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“A true castle to stay and feel royal”
Review of Amrutha Castle

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Amrutha Castle
Ranked #85 of 307 Hotels in Hyderabad
Kolkata (Calcutta), India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A true castle to stay and feel royal”
Reviewed July 13, 2013

Myself with my aged parents stayed in this castle - a truly designed castle for 6 days... It was really a different place to stay and very relaxing... We made this vacation in last week after 2 years... Na d really enjoyed the place.. Rooms are Small but Nicely maintained. Ample of food verity and testy. Very near to Lumbini Park, NTR Park and Birla Mandir. All the major spots are not more than 40 mins drive... In short we are very satisfied our vacation and the quality service in this cheap rate...

The only thing we dis-liked, the attitude of the Travel Desk representative. Not all of them, but few of them are not co-operative and also they don't allow to take any private pre-paid cab out-side the hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Subhadeep556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, July 15, 2013
Dear Mr. Subhadeep,

Greetings from Amrutha Castle, Hyderabad!

We thank you very much for having shown interest towards our Castle.

It is with great concern I have made a note of your comments. We do take great care that our esteemed guest do not face any inconvenience, so on this occasion an acceptable standard has clearly not been met.

Customer feedback has always been an integral part of our learning, understanding and catering to the needs of the guests. I would like to assure you that the matter has been taken up most strongly with the concerned department heads and necessary amends have been made to avoid the occurrence of such.

Do let me know if there is anything else I can do to make your stay comfortable for future and I look forward to welcoming you back.

Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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532 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2013

Liked thehotel and ambience, the location is very good and the design of hotel is attractive.! But the services are a little slow and clarifications are required for smoking n non smoking rooms.! Rest was good and will look after staying again wid expected correction.!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnimeshRajvaidya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, July 15, 2013
Dear Mr. Rajvaidhya,

Greetings from Amrutha Castle, Hyderabad!

We thank you very much for having shown interest towards our Castle.

It is with great concern I have made a note of your comments. We do take great care that our esteemed guest do not face any inconvenience, so on this occasion an acceptable standard has clearly not been met.

Customer feedback has always been an integral part of our learning, understanding and catering to the needs of the guests. I would like to assure you that the matter has been taken up most strongly with the concerned department heads and necessary amends have been made to avoid the occurrence of such.

Do let me know if there is anything else I can do to make your stay comfortable for future and I look forward to welcoming you back.

Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 6, 2013

Once you are entering the complex you feel something different. Nice reception. Small and Nicely maintained rooms. Nice Restaurant to enjoy food.Ample Parking Space. Very near to Lumbini Park and Birla Mandir.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devenderkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, July 8, 2013
Dear Mr Devender,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 5, 2013

Amrutha Castle was a surprise to us because we were circumspect after reading some of the reviews of this hotel. We took it because we got a decent deal from RCI. To be fair, the entire property and the service is easily 4 star. Right from our check in to check out and in between 3 nights and 4 days, it was smooth sailing all through. The room service was quick, the staff very decent and friendly and the food above average ( breakfast was wanting in taste and variety ) and money's worth. The swimming pool is small but well maintained. I am sure that there are as comparitive hotels in Hyderabad but for a RCI deal, its pretty good and worth it.

Room Tip: Ask for the renovated rooms. Check out the daily room taxes chargeable by the Hotel , because it is...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnandSimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, July 5, 2013
Dear Mr Anand Simon,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

We, senior citizen couple, stayed here for 3 nights / 4 days. Good and grand hotel in a very good locality. The Hotel's claim that the Hotel has been adjudged the best seems to carry conviction. Being opposite to the Secretariat and very near to the State Assembly, Hussain Sagar and Tank Bund and also the exquisite Birla Mandir is an advantage.

The Hotel arranges for the (group) visit to say, Ramoji Film City at reasonable fare. It also arranged personal (private taxi) site seeing and pick up and drop facility to the Airport. The Restaurant is very well maintained and hygienic. Buffet Food, both breakfast and Dinner-Quality and Variety- is very satisfactory. Complimentary Tea/Coffee arrangement- a nice gesture. The Rooms are good.

At least 2 chairs should be provided in place of only one as was found during our visit. Also one Bath stool should be provided for those who want to in sitting position, though good "shower bath" was available. Hot water should be available 24 hours instead of restricted periods both in the morning and evening.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShankerTondare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, June 28, 2013
Dear Mr Tondare,

Greetings from Amrutha Castle, Hyderabad!

We thank you very much for having shown interest towards our Castle.

It is with great concern I have made a note of your comments. Customer feedback has always been an integral part of our learning, understanding and catering to the needs of the guests.

Do let me know if there is anything else I can do to make your stay comfortable for future and I look forward to welcoming you back.

Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2013

Displaying Hospitality award certificates in the rooms&lobbies wont work-LIVE UPTO IT.to start with-broken tap-unattended,poor management on the booking records,etc etc&so much for the best architecture award-my window view was a service staircase..so if i open my window i see staff up and down whole day.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Gouri U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, June 25, 2013
Dear Ms Gouri,

Greetings from Amrutha Castle, Hyderabad!

We thank you very much for having shown interest towards our Castle.

It is with great concern I have made a note of your comments on the incident. We do take great care that our esteemed guest do not face any inconvenience, so on this occasion an acceptable standard has clearly not been met.

Customer feedback has always been an integral part of our learning, understanding and catering to the needs of the guests. I would like to assure you that the matter has been taken up most strongly with the concerned department heads and necessary amends have been made to avoid the occurrence of such.

Do let me know if there is anything else I can do to make your stay comfortable for future and I look forward to welcoming you back.

Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hyderabad hotels

Mumbai (Bombay), India
Level Contributor
104 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 25, 2013 via mobile

Location of the hotel can be termed both bad or good . Good because its close to bus terminal and city ..and bad because there remains nothing for a holiday seeker .
The architecture is great ... a bit of castle with limited imagination.
Food is great and so is the service .
But at the time of awosome lunch when you realiz that you in the middle of hotel's RCI guests and all white telgu locals, it becomes necessary to remind youself that you are here for professional reasons and the bill is going to be paid by someone else.
For me, it was good but certainly not the best
as hyderabad now has some great hotel experiences at around same price

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kewalks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, June 25, 2013
Dear Guest,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amrutha Castle

Property: Amrutha Castle
Address: 5 - 9 - 16 Opp Secretariat, Hyderabad 500004, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 307 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amrutha Castle 3*
Number of rooms: 96
Official Description (provided by the hotel):
Complete getaway from mundane business class hotels – a centrally located 4 star boutique hotel in the city of pearls and minarets – Hyderabad. Built on the lines of a Bavarian Castle-Schloss Neushwanstien, this abode of royal luxury and gorgeous grandeurs is constructed in medieval European architectural style and is in front of the Andhra Pradesh State Secretariat, Hyderabad. ... more   less 
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Also Known As:
Best Western Amrutha Castle Hotel Hyderabad
Best Western Hotel Hyderabad
Hyderabad Best Western
Best Western Hyderabad

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