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“Excellent location”
Review of Sinclairs Bay View

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Sinclairs Bay View
Ranked #2 of 37 Hotels in Port Blair
Reviewed November 15, 2013

We stayed at Sinclairs Port Blair during 9-10-11-12 Nov. 2013 at Premiere Attic Suite at 6th floor (610).
Room was good, sea facing (all rooms are), and big (with 2 x double beds and a sofa cum bed) to accommodate 4+ pax. Extra towels and water bottles are provided on persistent requests. Best location - indeed relaxing and enjoyable, buffet breakfast is fine (you need to press them hard for starting services on time).

Premium paid for the suite is not worth on the following counts:
1. No special services offered for the highest paid suite in hotel. One could stay at premiere attic room or for better comfort take two adjacent rooms.
2. Single small bathroom with wash basin inside not comfortable for family with more than two pax <this room is marketed for 4 pax.>

Suggestions for improvement:
A. Provide one more basin outside bathroom in such rooms.
B. Swimming pool closes at 5 pm - could be extended as most of the trips takes you back to hotel after 4:30 pm only.
C. Customers should be allowed to choose room location and level before checking in - we found average occupancy at hotel at 60% - i.e. plenty of choices must be available!
D. In room dining menu should be there.
E. Complementary city centre drop/pick up should be there by hotel vehicle.
F. Booking options should be enhanced with options and offers.

Prof. Dhiren Patel, Surat

  • Stayed: November 2013, traveled with family
    • Value
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1  Thank DRP1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded March 3, 2014

Dear Guest,

Thank you for your kind review appreciating your stay and location of the resort. Time and time again we receive compliments for the unique sweeping views of the Bay of Bengal, and the beautiful sunrise and sunsets. We are indeed blessed to be right next to the sea, with easy access to the town, but far from maddening crowds!

Please note that nowadays none of the hotels are providing wash basins outside the bathroom. All sinks are provided in the bathrooms itself. We shall also look towards extending the times of our swimming pool. We also provide room service, and we were surprised that this was not included in the guest room folder. We are sorry about the inconvenience that this may have caused you.

Please keep updated with our promotions and offers and join us on Facebook and Twitter. We hope to welcome you back to Sinclairs Bayview in the future with a hassle free experience.

Regards,

Swajib Chatterjee
General Manager - Corporate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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470 - 476 of 653 reviews

Reviewed November 13, 2013

I have stayed at this hotel for 3 nights and the experience has been amazing. The view from the deck/room was breathtaking being seafacing. Would suggest 5th level seafacing rooms to all the visitors.
Was a bit let down on the menu as some of the items were not available. Otherwise a very good place to stay.

  • Stayed: November 2013
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1  Thank sayantanroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded November 23, 2013

Dear Guest,

Thank you for taking the time to review us. The excellent views from our hotel is always quoted as our plus point!

Sorry for the inconvenience regarding the unavailability of your choice of food in the restaurant, and we shall look at avoiding this issue for future guests.

Every feedback is an opportunity to improve and we look forward to your next holiday with us to serve you better.

Regards,

Rajesh Venkatraman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

The Saint Clair is just totally the opposite from what u can see on their website. The rooms are old and getting deteriorated as the all complex. Nothing has been done to renovate it. Apart from the nice view, the hotel is in very bad conditions. Food was just horrible, only buffet available for the diner and when u ask for an single omelette, for ur kids, it is served with only 10 french fries ( no kidding). And last but not least, some cockroaches on bread and bananas, and the waiters seems to find this normal, nobody cares. So maybe the hotel was worth staying at 10 yeras ago, but not anymore...such a big and expensive disapointment !!!!!!

Room Tip: Run away from this hotel
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  • Stayed: November 2013, traveled with family
    • Value
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5  Thank Fabrice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded March 3, 2014

Dear Guest,

I would like to thank you very much for taking the time to review your visit to Sinclairs Bayview.

I am exceedingly sorry to learn that you were very disappointed with your overall stay at the hotel, and I would like to apologise most sincerely and unreservedly. We take great pride in the quality of our cuisine and our service, and it is naturally very disheartening to know that we have not manage to meet your expectations. I understand that you faced hygiene issues, which makes it all the more regrettable.

I would like to assure you that this is not the standard at Sinclairs Bayview, and I have spoken with the staff concerned in an effort to prevent such an occurrence from happening in the future. We strive to exceed all our guests’ expectations on a daily basis, and I am very sorry to learn that we did not manage to impress in this instance.

Thank you once again for your helpful feedback, which is indeed very much appreciated.

Warm regards,

Swajib Chatterjee
General Manager - Corporate

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Reviewed November 6, 2013

We stayed in this hotel from 1st Nov onwards for four nights just to escape from NOISY mumbai Diwali! We were given room#603, the position of room is in such a way that you will have three sides view of sea! The Hotel has got the best location in Port Blair, everything is within short distance, market, restaurants (u will need this especially if you are a vegetarian!), Jetty to board ferry etc. Here are the Plus and Minus points about this hotel:

Plus:
- Nice location with beautiful view of sea
- Staff is very helpful, be it preparing breakfast early just for you or arranging the vehicle for you, very courteous!
- Reception area has latest magazines and books for everyone
- Breakfast - especially Aloo paratha & Muffins - is very good

Minus:

- before selecting this hotel, i had read other travellers' review on tripadvisor about food menu, which needs improvement in terms of including more choices - especially veg items - however i went ahead and booked the Deluxe room for me, but i would say yes they need to expand the menu and offer more choices to guests!
- Restaurant needs pest control immediately! Everytime we went to restaurant for breakfast, we found cockroaches roaming around freely!
- Rooms are not what they look like in the photos on hotel website...it needs maintenance.

Having said that, i would say Hotel is fantastic to stay for 2 nights. I would have given Excellent rating, barring above negative points, !

Room Tip: Choose room which are numbered 503,403 and 603 in Deluxe (double) room category.
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  • Stayed: November 2013, traveled with family
    • Value
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2  Thank Bhomiyo_2025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded February 27, 2014

Dear Guest,

Thank you for your detailed review of Sinclairs Bayview Port Blair. We are happy that you were more than satisfied with your holiday. Our team appreciates your kind gesture of mentioning that you enjoyed their service, and our chef is delighted that you liked the breakfast.

We have noted your comments regarding the maintenance of the rooms, and have already planned on getting them renovated by this year end.

Sorry for the inconvenience regarding the pests, and we shall look towards solving this issue.

Anyhow, we are delighted that you returned with happy memories and please be assured that immediate amends shall be made so that we can ensure 100% customer satisfaction.

Thanks and regards,

Swajib Chatterjee
General Manager -Corporate

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Reviewed October 25, 2013

First thing about the hotel that will bowl you over is the location - right on the bay. The view from the room was just fascinating.
I would say this is clearly the best hotel in Port Blair, considering the location, the rooms and amenities. While price is on the higher side, but probably all good things will have a premium attached to it. There are other hotels near the beach, but then its too far from the city, and this hotel is quite close to the city centre.
One advice, pay slightly extra and go for the premier rooms, the extra money is worth the view. Also liked the service, extremely helpful staff.
Two areas of improvement that I could think of:
i. Probably the hotel needs a bit of maintenance
ii. The dinner menu - probably need to bring in a bit more variety, there is the buffet and then you have to choose from there
However, that was in no way a deterrent towards making our stay in Sinclairs bad, we liked it thoroughly, and would recommend highly.

Room Tip: Opt for the premier room - the view will justify the price
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  • Stayed: October 2013, traveled with family
    • Value
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2  Thank SMITRA_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded October 30, 2013

Dear Guest,

Your review made our day! We are delighted to know that you have recommended us as the best hotel in Port Blair... testimony to our service oriented team and the location that we are indeed blessed with.

Thank you so much for taking the time to write appreciating the views from the premier rooms and also for informing future visitors of your happy holiday experience. We have noted your comments regarding the dinner menu and shall work on this very soon.

Please do return and join us on Facebook and Twitter to avail offers for your next holiday.

Regards,

Rajesh Venkatraman
General Manager

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Reviewed October 24, 2013

Good location and very friendly staff. Service is good and prompt. hotel is well equipped with health club and pool. Food is decent.
Front desk staff are helpful and humble.
Building needs a little maintenance and upgradation of the rooms.
Mini bar should be there in all rooms.

  • Stayed: October 2013
    • Value
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1  Thank Sonu E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded October 30, 2013

Dear Guest,

Thank you for the warm appreciation of your holiday with us. We are really happy that you enjoyed our location and friendly staff.

Thank you for comment on our food and facilities which are much appreciated by guests.

It is reviews like these that motivate our team at Sinclairs to continue their support and maintain high service standards.

We are looking into upgrading our rooms and the work has already started.

My sincere gratitude and we look forward to your next visit very soon. Please join us on Facebook and Twitter to keep updated with our offers and promotions.

Regards,

Rajesh Venkatraman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

We stayed on 11th Oct '13 (one night) in this Hotel on the way to Havelock Island, Good view of Sea, Nice small Swimming Pool, Help full staff, Good food with reasonable price, Rooms need to Paint. Overall good Hotel.

Room Tip: Sea View Rooms are good
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank acharyaak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Sinclairs_Bayview, General Manager at Sinclairs Bay View, responded to this reviewResponded October 30, 2013

Dear Guest,

We are indeed happy that you enjoyed your holiday with us and that you confirm our tagline “Bayview”. Sinclairs Bayview not only has most of its 46 rooms facing the sea but also the lobby, swimming pool, restaurant and bar offer picturesque views of the vast turquoise ocean. The location simply weaves an unforgettable experience, and we have named the hotel because of this.

Thank you for appreciating the food quality, service and courteous staff. Such reviews can only motivate us to try even harder to achieve customer delight!

We have noted your comments regarding the painting in the rooms, and renovation work has already started, as we are in the process of upgrading our rooms.

We hope to welcome you back to Sinclairs Bayview with an even better experience. Please join us on Facebook and Twitter to keep updated with our offers and promotions.

Kind Regards,

Rajesh Venkatraman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sinclairs Bay View

Address: South Point, Port Blair, South Andaman Island 744104, India
Location: India > Andaman and Nicobar Islands > South Andaman Island > Port Blair
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 37 Hotels in Port Blair
Price Range: $106 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sinclairs Bay View 3*
Number of rooms: 46
Official Description (provided by the hotel):
Located right on the Bay of Bengal, Sinclairs Bayview is Port Blair's only hotel to offer a spectacular ocean view from most of its rooms, as it blends seamlessly with the surrounding landscape. The hotel offers 43 rooms and 3 suites, built in a series of levels, split against a sloping hillside overlooking the sea. All the rooms are equipped with cable TVs, direct dial STD telephones and modern facilities. Aesthetically designed, the rooms are refreshingly uncluttered and functional. The hotel has a lovely seaside garden restaurant, The Bayview, with an extended garden deck where guests can enjoy multi-cuisine fare. The Alto Espirito Spanish Bar with its elegant interiors and tempting selection of cocktails and snacks is best visited in the evenings. Guests can listen to soft music while enjoying a game of pool here. The freshwater outdoor swimming pool is open all year round. With a stunning view of the sea, it offers a tranquil experience. The 1,600 sq. feet Wood House is the hotel’s beautiful conference venue opening out to a lovely garden and overlooking the blue sea. ... more   less 
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Also Known As:
Sinclairs Bay View Port Blair, Andaman And Nicobar Islands

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