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“great!” 4 of 5 stars
Review of Royalton Hotel

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Royalton Hotel
4.0 of 5 Hotel   |   5-9-208 Chirag Ali Lane | Abids, Hyderabad 500001, India (Formerly Mercure Hyderabad Abids) (Gunfoundry)   |  
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Hotel amenities
Ranked #26 of 300 Hotels in Hyderabad
Certificate of Excellence
New Delhi, India
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“great!”
4 of 5 stars Reviewed December 8, 2012

The only issue lies with its locality- its quite congested and may be a disappointment. Yet its location is good because it is just 10 mins from Secretariat bus stand, and adjacent to the main market of Abids. The Hotel offers a good experience. A 4 star offering. Matches some of the well known brands like Country Inns- Carlsons, Best Western Merion and Clarks Inn. Pricing is comfortable. On request they offer complimentary knick- knacks like comb, hot- water bottle, shaving kit, dental- kit etc. Rooms are beautiful and spacious . The breakfast is an extravaganza.... delicious affair with good variety. Room service is efficient and prompt. However, the hotel maintains an "empty mini-bar". Thats something unusual, and is filled up only upon request.

It accepts almost all credit cards. The Best part- advance booking of the rooms are made without any advance deposit. The payment is to be made only upon check in, and cancellation can be till 24 hours before check-in. Thats a cool offering indeed!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank debapriyo2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Royalton, General Manager at Royalton Hotel, responded to this review, March 2, 2016
Dear Guest

Greeting from Royalton Hotel, Hyderabad.
We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Sincerely,


General Manager
Royalton Hyderabad Abids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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440 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Any
English first
Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 13, 2012

We have since this review, stayed there 5 times. We love the place. Our work takes us often to Hyderabad and we make sure that inbetween our rural village visits we stay at least a night before we fly out.

Service is beyond what you'll find at most 3 star hotels in India. We found anything we asked for they had an answer for, and if they didn't they were honest and said we'll find out for you.
Booking in is straightforward and simple.
The rooms are super spacious and generous and we've not had a dirty room once, it's always been well maintained.
The restaurant is so tasty you don't need to go out to eat somewhere else unless you want an experience. The restaurant atmosphere isn't anything to write home about but the food is SPOT ON! Well, I suppose if your a meat eater you may not be too happy as it's a veg-only restaurant, but suck it up, it's worth it, good feed indeed.

There are very few complaints I have. One being having to pay for the internet, but if/when you pay for it, it's blazingly quick. The other was the first room we booked it was a bit noisy, I think we were near a service lift. Otherwise, stay here if you want a SUPER nice bed with a comfortable as sleep. Stay here if you want to absolute value for your money.

I'd put my guarantee on the comfort of this hotel any day of the week!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Josh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Royalton, General Manager at Royalton Hotel, responded to this review, March 2, 2016
Dear Guest

Greeting from Royalton Hotel, Hyderabad.
We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Sincerely,


General Manager
Royalton Hyderabad Abids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varanasi, India
Level Contributor
148 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed November 5, 2012

I Think If U Would LIke To Stay Right In The Middle Of The City, This ones for u , Esp since After being in the Middle of shopping area,, Theres absolutely No noise pollution..
Reasonably priced, Although the only Dissapointment comes From the fact that its a Completely vegetarian Hotel..Even Eggs Are Not Served At B/F.
The Fact That Hyderabad Is Known For Food And Biryanis.
Anyways , The Staff R Courteous, Friendly And Helpfull.... Even The Manager On Duty Was Helpfull

Room Tip: as we stayed in an executive room which was quite spacious and comfortable.one should go for it. the...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank faisaldaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Royalton, General Manager at Royalton Hotel, responded to this review, March 2, 2016
Dear Guest

Greeting from Royalton Hotel, Hyderabad.
We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Sincerely,


General Manager
Royalton Hyderabad Abids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland
Level Contributor
111 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed November 4, 2012

Most hotels in India tend to have superb websites with pictures of immaculate rooms that bear little resemblance to reality. The Mercure Abids, however, gave us a room that was exactly like the illustration on ther website. Large, comfortable and very clean. Four and five star hotels in Hyderabad are very expensive but The Mercure is signicantly cheaper and excellent value.

There is no one area that is ideal to stay in Hyderabad. Abids is central and near enough to most sights, markets and shops.

The food in the hotel was rather spicy for our taste, but Hyderabad food is amongst the spiciest in India. The chef was very helpfull and prepared decent pasta dishes for us.

The best feature of the hotel is the staff. Really good service and very professional.

The only downside for us was the lack of a bar. The bar features on the website but is never open.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank jot54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Mercure, General Manager at Royalton Hotel, responded to this review, January 20, 2013
Dear Sir,

We very much appreciate your comments regarding your stay at the Mercure Hyderabad Abids. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Pramod Dashora
General Manager
Mercure Hyderabad Abids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed October 30, 2012

If you are non-Indian, you might find that the food selection is extremely limited. Mercure/Accor should indicate very clearly in its website that this hotel only serves vegetarian food, so no eggs for breakfast! Amazing. This is extremely shocking for anyone coming from North America, but even more coming from an international hotel brand. If you do not like Indian food for breakfast, be prepared for canned orange juice, sliced bread, some fruit, bitter coffee, and plain cornflakes. So I could not agree with the comment that the breakfast selection was "awesome". Yes, the hotel staff will tell you that you can order non-vegetarian food in your room only, but they mean you can order from outside the hotel. Unbelievable. Going another notch lower: the hotel does not serve alcohol, either. I have been to hotels in the Islamic countries and I expected them not to serve alcohol. But no alcohol sounds odd for Hyderabad. Also, the maintenance of the facilities is below average. Yes, the hotel is clean, especially after stepping away from the noisy, polluted city of Hyderabad. But service was simply unreliable. The cable TV was working and not working, and working, and not working. The WIFI works and says "limited connectivity" so you have to ask for the broad-band link if you want to connect. The spa in the basement can be reached by using the stairs which exposes to smell from the other parts of the basement. Most uninviting. There are mosquitoes in the lobby since the doors are kept open. This would be no problem anywhere but India has malaria and dengue. In short, I should have read the reviews more carefully. I had to stay 5 days as I had booked in advance, and international hotels tend to be quite expensive in India (now I know why). I stay in many hotels for work during the year (I am based in Canada) so I have learned to expect more from hotels. I feel I have to alert other international travellers. I should have paid attention that most reviews tend to see this hotel as having a higher standard than other Indian hotels. Here I think that you have to take into account people's expectations of service. In this case, I just found this hotel way below my own expectations from this hotel brand.

Room Tip: This is a vegetarian hotel with a smoking floor! So avoid the 2nd floor (smoking) unless you are a s...
See more room tips
  • Stayed October 2012, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank dolphinOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Royalton, General Manager at Royalton Hotel, responded to this review, March 2, 2016
Dear Guest

Greeting from Royalton Hotel, Hyderabad.
We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Sincerely,


General Manager
Royalton Hyderabad Abids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 29, 2012

Stayed here for 3 nights ..read through the previous reviews here on this site before deciding . A good choice in the end. Liked the hotel for its location (close to places of visit - was in hyderabad for a holiday) , cleanliness and good breakfast. Only drawback they serve only vegeterian and that is a little on the higher side. But who needs those if you are a non vegeterian , just did not have space to squeeze a vegeterian meal here given the Biryani choices - Paradise , Bawarchi, Cafe Bahar , Shadab & Rayalseema ruchelu.

Room Tip: Nothing specific
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank varehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Royalton, General Manager at Royalton Hotel, responded to this review, March 2, 2016
Dear Guest

Greeting from Royalton Hotel, Hyderabad.
We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback.

I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience.

Sincerely,


General Manager
Royalton Hyderabad Abids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royalton Hotel

Property: Royalton Hotel
Address: 5-9-208 Chirag Ali Lane | Abids, Hyderabad 500001, India (Formerly Mercure Hyderabad Abids)
Phone Number:
Location: India > Telangana > Hyderabad > Gunfoundry
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 300 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royalton Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
Royalton Hotel Hyderabad share the same characteristics, staffed by hospitality professionals who are attentive and passionate about their work, its atmosphere is warm and friendly marked by a bold and a classic style and all areas are designed for guest comfort. Located only minutes away from from business hubs and leisure spots in Hyderabad. Royalton hotel offers 82 large and well equipped large and spacious rooms, including 8 suites. We at Royalton Hyderabad Abids also provide you with a memorable and exhilarating experience, with our best service standards and mouth watering succulent Indian and International delicacies. Additionally, the fully stocked "Scotchman bar" will feature international selection of spirits and a wide variety of fine local wines at affordable prices differentiating itself from the competition. For business travelers the hotel features a dedicated lounge for internet access and state-of-the-art facilities for meetings and conferences. The meeting rooms at the lobby level and the top floor all pillar less banquet venues also provide excellent options for private parties and themed events for up to 600 guests. Royalton Hyderabad Abids nurtures the personality that resonates with its local environment offering the guest the pleasure of discovering authentic products and services. ... more   less 
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