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, August 24, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We have noted your observations and are addressing the same.We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed August 17, 2011

I stayed at the ITC Kakatiya Hyderabad Hotel expecting the same world class service and facility as other Starwood Luxury Collection Hotels. What a disappointment...

ITC Kakatiya Hotel is very old and outdated; even the so called newly renovated rooms look less than desirable...open the window and there are pigeons droppings everywhere... The pool is also dirty and full of pigeon feathers... The service is very slow everywhere, especially at the restaurant. I really hope ITC can raise the bar... I much prefer Westin Hyderabad Mindspace Hotel.

  • Stayed March 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank lax-world-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, August 21, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We have noted your observations and are addressing the same. Your valuable feedback has been communicated to the concerned departments as well. Your next trip will guarantee a clean pool and a droppings free window space. The service will be at par to your expectations.
.We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 22, 2011

I traveled to Hyderabad for business and stayed at the Kakatiya for 2 weeks - it is by far one of the best hotels that I've ever stayed at. The staff was absolutely wonderful and really went out of their way to make my stay comfortable and special- I was attending a wedding of a coworker and one of the ladies from the front desk came up to my room to help me drape my sari! The restaurants have amazing food with service to match. By the end of my stay I felt as though I had made great friends with the servers and bartenders. Thanks to everyone at the Kakatiya - I'll definitely be coming back in the future!!

  • Stayed May 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lzcobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, July 28, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 19, 2011

Its a great hotel. The rooms are great and the service is great.
The only downfall to my stay was that I was given one of the special rooms for single women travelers without being asked if I wanted it. I didn't see the point of this special treatment. I thought it was unnecessary grouping.
And if you pick these rooms, you cant take any male visitors inside while they allow male room service people in!

Room Tip: Make sure you ask for rooms away from the road as its quieter that side.
See more room tips
  • Stayed June 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MariaJos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, July 20, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your valuable feedback with us on TripAdvisor.

We are very pleased to learn that your stay with us was as per your expectations. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We will continue to strive in our endeavor " Nobody gives you India like we do ".
We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 29, 2011

I have stayed at the Kakatiya several times when I have been to Hyderabad, and it has never let me down.

The staff are extremely friendly, warm and welcoming, particularly Kuldeep and Meenakshi. Whenever I stay at the property, they ensure that there is Thums Up, my favourite drink, in the mini bar fridge. The buffet breakfast in morning is excellent, with a wide range of south Indian dosas and other delicasies.

The rooms at Tower wing offer splendid views of the Hussain Saagar lake and the twin cities of Secundarabad and Hyderabad. The thing that makes the stay even more enjoyable is the presence of the restaurant Dakshin, which dishes up the most mouth watering and delicious south indian dishes I have ever eaten.

I would strongly recommend this hotel to travellers heading to Hyderbad. Sadly the airport in Begumpet is not operational now, as it was a quick transfer to the airport few years ago.

Room Tip: If you can afford, book the Tower room
See more room tips
  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rajiv91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, June 30, 2011
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your valuable feedback with us on TripAdvisor.

We are very pleased to learn that your stay with us was as per your expectations. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We will continue to strive in our endeavor " Nobody gives you India like we do ".
We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Kakatiya

Property: ITC Kakatiya
Address: 6 - 3 - 1187, Hyderabad 500016, India
Location: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hyderabad
#5 Spa Hotel in Hyderabad
#6 Luxury Hotel in Hyderabad
#8 Romantic Hotel in Hyderabad
#9 Business Hotel in Hyderabad
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Kakatiya 5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com and Priceline so you can book your ITC Kakatiya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Itc Kakatiya Hyderabad
Itc Kakatiya Hotel Hyderabad

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