We had booked a suite with a preference for a non-smoking one. We were assigned one on the second floor with smoking permitted. Due to a function below us, the noise in the evening was overwhelming. The reception not only lied about the source of the noise but also about when it would stop, refusing to move us to a different room until 11 p.m. and only after we had complained over tent times. Part of the problem was an inability of almost the entire staff to understand English but the main problem was poor attitude.
The English problem persisted throughout our stay.
However we should note that the restaurants were excellent and the hotel has an efficient travel desk. It is also well-located.
- Official Description (provided by the hotel):
- Refreshingly all new four star business chic hotel in a Heart of Hyderabad and only moments away from the citys main commercial, IT, shopping and entertainment hubs. Beautifully furnished in contemporary style, provides a distinctive level of luxury, comfort and value for money, also the gateway hotel to the city from the Airport. ... more less
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- Also Known As:
- The Golkonda Hyderabad Hotel Hyderabad