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“Good business hotel” 5 of 5 bubbles
Review of Lemon Tree Premier, HITEC City

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Lemon Tree Premier, HITEC City
Ranked #12 of 306 Hotels in Hyderabad
Certificate of Excellence
Kolkata
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good business hotel”
5 of 5 bubbles Reviewed June 22, 2014 via mobile

I stayed at Lemon Tree on official visit for 5 days in June. I was given a room on their Ladies only floor. Its good to see hotel tak8ng extra care for single women guests. The hospitality of the staff, the quality of food and the condition of rooms is excellent. A big thumbs up for doing a great job....will surely stay more in future.

Stayed June 2014, traveled on business
Helpful?
1 Thank AritraM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 29, 2014
Dear Guest,

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Hyderabad. I am delighted to hear that you had a memorable stay.

We sincerely appreciate your taking time off to share your experience on Trip Advisor and are delighted to note your positive review. I have shared your compliments with the entire team.

At Lemon Tree Premier, Hyderabad, we endeavor to be consistent in ensuring that we deliver excellent service and single lady traveler floor and amenities are one of the USP .
We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Narotam Singh
Hotel General Manager – Hyderabad Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (281)
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English first
Mumbai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 22, 2014

Lemon Tree Premier at Hyderabad is an excellent hotel to stay for your business or pleasure trip. Beautiful ambience. Superb art decor at all floors and in rooms adds to the aesthetic appeal. Great food... !!!

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Sameer V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 29, 2014
Dear Guest,

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Hyderabad. I am delighted to hear that you had a memorable stay.

We sincerely appreciate your taking time off to share your experience on Trip Advisor and are delighted to note your positive review.

When you decide to visit us next, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.



Best Regards,

Narotam Singh
Hotel General Manager – Hyderabad Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 22, 2014

I would recommend this hotel for stay as it provides all amenities, nice ambience,good food and a great team of hotel staff. My special thanks to Mrinmay(House keeping),Arun Gupta (Management), Ramana (house keeping) for their nice service provided during my stay at the hotel.
Wishing you all d best!
Regards
Amit
Room no. 519

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mailamit29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 29, 2014
Dear Guest,

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Hyderabad. I am delighted to hear that you had a memorable stay.

We sincerely appreciate your taking time off to share your experience on Trip Advisor and are delighted to note your positive review. I have shared your compliments with the entire team for whom it has been a great source of inspiration.

At Lemon Tree Premier, Hyderabad, we endeavour to be consistent in ensuring that we deliver excellent service. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Narotam Singh
Hotel General Manager – Hyderabad Region

15 cities. 25 hotels. 2800 rooms. Refreshing India
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 13, 2014

I was here for my business meeting. Apart from the usual cleanliness and good service, I loved the rooms and the location of the hotel. Staff is friendly and helpful, few of the guys like Akram and Parasanna where really helpful.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gaganchopra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 29, 2014
Dear Guest,

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Hyderabad. I am delighted to hear that you had a memorable stay.

We sincerely appreciate your taking time off to share your experience on Trip Advisor and are delighted to note your positive review. I have shared your compliments with the entire team for whom it has been a great source of inspiration.

At Lemon Tree Premier, Hyderabad, we endeavour to be consistent in ensuring that we deliver excellent service. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Narotam Singh
Hotel General Manager – Hyderabad Region

15 cities. 25 hotels. 2800 rooms. Refreshing India
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 13, 2014

I am frequent visitor to this place. It’s at heart of IT hub and well-connected to most important places. It takes flat 40 min form airport without any major traffic hot spot. Food is very good and reasonably priced (not cheap). Breakfast spread is very good. Best part of the hotel is their service. They truly treat their customer as king. Each and every service is provided with smile and you get the best from them.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Saket A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 29, 2014
Dear Guest,

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Hyderabad. I am delighted to hear that you had a memorable stay.

We sincerely appreciate your taking time off to share your experience on Trip Advisor and are delighted to note your positive review. I have shared your compliments with the entire team for whom it has been a great source of inspiration.

At Lemon Tree Premier, Hyderabad, we endeavour to be consistent in ensuring that we deliver excellent service. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Narotam Singh
Hotel General Manager – Hyderabad Region

15 cities. 25 hotels. 2800 rooms. Refreshing India
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 4, 2014

very good hotel i love the place everything and the price were also good when i call reception they sent the servant instantly very good service at all what thing i have not like about this hotel is that they dont have seprate seprate kitchen for veg and non-veg

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Safal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 11, 2014
Dear Guest,

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Hyderabad. I am delighted to hear that you had a memorable stay.

We sincerely appreciate your taking time off to share your experience on Trip Advisor and are delighted to note your positive review. I have shared your compliments with the entire team for whom it has been a great source of inspiration.

At Lemon Tree Premier, Hyderabad, we endeavour to be consistent in ensuring that we deliver excellent service. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Narotam Singh
Hotel General Manager – Hyderabad Region

15 cities. 25 hotels. 2800 rooms. Refreshing India.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed June 2, 2014

I stayed in Lemon Tree Hotel in Hyderabad for 2 days while on a business trip. The hotel was supposed to be the premium version of the Red Fox hotel, which is housed in the same building.

While the rooms were pretty decent, I was surprised by few things

1. The items in the dinner buffet were never replenished. I could see some of the guests repeatedly reminding the waiters to replenish some items and even picking up arguments over that.
2. I ordered for 2 rotis and that was never served. After waiting for 30 minutes, I asked the waiter who said that I never ordered it. Eventually, further 20 minutes later I was served with what I had asked for, but I had finised my dinner by that time.
3. On both the days of my stay, I asked for the ironing board and domestic iron, which was never supplied. They didn't have the courtesy of informing me that it would take time or it is not available. But, they told that it would send that in 5 minutes, which never happened.
4. Worse, couple of times while requesting for the domestic iron - the phone was not picked up, neither by the Front Desk nor by the Housekeeping.
5. Towels in the bathroom were not clean. I could see soap stains and I had to use my own towel.
6. As a standard practice, when our company makes the hotel booking, laundry for 2 items per day is included in the package. When I checked with the Front Desk for the confirmation of the above, they denied that it is part of the package and only after I insisted that it is part of the standard package, they reluctantly agreed.

These were obviously not show stoppers. But when you think that you are checking into a premier hotel and are badly let down, it leaves a very bad taste.

  • Stayed June 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Chakra_Sampath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Premier, HITEC City, responded to this review, June 10, 2014
Dear Guest,
Thank you for your feedback regarding your visit to Lemon Tree Premier, HITEC City, Hyderabad. I deeply apologize for not meeting some of your expectations during your stay.
We have taken a serious note of your food experience at our restaurant and have re-briefed our restaurant staff to follow all pre-defined processes to ensure speedy and efficient delivery of food and processing of guest orders. We assure you of a better experience when you visit us next.
We have also noted your observations about the quality of towels and non-availability of ironing board in your room. Our attempt at Lemon Tree is to ensure the hotel is fresh, crisp and clean and we have laid down our processes accordingly. Post your feedback our housekeeping department has been retrained to ensure all in-room amenities are placed in the room as per occupancy and pre-defined standards and the pre-defined hygiene and cleanliness parameters are never compromised.

We have also re-briefed our Front Desk team to be more updated and clear in communicating information to guests.Please give us an opportunity to make amends.

Should you accede to my request, please email me at gm.phy1@lemontreehotels.com and I will be happy to handle the arrangements personally.
Best regards,
Narotam Singh
Hotel General Manager – Hyderabad Region
Lemon Tree Premier, HITEC City, Hyderabad

15 cities. 25 hotels. 2800 rooms. Refreshing India.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Premier, HITEC City

Property: Lemon Tree Premier, HITEC City
Address: 2 Plot No | HITEC City, Madhapur, Hyderabad 500081, India
Location: India > Telangana > Hyderabad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hyderabad
#5 Romantic Hotel in Hyderabad
#8 Spa Hotel in Hyderabad
#10 Luxury Hotel in Hyderabad
#21 Family Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lemon Tree Premier, HITEC City 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
Lemon Tree Premier, Hitec City, Hyderabad Hotel Hyderabad

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