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“Spaicous Rooms but poor housekeeping and maintenance”

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Best Western Ashoka
Ranked #46 of 319 Hotels in Hyderabad
Reviewed June 30, 2013

The property has the potential to be better, however requires improvement on :

1. Better Signage on main road.
It has a small entrance on the main road - should be done better.

2. Better house keeping required.
The toilet seat had the paper seal for cleaned but was dirty. Though it was promptly cleaned on my complaint.
The room floor was not cleaned to satisfaction in my 3 day stay.

3. The Breakfast was dull.
The coffee shop where breakfast was served despite the colourful chairs was uninviting.
The juice dispenser was broken
The bowls for Sambhar were not there, one of the waiters tried to pass up a huge soup bowl that too broken. Finally he brought out the correct crockery after my complaint.
The menu was also lacking in variety. No live egg station / dosa counter - however was served on demand.

On the positive side -

1. The location is central.
2. The Room size was good.
3. TV screen size was good.
4. The food (I ordered a Chicken Biryani in room, though delayed) was delicious. Also they accommodated request for boneless though not on menu.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Kapil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded July 2, 2013

Dear Sir,

Warm greetings from BEST WESTERN Ashoka, Hyderabad and thank you for your feedback on your recent stay with us.

I would like to highlight that we have very recently upgraded our property and are still uplifting it to fit to all guests. I will speak to my team regarding the Signage, Housekeeping and breakfast issues that has concerned you and put our best efforts to resolve the issue and improve our services.

As we continue to improve our hotel, comments like yours provide us with a valuable feedback in identifying areas that concern our guest.

I do hope that one day you may reconsider returning to BEST WESTERN Ashoka, Hyderabad as we want to regain your confidence.

Best Regards,

Srinivas Guda,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 - 308 of 313 reviews

Reviewed May 26, 2013

Hotel was Good at First Glance, But we realized our mistake when we entered in room, Lighting was not so good, room felt dark and shabby, Bathroom fittings not working well. Shower was bizarre. However Restaurant and Bars services were "OK". Can be considered for business travel or one night stay.But not very good option for family vacations.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
1  Thank Pankaj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded June 4, 2013

Dear Sir,

Warm greetings from BEST WESTERN Ashoka and thank you for your feedback on your recent stay with us.

I would like to highlight that we have very recently upgraded our property and are still uplifting it to fit to all guests. I will speak to my team regarding the low lighting and shower issues that has concerned you and put our best efforts to resolve the issue and improve our services which impacted your recent stay with us.

As we continue to improve our hotel, comments like yours provide us with a valuable feedback in identifying areas that concern our guest.

I do hope that one day you may reconsider returning to BEST WESTERN Ashoka, Hyderabad as we want to regain your confidence.

Best Regards,

Srinivas Guda,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2012

Hotel located near the lake. The room I had provided safe, air conditioning, flat screen TV and more. I would recommend a fitness center which is quite well-equipped. Service was courteous and care about the cleanliness of the hotel. Getting to the airport and the lake is very good.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank reddy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for choosing your past stay at the BEST WESTERN Ashoka.

I appreciate you in taking the time to provide us with your valuable feedback. I do apologize for any inconvenience caused during the stay with us in the past. Based on the feedback's given by our customers we have completely renovated our hotel very recently.

The BEST WESTERN Ashoka now has 90 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern coffee shop, multi-cuisine fine dining restaurant, a lounge resto-bar, gym and banquets that fit most needs.

We do hope that you will give us another opportunity to serve you. Looking forward in welcoming you back to the BEST WESTERN Ashoka on your next visit to Hyderabad.

Thanks and Regards,
Srinivas Guda - General Manager
email – gm@bestwesternashoka.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2012

We stayed at Hotel Ashoka in August 2009.Our first opinion when we entered the hotel was that it must have been a luxury hotel in its early days. The inner decor is a little dated but the place has been maintained well. Rooms are large and spacious. Some rooms smell a bit moldy. The one we stayed in was fine. Good room service and helpful reception staff. The food was okay. Overall,it was a good experience for the money we paid. Would recommend to friends and family looking for a decent place to stay that stays easy on the pocket too.

  • Stayed: April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karthika T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for choosing your past stay at the BEST WESTERN Ashoka.

I appreciate you in taking the time to provide us with your valuable feedback. I do apologize for any inconvenience caused during the stay with us in the past. Based on the feedback's given by our customers we have completely renovated our hotel very recently.

The BEST WESTERN Ashoka now has 90 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern coffee shop, multi-cuisine fine dining restaurant, a lounge resto-bar, gym and banquets that fit most needs.

We do hope that you will give us another opportunity to serve you. Looking forward in welcoming you back to the BEST WESTERN Ashoka on your next visit to Hyderabad.

Thanks and Regards,
Srinivas Guda - General Manager
email – gm@bestwesternashoka.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2011

I stayed in the hotel in Nov 2011 as a tourist with 2 year baby and spouse. The hotel location is very convenient and in the heart of the city and all the sight seeing places and shopping areas are easily reachable. Standard Non A/c room available @1400 all taxes incl but shabby, smelly and not clean.
We preferred A/c room @2060 all inclusive negotiated price for 4 days. The A/c room is really well maintained and furnished, clean and you always feel fresh in the room. The hotel staff is polite and helping. Room service is very quick and fast, but they have very limited VEG items in their menu card. I am not satisfied about the taste of the food and preferred Hotel Kamat at a walking distance from the hotel. Rest is all Ok.

Room Tip: Not to prefer Non A/c room if travelling as couple.
See more room tips
  • Stayed: November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank raaj007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for choosing your past stay at the BEST WESTERN Ashoka.

I appreciate you in taking the time to provide us with your valuable feedback. I do apologize for any inconvenience caused during the stay with us in the past. Based on the feedback's given by our customers we have completely renovated our hotel very recently.

The BEST WESTERN Ashoka now has 90 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern coffee shop, multi-cuisine fine dining restaurant, a lounge resto-bar, gym and banquets that fit most needs.

We do hope that you will give us another opportunity to serve you. Looking forward in welcoming you back to the BEST WESTERN Ashoka on your next visit to Hyderabad.

Thanks and Regards,
Srinivas Guda - General Manager
email – gm@bestwesternashoka.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2010

I stayed in ashoka hotel july 2010 .I like this hotel very much .it is in lakidikapool in hyderabad near assembly.rooms are very neatly and fast roo servicing.it is just 150meters away from andhra pradesh state assembly.

  • Stayed: July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mahender_1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for choosing your past stay at the BEST WESTERN Ashoka.

I appreciate you in taking the time to provide us with your valuable feedback. I do apologize for any inconvenience caused during the stay with us in the past. Based on the feedback's given by our customers we have completely renovated our hotel very recently.

The BEST WESTERN Ashoka now has 90 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern coffee shop, multi-cuisine fine dining restaurant, a lounge resto-bar, gym and banquets that fit most needs.

We do hope that you will give us another opportunity to serve you. Looking forward in welcoming you back to the BEST WESTERN Ashoka on your next visit to Hyderabad.

Thanks and Regards,
Srinivas Guda - General Manager
email – gm@bestwesternashoka.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2010

-Located at Lakdi ka pul, good location for a business trip in hyderabad,
-Rooms are stuffy and smell, overall the hotel requires renovation.
-A Low budget hotel looking at the tarrifs of other hotels in hyd.
-Staff is helpful
-Food is palatable

  • Stayed: January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Galvanizers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAshoka, General Manager at Best Western Ashoka, responded to this reviewResponded May 16, 2013

Dear Guest,

Thank you for choosing your past stay at the BEST WESTERN Ashoka.

I appreciate you in taking the time to provide us with your valuable feedback. I do apologize for any inconvenience caused during the stay with us in the past. Based on the feedback's given by our customers we have completely renovated our hotel very recently.

The BEST WESTERN Ashoka now has 90 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern coffee shop, multi-cuisine fine dining restaurant, a lounge resto-bar, gym and banquets that fit most needs.

We do hope that you will give us another opportunity to serve you. Looking forward in welcoming you back to the BEST WESTERN Ashoka on your next visit to Hyderabad.

Thanks and Regards,
Srinivas Guda - General Manager
email – gm@bestwesternashoka.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Ashoka

Address: 6-1-70, Lakdikapul, Hyderabad 500004, India (Formerly Ashoka Hotel)
Phone Number:
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #46 of 319 Hotels in Hyderabad
Price Range: $46 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Ashoka 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The BEST WESTERN Ashoka is a 3 Star Business Class hotel which is ideally located in the heart of the city of Hyderabad at Lakdi-ka-pul. Being in the city center it is easily accessible due to its close proximity to the Nampally Railway Station that’s a mere 2kms away and a just 30 kms drive from Rajiv Gandhi International Airport.The BEST WESTERN Ashoka has 90 premium furnished rooms fitted to perfection and everything else that is required to better the experience of a business class traveler. The hotel also offers its guests a modern Coffee shop, multi cuisine fine dine restaurant, a lounge resto-bar, gym and banquets that fit most needs.Wisteria banquets and Conferencing facility at BEST WESTERN Ashoka are one of the finest collections of luxury which offers its guests an experience steeped in elegance, personalized service and warm hospitality in Hyderabad. With a choice of wide selection of Continental, Chinese and Indian cuisine’s Wisteria Halls can also accommodate guests from 25 to 300 PAX with various seating styles to suit any type of meeting, training program, lectures and conference requirements. Also, we can do social gatherings for up to 750 PAX. The Chamber has a Fixed Boardroom style conferencing facility with a maximum capacity of 20 PAX. ... more   less 
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