Was there on business between 30/6 and 3/7. Easy access via ORR from the airport. May not be so from Hyd railway station/bus stand.
Excellent and speedy check-in process. Free wi-fi for us, but it was explained to us that we will need to choose a package and that the charges will be reversed.
Access to floor is controlled on the lift, and if needed to meet colleagues, you have to request for it.
Very clean and well maintained rooms. Bathrooms very well maintained too. Storage is good too. Tea/coffee with water heater provided. Writing table is large with an OK chair. Beds as usual - too soft for my comfort, but maybe that is the standard for hotels.
Excellent restaurant - Cascade - buffet for breakfast and dinner. Both part of the stay plan, and very sumptuous and tasty. We had a bit of a trouble on one of the days, as a large group also landed at the same time causing food to run out till it got refilled.
Very courteous staff too. We got a drop/pick to/up from office nearby.
Only imperfection was on the day I landed. airline had put in a plastic tag on my luggage that was not coming off even after twisting it. Asked housekeeping twice for scissors, but did not get it. A colleague was able to help out.
Suggestions for improvement: 1. Please reduce the sound level on the lifts that indicate arrival on the floor. It is quite loud at night, more so for rooms that are close to the lift, as mine was
2. Please consider putting in rubber padding at the bottom of the door...it helps in reducing outside sounds coming into the room. On one of the nights there were a bunch of boisterous youngsters moving from one room to the other
3. Please explain how the AC temp control works to guests. I tried to increase the temperature in the room to 24 from 20, but nothing happened.
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