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“Great place, enjoyable stay”

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Novotel Hyderabad Airport
Ranked #6 of 316 Hotels in Hyderabad
Certificate of Excellence
Kerala, India
Level 5 Contributor
90 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Great place, enjoyable stay”
Reviewed August 29, 2013

I stayed at Novotel at Hyderabad Airport in August 2013, and am glad to say that it is a good match for the Hyderabad airport (which, in my opinion, is one the best airports in the country).

The hotel itself is a new-generation property with very functional and pleasant layouts. The corridors and the common areas of the hotel are tastefully laid out with quietly elegant interiors. The rooms are good, and has all the conveniences that one would expect from a new-gen hotel.

The complementary breakfast as well as the lunch and dinner for the two days that I stayed there, were very good, with a wide selection of Indian and international cuisine. The breads station (for roti, appam etc) was much appreciated by my colleagues.

There are two kinds of Internet available, one of which (the slower one at 128 kbps) is free. The high-speed Internet is pay, but I think this arrangement works well.

The location of the hotel is excellent, literally less than 10 minutes from the airport. There is a complimentary coach service every 30 minutes.

There were only one issue that I found puzzling. The airport coach is conveniently located at the arrivals, but I found that it also deposits outbound travellers at the same point at the arrivals level. When you are departing from the hotel with your luggage, the coach doesn't take you to the departure level of the airport, but only to the arrival level. You have to catch a lift to get to the upper (Departure) level. I'm not sure why they can drop the outbound passengers at the Departure level itself.

Otherwise, a very convenient, modern place, where I had an enjoyable stay.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SierraBravo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review, September 3, 2013
Dear Guest,

Greetings from Novotel Hyderabad Airport!

Thank you for taking the time to share your experience at the hotel, on Trip advisor. It is always an immense pleasure to receive such positive feedback.

I am glad to learn that your expectations were met during your stay at our hotel and you could enjoy all facilities & services in the hotel. We sincerely appreciate your kind compliments about the culinary selection along with the warm hospitality of our staff members.

We have noted your feedback on the location of the drop for Airport Shuttle. While operating the complimentary Airport shuttle is a privilege which is extended to us by Airport authorities, we must also abide by the security directives at the airport. Owning to security & traffic regulations the shuttle pick up & drop point is pre-assigned to one location only. Hence the guests board and disembark from the shuttle at the arrival terminal terminal only.

We are thankful for your kind comments on Trip Advisor once again. Your appreciation would continually motivate us to deliver excellent services to all our guests.

We look forward to welcoming you back on your next visit to Hyderabad.

Kind regards
Eric Rimbeuf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Odiham, United Kingdom
Level 6 Contributor
148 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed August 27, 2013

Four nights in the Hyderabad Novotel again. Conveniently located by the airport but not the town. Good for business and has good facilities for meetings although the rooms are large and have high ceilings. The improvement I’ve seen has been in the restaurant area. Third visit and they seem better organised with clearing the tables faster and being a bit more attentive to their guests. Well done.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bazzerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review, August 28, 2013
Dear Guest,

Greetings from Novotel Hyderabad Airport!

It is always a pleasure to receive encouraging comments from Top contributors like you, on TripAdvisor.

Novotel Hyderabad Airport is located far away from the hustle and bustle of the city for guest like you, who are not much keen to travel for long. The airport is also very well connected to the city with express ways, which make travelling more easier. The extensive meeting space and open areas in the hotel,also make it an ideal destination for conferences & business meetings.

We are glad to know that you liked the rooms & meeting facilities at the hotel. We are delighted to learn that your experience during the last stay was much improved over the previous stays. We continually strive to enhance our services, and your feedback would allow us to reach our potential.

Thank you for your continual patronage to us. We are sure that your subsequent visits would be as memorable as the last one.

We look forward to welcoming you back soon.

Kind regards
Eric Rimbeuf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 15, 2013

As you trod in off the courtesy car,after a long flight, a guest service executive, whizzes you in to your room straightaway and checks you in ,in a jiffy. Exactly what service is all about.

if only room service had been equally efficient, this would have been one of those life long memories. An hour for an indian bread and kadai paneer, indicates a kitchen that is either too busy or too lazy.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muthukumar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review, August 18, 2013
Dear Guest,

Greetings from Novotel Hyderabad Airport!

Thank you for patronizing our hotel during your recent visit. We are delighted to note that you enjoyed the overall experience and the facilities in the hotel.

We are thankful of your appreciation of the hotel services, especially with the arrival experience. We do regret that the experience was not consistent with the In room Dining. It would be our endeavour to address the lapse with the concerned teams, to ensure guest are not inconvenienced such in future.

Customer service is our highest priority and your feedback would allow us to continually strive for excellence in our standard of service. We have shared your appreciation with our team. I am sure it would motivate everyone to reach their potential.

Thank you again, for taking the time to share your feedback.

We would look forward to welcoming you back on your next visit to Hyderabad.

Warm regards,

Eric Rimbeuf
General Manager
Novotel Hyderabad Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Pole, Alaska
Level 6 Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed August 14, 2013

Novotel Hyderabad is a great hotel. Not 5 stars, but a good solid 4 star hotel. Convenient to the airport, it's only 5 minutes away, but pretty far from the rest of the city unfortunately and not much to do in the general area.

It's a very nice hotel though. The pool is very nice, service is great everywhere in the hotel, restaurant buffet is excellent, especially on the weekend when they get the outdoor BBQ going. Rooms are clean and spacious.

A very good airport hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaptainFancyPants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review, August 18, 2013
Dear Guest,

Greetings from Novotel Hyderabad Airport!

It is always a delight to receive an encouraging feedback from top contributors like you, on the preferred travel website TripAdvisor.

We are glad to know that you liked the overall services, facilities and hospitality of our staff. It was heartening to know that you enjoyed the culinary selection especially the weekend Brunch. We are sure such positive feedback would motivate all of us to continually strive to enhance our services.

We appreciate your kind comments on Trip Advisor once again. We are sure that your subsequent visits would be as memorable as the last one.

Look forward to welcoming you back soon.


Kind regards
Eric Rimbeuf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 6, 2013

The hotel is very close to airport but far from the main city. I stayed for 1 night and I liked the rooms. The buffet breakfast spread was very big and I really liked the taste. The most important thing was a great bed and clean linen. All the staff were very courteous.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Saurabhsingh84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review, August 8, 2013
Dear Guest,

Greetings from Novotel Hyderabad Airport!

Thank you for choosing Novotel Hyderabad Airport as your staying preference. I am glad to learn that you liked our services. It gives us an immense pleasure to get positive comments which serves as an encouragement for all of us to perform better and make our guest stay comfortable and memorable.

Guest is the first priority at Novotel Hyderabad Airport we strive to provide a superior service experience for every guest who visits us; therefore your feedback is very important to us.

We thank you once again for sharing your feedback in the world famous traveling website Tripadvisor.

Novotel Hyderabad Airport family waits to welcome you back.


Kind regards
Eric Rimbeuf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level 5 Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 2, 2013 via mobile

The hotel is close to the airport and is ideal for a short stay. Good standard of cleanliness and nice swimming pool. Food is excellent in the restaurant and all staff were friendly and helpful. I would stay here again if on business or needed to be close to airport.

Stayed September 2012, traveled on business
Helpful?
Thank colin r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review, August 6, 2013
Dear Guest,

Greetings from Novotel Hyderabad Airport!

Your feedback was a lovely read, and it is an immense pleasure to receive kind comments from you on the preferred travel website, TripAdvisor.

We are delighted to know that you had a memorable experience during your visit to the hotel. Thank you for your kind compliments on hospitality of our staff and the services. It is also glad to note that culinary team was successful to delight you. I will share your feedback with our team,which will surely motivate everyone to continually enhance our services.

Customer service is always our priority hence it is very heartening to note that you have had a pleasant experience consistently.

Thank you again, for taking the time to share your kind comments on Trip Advisor.

We hope to welcome you back on your next trip to Hyderabad.

Warm regards,

Eric Rimbeuf
General Manager
Novotel Hyderabad Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Hyderabad Airport

Property: Novotel Hyderabad Airport
Address: Rajiv Gandhi International Airport, Shamshabad, Hyderabad 500108, India
Phone Number:
Location: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Hyderabad
#4 Luxury Hotel in Hyderabad
#8 Business Hotel in Hyderabad
#18 Family Hotel in Hyderabad
#31 Best Value Hotel in Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Novotel Hyderabad Airport 5*
Number of rooms: 305
Official Description (provided by the hotel):
At the new international airport, Novotel Hyderabad Airport is just 30 minutes from the city centre and 30 minutes drive from Hi Tech City, the Hyderabad Convention Centre, Banjara Hills and Jubilee Hills. Featuring 305 rooms and suites with free WiFi, business travellers can also enjoy the facilities of the Premier executive floor, along with the convenience of two restaurants, one bar, a pool and meeting rooms for up to 450 guests. The Novotel Hyderabad Airport also offers sports activity like lawn tennis, basketball, volleyball, a spa and a 24 hour fitness centre. ... more   less 
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Also Known As:
Novotel Hyderabad Airport Hotel Hyderabad
Accor Hyderabad Airport

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