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Sheraton Batumi Hotel
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Reviews (665)
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351 - 356 of 665 reviews
Reviewed August 30, 2013

The Sheraton Batumi can be seen from far as it is looks like a big square tower. Supposedly it is shaped like the lighthouse in Alexandria, but supposedly quite larger. I would rate it as a mix of modern architecture and Soviet imperialist style, possibly a bit exaggerated.

The hotel staff is very friendly. I was upgraded to a junior suite on the 17th floor with beautiful views onto the beachfront promenade (which is two minutes away) and the city. There is a lounge on the 20th floor which has a decent size and a small balcony. On the top floor there is a large restaurant but without open-air access.

The breakfast is taken in a large room on the ground floor. It has no views and is a little bland, but the breakfast spread is huge and even includes some local dishes.

Stayed: December 2012, traveled solo
1  Thank Gerhard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJIS1, General Manager at Sheraton Batumi Hotel, responded to this reviewResponded September 5, 2013

Dear Luciferito ,

First of all thank you so much for your very heartwarming and motivating review and for sharing your excellent experience with our potential guests, we believe that there is no greater advertisement for us then a positive word of mouse and having such a great advocate as you are.

Our hotel indeed resembles Lighthouse of Alexandria which used to show the way to sailors. Just like this ancient masterpiece our hotel also attracts tourists to wonderful region of Batumi and became symbol of hospitality and high quality service.

Thank you for complimenting our staff, please be assured that your review will be shared with all of them. They are indeed our best asset and we are taking pride of having such bright, professional and friendly associates.

Truly hope to host you once again in the nearest future.

With best regards,

Omer Subasi

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

It was the best hotel ever for me. The hotel was nice located by the promenade and beach, the lobby was amazing! Nice hotel staff, thousands of them :-) and easy to get help or answered questions. The restaurant on the top floor had a wonderful view, I specially recommended the sunset. The waiters were kind, friendly, smiling, remembered what wine we wanted. The food was nice, but we would very much like to have menu in english (or norwegian :-) so that we know what to choose, when traveling with all included.
The breakfast was superb! The waiters was maybe a little to fast taking the used plates, since we didn`t always finnish. The rooms was big, airconditioned, but the bathroom was ok, not more. We got on bottle of water each every day. Outdoor there was a hotel owned swimming pool just across the street. You could buy food and drinks there. Even get a new towel every time you came, for free.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Norge123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJIS1, General Manager at Sheraton Batumi Hotel, responded to this reviewResponded August 14, 2013

Dear Norge123,


First of all thank you so much for taking the time and sharing your impression about our hotel with other frequent travelers. We believe that there cannot be a better recommendation or advertisement than a great feedback such yours.

We appreciate your warm comments about our smiley and generous associates who are always keen to take extra step to give our guests a feeling of being home away from home and impress them even more with a genuine Sheraton hospitality that we are truly distinguished with.

.Thank you once again for your heartwarming words. It would be a great pleasure to welcome you back to Sheraton Batumi Hotel in the nearest future.

Would there be anything additional we can do for you do make your future stay even more successful please do not hesitate to contact us in advance.

With best regards,

Omer Subasi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

My friends were staying in Sheraton Batumi and I was invited by them, we had dinner on 20th floor Restaurant Veronica, it was an amazing experience, the ambiance, incredible atmosphere, breathtaking views, nice and smiley staff and high quality service really impressed me very much. I would also recommend you amazing Shine Spa, believe me there is no other place for relaxation in Georgia, Spa is huge, with lots of offerings. I have not tried it yet, just had a tour but my friends are definitely recommending it and also saying that Kese (Hammam) massage is something extraordinary, so I am planning to experience it too in the nearest future. In short, this hotel is astonishing!!!!

  • Stayed: August 2013, traveled with friends
    • Value
    • Service
Thank Maiasvanidze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJIS1, General Manager at Sheraton Batumi Hotel, responded to this reviewResponded August 12, 2013

Dear MaiaSvanidze,

Thank you so much for your lovely review on TripAdvisor.

We are delighted to know that your restaurant experience in our hotel was an exceptional one. Indeed our restaurant is well known not only thanks to its glamorous ambiance, breathtaking views and delitious dishes but also for the service quality provided by our professional, friendly and genuine staff.

We also hope that you will experience our gorgeous Sheraton Shine Spa in the nearest future. Happy to inform you that in August we have special promotions on spa treatments which should not be missed.

Truly hope welcome you back at our property very soon.

With best regards,

Omer Subasi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

We had a marvelous stay in Batumi Sheraton Hotel. Wonderful interiors, very good service and some excellent dining too, the food quality and variety was fantastic. Must recommend the hotel's Restaurant on the top floor with exquisite Georgian and International dishes. Had a beautiful relaxing spa experience in Turkish hammam. Amazed with cheerful and very helpful staff and with the quality of the service overall.

Stayed: June 2013, traveled as a couple
2  Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJIS1, General Manager at Sheraton Batumi Hotel, responded to this reviewResponded August 5, 2013

Dear Anna,

Thank you so much for your lovely review on TripAdvisor, it was a great pleasure to see that you enjoyed every aspect of your stay at Sheraton Batumi Hotel.

We appreciate you taking time to share your positive experience with us and recommending our hotel to other potential guests. Guest satisfaction is what we value the most and we always try to take extra step in order to exceed our guests’ expectations.

Please be assured that your nice comments will be shared with our associates whom are the best assets of our property, needless to say that there is no better motivation for them other than positive comments from our dear guests.

Hope to see you once again in the nearest future. Should you have any additional request or would there be anything else we can do for you to make your future stay even more comfortable please do not hesitate to contact us in advance.

Once again, thanks for taking time to let us know your comments about our magnificent hotel, it is highly appreciated.

With best regards,


OMER SUBASI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

Excellent location.

Spacious rooms (especially the executive rooms).

Very nice city and sea views.

The restaurant is very good. Breakfast and lunches are very rich and contain a variety of different foods.

The spa is excellent.

Free WIFI...

The personnel is very friendly and professional and knows their work very well.

The only negative point is the smoking smell when you enter the hotel.

Room Tip: Try go get higher floors. One side of the hotel has the AC units which are loud. On the other side of the building there is a construction going on. Try to avoid that side also. Try go get rooms above floor 12 and up.
  • Stayed: July 2013, traveled on business
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1  Thank IANA940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJIS1, General Manager at Sheraton Batumi Hotel, responded to this reviewResponded July 11, 2013

Dear IANA940,

Warmest greetings from fabulous city of Batumi!

I cannot express in words how delighted we have been to read your review. We indeed work very hard to meet and exceed our precious guest’s well deserved expectations. Without any doubt it is truly rewarding and motivation to find out that so far we are successful in our efforts of creating exceptional environment.

I have shared your comments with our associates who take pride in their duties and they are very happy to know that their dedication was appreciated to such extent.

Thank you so much for your support and kind words. We truly hope we will be able to welcome you back to Sheraton Batumi Hotel in the very near future.

With all the best,

Omer Subasi
General Managers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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