I am writing the review after my 3rd visit to this hotel. The housekeeping and restaurant staff are excellent in their work. On the housekeeping side, I have received excellent & top class service from Dilip Das & Manoj Singh. The restaurant staff are very courteous and the chefs do a great job, especially spreading out a number of awesome dishes during breakfast. Overall, they charge very competitive rates to corporate customers given such services. And hence, I have every reason to re-visit this hotel every time I need a hotel at Hyderabad.
There are, however, areas of improvement. The front desk falters at times, when dealing with corporate customers. During my first visit (June, 2013), I remember I was made to wait for about 20 minutes after completion of formalities as they had not already allotted a room even after an advance booking. Also, during my 3rd visit, I was told that the internet is chargeable when it is not for corporate customers. I could reason out with them as I knew the rules from my earlier visits but such misinformation may cause trouble for first time visitors.
Overall, I'd rate this as a great place to stay if you are travelling to Greater Hyderabad areas and a good value for money accommodation.
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