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“Good property...great hospitality”

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Courtyard by Marriott Hyderabad
Ranked #16 of 318 Hotels in Hyderabad
Certificate of Excellence
Gurugram (Gurgaon), India
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good property...great hospitality”
Reviewed March 3, 2013

Stayed at the Courtyard for 2 nights in Feb 2013. The hotel is decent from a luxury standpoint. Given the better-off cousin, Marriott, next door.... the tight noose on luxury is understandable... else clients would move to this cheaper part of the property. The two hotels are connected with an aerobridge....therefore its a long walk to the pool..gym and round the clock coffee shop. The staff was very courteous, buffet was sumptuous...hospitality top notch. Given that we stayed three people in one room with an extra bed...and buffet breakfast included ....it was truly value for money.!!!

Room Tip: If you are thinking of a good view of the lake from your room then this is not the property to be in...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank harpreet05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, March 11, 2013
Dear Mr. Harpreet,

Thank you for the feedback!

We are glad that enjoyed your stay with us. Your compliments will be passed on to the Kitchen team.

We assure you continuity of great food and service and look forward to your future visits.

Warm Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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606 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
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English first
Hyderabad
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 28, 2013

This is nice business class hotel with all required amenities for business traveler. Breakfast is very good with various options at 'momos'. This hotel is located at the heart of city, Hussain Sagar is walking distance. I have got a room with Hussain Sagar View, Which was very Nice. Room also had Iron table, Iron, and Electric Kettle for tea/coffee.
Courtyard marriot is connect to Marriot (5 Star) through a bridge and one staying at courtyard can walk over bridge and enjoy food at their restaurant 'Okra'. Dinner is very nice at this restaurant.

Some of the Amenities like Internet (If i remember correctly - 400 Per Hour) and telephone are extremely costly. We had use STD phone in emergency and it costed Approx INR 3000 for 24 minutes, i.e. INR 125 per minute. Please inquire charges before using these facilities.

Overall Stay was value for money and very comfortable stay.

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Itismyplanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, March 3, 2013
Dear Guest,

Thank you for your feedback!

We are glad that you enjoyed your stay with us! Courtyard has been designed bearing in mind the requirements of a business traveler and it encourages us to know that we are indeed being able to cater to the said requirements.

We would like to inform you that internet is complimentary for Marriott Rewards members across the country. One can easily become a member by filling out a membership form available at the front desk at all Marriott hotels. Do sign up the next time you stay with us and enjoy complimentary internet as well as several other privileges available only to Marriott Rewards members.

We look forward to having you stay with us again.

Warm Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 19, 2013

I am a frequent customer of this hotel. The hotel has clean and comfortable rooms. The location is not that good but they make up for it by warm and friendly service specially in the restaurant and coffee shop.
Yet with all the brand and reputation, my recent experience revealed the management in poor light. The hotel is weak in enforcing standard practices that are expected from a hotel of this class. On the 20th of Dec 2012 I left behind my North Face jacket in room 1119. I called the hotel as soon as I realised this and was reassured to know that the jacket was located by the staff and would be kept safely till I collected it from them. I went back to Hyderabad on 29 Jan this year and was surprised to be told that no such jacket was found in the said room. The senior manager had the audacity to ask whether I really brought such a jacket to the hotel. Surely the jacket could not have walked out of the hotel gate own its own? Despite several assurances that they would make all attempts to locate it, I have yet to hear from them.
If you are planning to stay at the Courtyard by Marriott in Hyderabad please keep your valuables in safe custody.

  • Stayed January 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank vinaykaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, February 28, 2013
Dear Mr. Kaul,

At the outset, please allow us to express our regret at you having lost your jacket. Furthermore, we apologize for not having closed the loop sooner. However, we would also like to reassure you that a thorough investigation, involving the hotel security, housekeeping and Front Office departments; has been carried out to trace your jacket. Unfortunately, we were unable to locate the same, or trace it as a lost and found item in any of our records.

At this point, it would be extremely helpful if you could assist us with the name of the hotel associate who confirmed to you that we had retained the missing jacket, the first time that you enquired after it. We also went a step further and spoke to your bookers at Kaul Associates, since you had mentioned that they too had made an enquiry, but, this too did not yield any results.

Once again, we regret the loss of your valuable. We do hope, however, that you would continue to patronize us and not allow this incident to mar your opinion of the hotel. Do share your travel plans for your next visit to Hyderabad with us in advance, we would like to ensure that you leave the hotel content and happy.

Warm Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
182 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 12, 2013

the room was clean and comfortable. the staff at the reception were extremely friendly. The staff at the restaurant/coffee shop were very courteous and gave good service. location was good for my conference. The pool was cool, and clean.. extremely relaxing.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajitman121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, February 14, 2013
Dear Mr. Man,

Thank for the review. We are glad that you enjoyed your stay with us and look forward having you back soon.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 31, 2013

The location of the hotel is not good but the ambience is good inside. The restaurant was good with very good service. The rooms were also clean and tidy. The lobby was not maintained properly. The hotel is connected to other property of marriott which is grand in comparison.

  • Stayed December 2012, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank av1anurag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, February 19, 2013
Dear Mr. Anurag,

Thank you for your feedback!

We are grateful for your compliments, and have also noted your concerns.

We look forward to having you stay with us again soon.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed January 30, 2013 via mobile

I love staying Marriott properties . Their service and professionalism of fleet is unbeatable. Stayed in RN 3110
The positives and negatives of my current stay are as follows :-
What was great ?
1. Highly proficient and courteous staff.
2. Immaculate hygiene maintenance.
3. Very tasty food.
4. Express check in and out.
5. Nice variety in buffet breakfast and caring restaurant staff.
6. The hotel is next to Hussainsagar lake and you can walk down to its bank.
7. It is in city heart so market areas are quite near.

What can be done better?
1. You can't take your intercom call from washroom .
2. Essential toiletries like dental and shaving kits are not kept. These are pretty basic nowadays for such hotels.
3. No faucet with WC. Typical European / American mindset. Remember you are in India.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankajverma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, February 19, 2013
Dear Mr. Verma,

Thank you for the detailed feedback and appreciation!

We empathize with the business traveler and our team works very hard to understand and cater to their needs.

We recognize the need for good food, a comfortable bed and a clean room for a traveler away from the comforts of home. We also realize how important it is for us to be on time, for you to be efficient.

We are glad that we were successful in ensuring that your stay with us was comfortable and enjoyful and that you found the staff receptive and resourceful.

We have noted your request for the dental and shaving kit and are already working on the faucet for the WC.

We look forward to your next visit and assure you continuity of the high quality service that Marriott is synonymous with.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nagpur, India
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 26, 2013

Nice Hotel with elegant decor. Room was nicely arranged and of a decent size. Restaurant was good with a great staff. Even though it is quite near the Hussain Sagar lake, do not expect to have a good view as buildings block the view. Entrance gate and porch garden can be maintained more decently. Nevertheless, a very decent hotel and excellent value for money.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anandnatekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrSharadDatta, General Manager at Courtyard by Marriott Hyderabad, responded to this review, February 19, 2013
Dear Mr. Natekar,

We are glad that you had a comfortable stay with us. We thank you for your feedback and assure you that same has been noted and will be looked into.

We hope to see you again soon.

Warm Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Hyderabad

Property: Courtyard by Marriott Hyderabad
Address: 1 - 3 - 1024 Lower Tank Bund Road, Hyderabad 500080, India
Phone Number:
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #16 of 318 Hotels in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Hyderabad 4*
Number of rooms: 112
Official Description (provided by the hotel):
Experience style and comfort at 5-star Courtyard by Marriott Hyderabad. Our city centre luxury hotel in Hyderabad, India offers sophisticated accommodations and a full-service spa, near Hussain Sagar Lake and Lumbini Park. ... more   less 
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