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“Personal trip”
Review of The Park Hyderabad

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The Park Hyderabad
Ranked #26 of 317 Hotels in Hyderabad
Certificate of Excellence
Indore, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Personal trip”
Reviewed January 2, 2014

The hotel is lake facing which gives a nice feeling when you wake up in the morning .Overall the hotel is well kept and excellent services.The spa is excellent with good facilities.one should definitely stay in the park when you visit Hyderabad.

Room Tip: Pay a small premium and get upgraded to lake rooms.
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 990Anand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 2, 2014
Dear Guest,
Thank you for your recent stay at The Park Hyderabad. Your feedback is appreciated. We are pleased to know that you enjoyed our service and facilities.
We take our guest reviews very seriously and suggestions provided form an integral part of our sustained effort to provide the very best in luxury and comfort.
We once again thank you for your patronage and look forward to serving you again at The Park Hyderabad.
Warm Regards,
Anirban Simlai
General Manager
The Park Hyderabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (504)
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English first
Hyderabad, India
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 2, 2014 via mobile

We visited in december and had a great experience yet again. Spa session was so relaxing and rejuvenating. I love Aura and I make it a point to visit there for sure. Poolside dinner in the cold breezy evening was memorable, they made some delectable cocktails. Looking forward to be here again. We made some friends every time we visit here.

Stayed December 2013, traveled as a couple
Helpful?
Thank Havovi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 2, 2014
Dear Guest,
Thank you for your recent stay at The Park Hyderabad. Your feedback is appreciated. We are pleased to know that you enjoyed our service and facilities.
We take our guest reviews very seriously and suggestions provided form an integral part of our sustained effort to provide the very best in luxury and comfort.
We once again thank you for your patronage and look forward to serving you again at The Park Hyderabad.
Warm Regards,
Anirban Simlai
General Manager
The Park Hyderabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level 5 Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 1, 2014

I stayed at The Park Hyderabad for 4 days in the month of Dec from 6 Dec to 11 Dec. The hotel is centrally located. The hotel rooms are quite spacious with all the required facilities. The toilets are also big with deep bathtubs. The service of the hotel is towards slower side, otherwise the amenities are ok. The food is satisfactory. The hotel lacks a proper swimming Pool and a gym. The present gym is small with limited facilities. The ambience of the hotel is good and one really enjoys the same. The Pub of the hotel is happening...

Room Tip: One can try a room facing Hussain sagar lake.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vikas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 1, 2014
Dear Guest,

Thank you for your recent stay at The Park Hyderabad. We're glad to know that you a pleasant stay . We appreciate you taking the time to write back to us with your generous comments regarding the hotel’s location, interiors and the pub.

Its disheartening to see that the service, swimming pool and gym did not live up to your expectations. We will implement corrective measures to rectify the same.

It's our constant endeavor to provide all our guests with our best of services and ensure a memorable stay experience. We once again thank you for your patronage and would love to have you back with us at The Park Hyderabad.

Regards,
Anirban Simlai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, India
Level 5 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 31, 2013

Except excellent food at Aqua which sumptuous meal and wonderful location lake facing and just beside to Necklace road station.All waste!

1. We had booked Trillion and Luxury rooms for 5 days stay with Family… More or less both rooms were same.. nothing much difference…We were allotted rooms after wait of almost an hour as rooms were not cleaned.
2. Baggage was only received to our rooms after an hour of check-in that too only after repetitive follow-up with reception.
3. Locker was not functioning so it took almost 2 hrs to get it repaired and replaced.
4. Rooms were found unlocked in our absence by housekeeping staff after cleaning process.
5. Rooms key was not working as validity expired at 2nd day of stay itself which made us wait out for 15-20 mins.
6. Though of having dip in open Pool on 3rd floor which was worst scenario of 5 star property…. Full of Pigeon bathing… empty bottles, tissue paper… didn’t saw it clean in whole 5 days stay… Pool is specially for Pigeon’s bath area and their toilet.
7. Management was more concerned about Wedding group check-ins and their hospitality… least cared for others…
8. When extra bed was demanded it arrived around 12am after again continuous follow-up of almost an hour… reason given was they are busy with weeding group… and once they provide them… u will get it…
9. No extra glasses are provided to drink water when demanded…saying we don’t provide except two which are already in room.
10. Worst is Shower area, Toilet and cloak are together with no locking system and all with glass partitions…. If one goes to bath… no one can go to Toilet or Cloak…. No bolts no locks… all open….
11. Toilets don’t have water facility… u have to use tissues… or help urself with carrying bucket of water with you…. :P
All Indians were seen in this hotel… no foreigners for whom this facility was opted. I guess how the old village ladies n men managed who were in for wedding…
12. Night before our checkout we receive Apology letter saying they will upgrade our stay which was of no use…. As we were checking out next morning. That was also received as we have informed them about posting our experience on Tripadvisor…

Room Tip: Lake facing rooms are good...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank savmanali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 1, 2014
Dear Guest,
We regret the unpleasant experience you had at our hotel and apologize for the inconvenience caused. We never like to see our guests leave disappointed.
We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required.
Please give as an opportunity to make up for this unfortunate incident. We look forward to welcoming you back at The Park Hyderabad.

Regards,
Anirban Simlai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 29, 2013 via mobile

Swanky modern hotel. We loved the ambiance and overall decor. Poolside is so beautiful with the view of Hussain safari lake. It's an open air bar which is awesome to sit specially in winters. Our friends group didn't want to leave. Nightclub kismet is one of the best we have seen.

Stayed December 2013, traveled with friends
Helpful?
1 Thank Khanujamandeepsingh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 1, 2014
Dear Guest,
Thank you for your recent stay at The Park Hyderabad. Your feedback is appreciated. We are pleased to know that you enjoyed our service and facilities.
We take our guest reviews very seriously and suggestions provided form an integral part of our sustained effort to provide the very best in luxury and comfort.
We once again thank you for your patronage and look forward to serving you again at The Park Hyderabad.
Warm Regards,
Anirban Simlai
General Manager
The Park Hyderabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 29, 2013

We had seen several programs on TV channels like National Geo, TLC etc. Where Park Hyderabad was shown. It looks exactly the same. We travel very often and we like to explore hotels, this was a nice experience for sure. Rooms and lobby are very spacious and modern. Indian resarestaurant was exquisite, dondon't remember the name.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Awesome_ZEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 1, 2014
Dear Guest,
Thank you for your recent stay at The Park Hyderabad. Your feedback is appreciated. We are pleased to know that you enjoyed our service and facilities.
We take our guest reviews very seriously and suggestions provided form an integral part of our sustained effort to provide the very best in luxury and comfort.
We once again thank you for your patronage and look forward to serving you again at The Park Hyderabad.
Warm Regards,
Anirban Simlai
General Manager
The Park Hyderabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
Reviewed December 28, 2013

We had a booking in the hotel from 27.12.13 to 31.12.13 for two rooms. We reached hotel at 12.20pm but we're availed room after repeated followup at around1.25pm even though the check inn start at 12 pm as rooms were not cleaned. We were alloyed room at 1.25 pm but our baggage was sent to our room only by 2 pm and that too after repeated followup.
Later locker in one of the room was not working which took almost 2 hrs for them to replace from 10 pm to 11.45pm.

Later at same time when we asked for extra bed we were given reply by the hotel management that we have group hcl inn for wedding hence will provide bed once there requirement is addressed. Finally the bed was provided at 11.45pm. On next day valid key cards were found expired when we can back to hotel late night after days tour to Ramji. We also found thy one of the room was left open with our baggage lying inside the room. When asked about the issue, management infringed that they will look in to the matter. There is no management to look after the requirements of customer.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manish7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheParkHyderabad, General Manager at The Park Hyderabad, responded to this review, January 1, 2014
Dear Guest,
We regret the unpleasant experience you had at our hotel and apologize for the inconvenience caused. We never like to see our guests leave disappointed.
We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required.
Please give as an opportunity to make up for this unfortunate incident. We look forward to welcoming you back at The Park Hyderabad.

Regards,
Anirban Simlai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park Hyderabad

Property: The Park Hyderabad
Address: 22 Raj Bhavan Road, Hyderabad 500082, India
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 317 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park Hyderabad 4.5*
Number of rooms: 268
Official Description (provided by the hotel):
The Park Hyderabad is located in the heart of the city’s business and entertainment centre. This luxury boutique hotel is a breathtaking creation by Skidmore Owings & Merrill and is an infusion of modern day chicness with the ageless tradition of rich Hyderabadi art and craft. With a strong sense of social/environmental responsibility, the hotel has been certified as a ‘green building’ having achieved a LEED GOLD certification. The facilities here are top-notch with the very best in modern day technologies to perfectly complement the needs of both business and leisure travelers. In terms of night-out destinations, this hotel does not fail to impress and is home to some of the city’s choicest restaurants and lounges which are frequented not only by in-house guests but the city’s local residents as well. ... more   less 
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