I live in hyderabad and visit the park almost every couple of weeks...every time I go there I've just had the worst experience...u may ask why I go back but that's really besides the point here...I've been to kismet their club more than a few times and I'm not going to lie I've enjoyed the music there...however the service has been beyond disappointing and I really don't know what else would help but to write on public forums...it's happened a couple of times now that I've waited at the bar for my drink for half an hour...I understand u have your regulars your favourites etc etc...but seriously half an hour? After waiting patiently??? It shouldnt matter if I've been there a million times or for the first time...tonight I actually spoke to the manager who just acted like I was overreacting and was no help at all...The bartender said he did not hear me which was complete rubbish as we had a full conversation before he decided to completely ignore my order..I've left a written complaint with the reception people but god knows if that'll even get to the concerned people...I'm just so so disappointed in the park as this kind of treatment is certainly not expected from a hotel of such stature...Is this really how you want customers to feel? I doubt it...but just something as simple as basic etiquette on the part of the people you hire to serve us is lacking...I write here so you'll take notice and work towards improving your service since your basic business is after all hospitality.
- Official Description (provided by the hotel):
- The Park Hyderabad is located in the heart of the city’s business and entertainment centre. This luxury boutique hotel is a breathtaking creation by Skidmore Owings & Merrill and is an infusion of modern day chicness with the ageless tradition of rich Hyderabadi art and craft. With a strong sense of social/environmental responsibility, the hotel has been certified as a ‘green building’ having achieved a LEED GOLD certification. The facilities here are top-notch with the very best in modern day technologies to perfectly complement the needs of both business and leisure travelers. In terms of night-out destinations, this hotel does not fail to impress and is home to some of the city’s choicest restaurants and lounges which are frequented not only by in-house guests but the city’s local residents as well. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Agoda, getaroom.com, Priceline, Orbitz, HotelQuickly, Hotwire, TripOnline SA, Cheap Tickets and Cancelon so you can book your The Park Hyderabad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.