Writing this review of the hotel knowing someone will just write a response stating how great the hotel is. This is my experience posting on Trip Advisor so far. People like us who are true travelers write with real experiences then someone who is associated with the hotel write with a glorious review..
Honestly I did not expect much of the hotel since it was something like $65-70 a night. We wanted to spend our last two nights in Honduras in Tela and just wanted to focus on touring the national park or exploring the bionetwork of canals/ lagoons by kayak.
We arrived early evening and went to bed 9pm expecting to get up early. Our room was on the ground floor. We were woken up 2am by fowl stench-specifically feces mixed with urine. The toilet or something was over flowing due to power outage or flooding. It had been raining/ thundering very hard for the past few hours...We immed. opened the windows but this did not help as all the rooms on the ground floor was suffering from the same fate and had the windows open emitting fowl gas from within.
After packing frantically thinking it might be a hurricane, we went outside to the hallway where some of the guests were being moved to the 2nd floor. We saw a man who seemed to be the owner so we asked if we could move up as well. He asked how many we were and we told him including our two young kids, four. He wanted to check on the availability and get back to us. After what it seemed like 15-20 minutes, he said there were no more rooms on the 2nd floor and that he was cleaning and getting one of the ground floor room for us. I told him this was not acceptable as the stench and sewage gas was everywhere on the 1st floor. After another 10-15 minutes, (all the while our kids were sleeping in the room, breathing in the stench) he said he had a guest room in his own suite that we could move the kids into. In the end our two kids and my husband ended up sharing the two twin beds and I got on a cot. It was around 3am and though the room was incredibly noisy due to the ceiling fan and the back up generator we fail asleep.
Morning came we decided to leave b'cos we just did not think the hotel was sanitary. The hotel staff did clean with disinfectant but we could still smell the feces in the hallway.
We could have gone on the 8am tour but since it was not over until 3pm we did not have time to pack our belonging properly and get our very exhausted kids ready. We decided to go back to San Pedro Sula to spend the day there for our flight the next day.
Basically our 5 hr drive from Copan Ruinas to Tela was a complete waste.
Maybe it was weather factor but when we asked the owner why the hotel did not put us
in a 2nd floor room (obviously open since he was moving people @ 2am) he said b'cos the rooms were not ready. Huh?l We checked in a 6:30pm. This did not make sense. It would of saved all of us a lot of aggravation. Also the owner did not introduce himself and offer us the best/ quickest solution but waited around until we approached him with our problem. We do not believe better hotels such as Telamar had this problem. Bonita maybe a budget smart hotel but this situation should not be acceptable by the owner.
I was very appalled to find out,bk on the road, that my good natured husband paid full price for the night. The owner 'generously' took off what we ordered for dinner ($5 tortilla snack) and extras @ breakfast ($4). I would not of paid at all since we did not get much sleep nor did we sleep in a double room.
To be fair this hotel is located in a quiet part of Tela and a nice beach is only one block away. (though when we walked over the night of our arrival, it was littered with garbage).
We travel all over, have an open mind when we travel but this had to be our worst travel experience.
- Official Description (provided by the hotel):
- Hotel Playa Bonita offers ample & well ventilated rooms with double beds, hot water, a / c, cable TV and Wi-Fi. We also have laundry service. We are located in a residential area, walking distance to the beach, with private parking and easy vehicular access. For your relaxation we have restaurant, bar, small pool and tours coordination. ... more less
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