We booked a package of Bangalore - Hyderabad - Bangalore thro makemytrip.com. We selected a 3 star hotel stay, (location nearby Abids) in Hyderabad.
When I entered the hotel i was shocked to see the location, which is near a gujri market (scrap market) & kirana market. When I approached the desk, (the reception) i was surprised that the hotel was not having my booking information. The person in-charge of the desk showed me the ledger / register where no booking details were available. Still they use manual entry of guests (No computerized infmn of guests)
We trust companies like makemytrip & yatra etc., and we believed that good care will be taken by such companies. I was wrong, this was a disaster experience for all of us.
The hotel is located in a kirana market (same as Kalasi palyam of Bangalore).
When we entered the rooms a unpleasant (rotten) smell welcomed us. Called the room service and asked them to clean the rooms. We sat outside till they cleaned the rooms & sprayed room fresheners. The rooms are supplied with old furniture including beds, table & chair. Old TV and lousy cup-board (wardrobe) Linen were smelling. You can see the fotos of bath room and fittings which in now way are near to a single star hotel. How can makemytrip & others rate such hotel in 3 star category. Such hotel is not suitable for decent families. This hotel can not be rated even Single star hotel.
I checked out of the hotel by evening after complaining to makemytrip staff & also hotel staff.
- Official Description (provided by the hotel):
- Hotel Rajdhani, a pioneer in the fast changing hotel industry since inception with top-notch facilities, has been the most sought after destination. Our esteemed clientèle include tourists and business class who enjoy the bliss of cozy comfort and serene environs for a soothing ambiance. Having sizable experience of more than 20 years in the fast growing and ever changing hotel industry we are noted for offering matchless facilities. A pure vegetarian, the hotel has entirely been renovated with latest equipment, well appointed rooms and suites to match the tastes of myriad variety of customers - local and non-local people and foreign tourists. We at Rajdhani invite you to enjoy the bliss of 4-Star luxury accommodation and better hospitality in a cost effective manner. ... more less