We had made a booking in advance for the hotel. When we arrived at the hotel on day of checking, they said no rooms are available n shifted us to another hotel which was actually for INR 2200 per night vis-a-vis INR 2900 paid for our booking. No refund was done by either Cleartrip or the hotel. Though i complained to Cleartrip, still they were of no help. The hotel management, told us some silly reason that due to short circuit, no rooms are available. They also claimed only 4 rooms are having problem and all other rooms are full.
We had also done our return booking from Havelock in this hotel. And this time they accommodated with us. But there was no electricity for almost 2 hrs. And the management didn't even provide back up. When we complained, they said that only few rooms are having problem and they denied to shift us to rooms, where electricity was available.
Food was also horrible.
All in all, it was terrible experience and not value for money at all.More
- Breakfast included